Shepherds Bush Post Office

Heaven forbid you have a job or an appointment to get to or life to lead after your visit here. Abandon all plans for your day at the door. You can forget being able to get to any of them after what will inevitably be an interminable wait for service. Yesterday I came to send two letters by registered mail — a quick and simple task, you’d imagine. But oh no. I arrived to see a queue of 23 people snaking around the room and just 2 people serving with the 3 remaining kiosks unmanned. The two self service points were also out of order. I calculated I would be waiting for around 40 minutes so left and returned today to try again to witness an identical situation. Lots of people were complaining and saying it’s always like this. Meanwhile there was no sign of a manager, no apology and no announcement to say how long the wait would be or to explain the situation. I waited half an hour. Half an hour to post 2 letters! If it were possible to leave zero stars believe me I would. I will never come back.