My friend wanted a Nando’s and this was the nearest branch. We placed our orders at the till as normal, then a minute before our food was ready, our server got buzzed and asked us if we wanted any cutlery, napkins, sauces etc. Frankly, I don’t get the point of this change in policy — at this point, we had paid up front, so no convenient way to tip. Why go part-table service? The cutlery was nearby, but the drinks machine was at the other end of the restaurant and I still had to fetch and refill my soft drink myself. My friend’s beer curiously did come under table service. I would have much rather had my drink brought to me and fetched the cutlery myself. With a leg injury, walking so far to get to the soft drinks dispenser was painful and difficult — normally Nando’s branches have multiple machines strategically located to avoid customers having to go far. Another waiter took my friend’s plate whilst I was still eating and gave us dessert menus. Given the restaurant was half-empty and I was clearly still eating(cutlery not together, decent amount of food on plate), I found this rude and confusing. How many people order dessert at Nando’s usually? And how many after being rushed? If I’m still eating my main and you present me with a dessert menu, you’ve lost my custom. Another server had limited self-awareness and she constantly got in my way as I crossed the restaurant. The staff on the tills barked out questions anxiously as if trying to manage a long line of people, but there weren’t very any. I wouldn’t mind during busy periods, however I found this behaviour strange during such a quiet service. Other than our main waiter(Eves), I felt the entire front of house team just weren’t up to much and I’m not sure how they would cope with a full restaurant. Whilst the food was standard Nando’s fare, this branch was strange and the service a let down. I don’t really want to go back.
Anhella S.
Classificação do local: 2 New York, NY
So disappointed. Was really looking forward to trying nando’s but the chicken was absolutely dry and tasteless. Ontop of that the salad it came with had no dressing and was pathetic. Few pieces of lettuce. The only thing that was decent were the fries but they were overly salted. Such a letdown.
Arissa C.
Classificação do local: 5 London, United Kingdom
Nando’s is so good! My husband and I ate here 2 nights in a row while we were visiting London. The butterfly grilled chicken dish with chips was delicious. You can also get free refills.
Livi S.
Classificação do local: 4 London, United Kingdom
So nandos is nandos! Frickin’ awesome! What makes this branch stand out though is their amazing customer service! I ordered the sweet potato wedges because I’m totally in love with them and this time, they were really hard. I told the waitress and she went back to try and replace them with some soft and less dry ones. After having no luck, she refunded the wedges and also left them on my table, so despite them being not the usual quality, I could still finish them off! This all took place within 5 minutes and was hassle free and set the standard for what customer service should be like. The chicken goes without saying was awesome — I got my staple — the chicken pitta with mango and lime spice! Just epic! The chicken was so moist and it went down an absolute treat! So good, I debated ordering another.
Grégoire B.
Classificação do local: 3 London, United Kingdom
I am not going to lie, I am a little disappointed about my first Nando’s experience. I wanted to go to check it for weeks and I finally did. Go the CHicken thights with fries and coleslaw. The fries were a little warm, but not much, the chicken was tender but nothing special. No crackling skins, no crustyness, nothing really special. The slaw was not bad, not too saucy, crunchy, it was ok. But between the fries and the chickey, bof bof. is there something different I should have tried? I have looked at the menu, and they have corn on the cob, half, full chicken, wings etc, so maybe I will have to go check it back but whe nis the big question. I have been a little disappointed and it may take a while before I go back. If you have suggestions on what to try there, tell me please.
Laurence T.
Classificação do local: 4 Havant, United Kingdom
There are only a few things greater than a medium spiced peri peri at Nandos. On arrival I was asked how many I would like the table for, I politely replied two. We were escorted to our table and I thought nah bun this mate, and we moved to the bigger table to make our experience more pleasant. I was also asked, «have you been to Nandos before?» I thought«have I been to Nandos before? I practically live in Nandos». I went and ordered two soft drinks, got them rather swiftly thanks to the man behind the counter who was as fast as someone off their face on speed. After a couple of cheeky glasses of the branded cola we all know about, it was time to order. I went up and subtly said, I am a Unilocal reviewer, they acknowledged and took my order, before I could even sit down my food had arrived! I thought blimey that was quick! My colleague on the other hand had to wait a shocking 10 minutes! Overall a rather splendid effort from the staff at this Nandos. Would come again, but only if I had eenough chilli’s for a free meal.
Amber M.
Classificação do local: 4 Washington, DC
Typical Nandos. Not the best place to eat, nor the worst… but definitely the cheapest within walking distance of the hotel Ibis or Novatel. If you like chicken, from what I understand, the flavor is delicious. As a vegetarian, there are several options to choose from, including wraps, salads, and sides. Looking for a reasonably priced meal? This is the place in London.
Morgan G.
Classificação do local: 4 Brooklyn, NY
I came to this location on my first day after moving to London this past September. I had fond memories of Nando’s from my past stint living on the Southbank and was(obviously) really eager to get my fix. Luckily, I was not disappointed by my visit to this location. It is huge! and has attractive ambiance and cool birdcage seating – pictured by other reviewers. My chicken was very tasty and exactly what I remembered. I always get extra hot and was excited to try their new chicken thigh meal – which is tasty and far more food than ¼ chicken for the same price. Nando’s is a bit pricy which leaves me with reservations from giving full marks, but as far as Nando’s goes this location is great!
Kristine T.
Classificação do local: 3 London, United Kingdom
I always feel a bit weird reviewing chain restaurants, especially ones like Nando’s, that everyone and their cat must have already been to. I can definitely say though that me and my colleagues have changed Nando’s from a cheeky semi fast food chicken option to a legitimate lunchtime destination. We even got the loyalty cards to see what freebies we can get if we go there enough times. And, to be honest, I am totally ok with it. I really like chicken and a restaurant dedicated to it is pretty cool in my opinion. I always find the chicken is perfectly cooked and I believe any fellow carnivore will appreciate it. The second advantage of it is that fans of spicy food are always satisfied with the hot and extra hot sauce choices, while I am very happy with my lemon & herb and mango & lime options. As a result we can all enjoy the same dish at the heat level we are comfortable with. About this specific Nando’s location, the restaurant seems to have a modern/reclaimed materials atmosphere with a lot of wood and metal elements. It does lack some of the exotic foreign country atmosphere that other restaurants in the chain tend to have though, and in my opinion that’s a positive, as it makes it fit with the location it’s in much better. So if you feel hungry for some chicken, or a lot of it, and you’re in the area, don’t hesitate to stop by for a quick bite. You can even get their app and order before you get there so you can just arrive, pick it up and eat straight away!
Andy H.
Classificação do local: 1 Manchester, United Kingdom
This Nandos restaurant was one of the worst places I have eaten in London. The service was horrendous, chips were cold, so asked if I could see the manager, who exchanged the chips without quibble. But if you are in London there are better Nando’s, but must advise avoid this one all costs!
Irene L.
Classificação do local: 3 London, United Kingdom
I like the ambience of this Nando’s. It is located below a train bridge thus the arches inside the restaurant. They have bird cage seatings. I personally do not feel the settings are romantic. The bird csges look pretty quirky. The chicken was decent, it was extra hot as I ordered. Sadly the size of the ¼ chicken looked more like a bigger version of a drumstick. No comments on the sides mash potatoes and mushy peas. The service was good.
Hannah C.
Classificação do local: 5 Santa Barbara, CA
The Nandos here is decorated so beautifully and there’s straw weaved eggs where you can actually sit in! The queues get pretty long around dinner time but service is so fast. The sharing platter is so worth it. My two flatmates and I shared the full chicken and my favorite side is the mashed potatoes. Definitely recommend that. And, as always, the peri peri sauce is a must!
Stel D.
Classificação do local: 5 Burlingame, CA
Reminder: go to counter to order and self-service for cutlery and condiments Nando’s did not disappoint!
Jon W.
Classificação do local: 4 Irvine, CA
Gotta try the humus. If you like Peri Peri then you have to eat here. Good location and great view of the street.
T O.
Classificação do local: 2 Guildford, United Kingdom
I have been there twice, not really sure why I came back a second time. The food is ok, but nothing special. Price on the high side for what it is. The staff isn’t that great if you aren’t used to their script. Don’t give time to outline options even when the place is pretty empty.
Ian P.
Classificação do local: 4 London, United Kingdom
I like Nando’s. Who knew? For years(about 12 years at a guess) I’ve practically avoided all Nando’s outlets — snobbery? It’s possible but unlikely as I’d happily move in to almost any branch of KFC. Whatever the reason, there’s been a long hiatus between us but reconciliation came in the form of a pre-drinks dinner with friends and a butterflied chicken breast(with chips and coleslaw) and it was a delight. Perhaps it was my low expectations but it was probably the terrific meal being as it arrived quickly and and tasted great. Things are kept simple at Nando’s and when they’re done well, you cannot fail. There are even veggie options(Portabello mushroom and Halloumi burgers/wraps spring from memory), something I did not expect. After a slightly delayed start — I didn’t know you had to go and order at the counter, the waiting staff don’t take food orders — we were underway and eating. Very soon after that, we were finishing our meals and leaving. A quick turnaround at a reasonable price with a nice dinner in the mix to boot. Marvellous! Nando’s, you have my attention.
Lauren B.
Classificação do local: 5 London, United Kingdom
An Ode to Nando’s Oh Nando’s how I love thee, You fill me when I’m hungry, With fresh delicious chicken, That keeps me finger lickin. The sauces pack a punch, to add different levels to your lunch and there are many sides to choose: garlic bread, luso beans, you can’t lose! Try a salad or a pita, either one will please ya’ And don’t forget dessert a little gelato won’t hurt! But in all seriousness, since moving to London, Nando’s has been my go-to place for affordable, delicious, and fresh food. Their frequent visitors card is great to have when you visit a lot(like I do) and you can work your way up to earning a free whole chicken!(Bring a friend to help you with that!)
Wayne H.
Classificação do local: 4 London, United Kingdom
Friday lunches can be incredibly busy though never short of tables. Guests are greeted promptly at the door and food is served up in no time(unlike the one in Canary Wharf). Comfortable outdoor seating offers a welcome alternative in the warmer months.
Molly A.
Classificação do local: 5 Washington, DC
I like the Nando’s franchise for three reasons: 1) it’s fast, 2) it’s cheap, and 3) it’s delicious. The Stamford Street location does not disappoint! I always order the ¼ peri-peri chicken with 2 sides and I’m full for hours. I recommend Nando’s for groups, students on a budget(it’s right next to KCL), families, or anyone looking for economical takeaway.