Post Office

This is the only post office available in Hammersmith and it is shoved in the back of WHSmiths which isn’t ideal and the whole store is very dark. There isn’t a single time that I have gone there and haven’t had to wait about 20 minutes to be seen. In fairness this has always been during my lunch break even everyone else has had the same idea! I seem to get served by the same person too, and never once have I seen her smile or acknowledge me apart from to take my money and part my parcel. Bit of a shame as there’s nowhere else to go!

This used to be the main post office in Hammersmith Broadway but it is now just an implant at the back of WH Smith in Kings Mall shopping precinct.
Undermanned at the best of times, service desks are even more depleted between 12 and 3pm. Queues serpentine and meander back to the store itself anytime after 11 in the morning. There have been some appalling rude staff at this post office, the worse of whom has gone.
Slow service and not enough staff. Try at your peril.