That’s Shoe Business

Not sure why this place has received such good reviews. Poor communication and to charge on top for a polish seems preposterous. Yes the service is quick but by no means good.

These gentlemen were not only accommodating, but kind and quick. Their quiet and service oriented manner was refreshing — and slightly surprising to be honest.
My heel tip broke during my walk to work, so I stopped by during lunch to see if they could replace the pair while I waited. My shoes were repaired and polished, and handed back with a smile, within 3 minutes! No exaggeration.
And it wasn’t because they weren’t busy with other orders — they obviously just understand the daily needs and knew they could handle such a simple task easily.
The cost was £8.50 for the pair. I will absolutely return for their stellar service.

This place is located on the perfect street for a shoe repair shop, «Leather Lane» and it does the street name justice. I’m giving them top marks since I dropped off a pair of shoes in need of new soles and they were ready to be collected by the end of the day. I couldn’t be happier with the end result, the shoes look brand new and are more comfortable since I’m not wearing down the sole even more as I walk.
Price for full rubber sole and heal was £30, keep that in mind when you bring shoes here. Probably only worth using this place for expensive shoes that you really want to keep for a long time.
They also do key cutting so this is a one stop shop for shoe and key needs.

Caring for benchmade leather shoes is serious business. When I started noticing some wear in the soles of my Barkers I knew I needed to take swift action.
I brought my beloved brogues to That’s Shoe Business and got half rubber soles applied. The work was done the same day and the shoes have so much more life in them than they did when I dropped them off. £16.50 seems like a totally fair price for this labour; especially when you consider how much longer they’ll now last.
I’m super chuffed to have found my go to shoe repair spot on the very first try!

That’s Shoe Business by the numbers:
3: Times I’ve been here
1: Key I’ve had duplicated
2: Number of duplicates I made of said key
7.49: Number of £s it cost me for duplicates
12: Minimum frequency per month I’ve griped about needing duplicate keys up through March
0: Maximum frequently per month I’ve griped about needing duplicate keys since March
2: Pairs of footwear I’ve dropped off for professional polishing
24: Hours between shoe drop-​off and pick-​up
5: Value in £s for polishing simple black dress shoes
15: Value in £s for making my beat-​to-​hell brown boots look shiny and new again
(infinity sign): How much better they got the job done than I ever could have
I’ve now been told –twice– by the same gentleman here that it’s my duty to keep my shoes in good repair with regular polishing. The problem is… I have no idea how to properly polish shoes!
Sooo… anyone want to give me a tutorial? I’ll compensate you in strooong alcoholic beverages crafted at Château Kevin (a.k.a. Kevin’s China Dynasty)…
(You think I’m joking. I’m not.)

I love shoes, but what I don’t love is poorly shoes. It gets to that point when all of your shoes need a bit of TLC and a visit to the cobbler is on the cards. Trying out a cobbler for the first time is like your kids first day at school. When you pick them up at the end of the day you never know what kind of trauma they have had to face. Was someone mean to them? Did they have another nice pair of shoes to sit on the shelf with while they waited? Were they hanging out with some white stilettos? Did they get treated with the love and care that they deserve? All of these things flash through my mind.
That’s Shoe Business was the first shoe repair shop I found along Leather Lane, strange considering there use to be so many. The service here is top notch. I could see that the chap working there cared as he checked the dampness of my shoes before telling me that I could come back this evening to pick them up. He also didn’t scold me for letting them wear down so much. I had a good feeling about this. The only thing that took my breath away was the price. Almost £50 for three pairs of shoes to be soled and re-​heeled. Now maybe that isn’t expensive to you but back in east London, you can get the same job done for less than £30.
So I’ll have to wait and see how quickly these wear down. Will I be back in one month or six? I did like that I got a loyalty card though. My sixth pair of heels is free. I’m half way there…