Princes Park Health Centre

I was with this surgery for over 60 years. I left it 5 years ago because of the unfriendly and unhelpful attitude of the staff and one of the Doctors. I was and still am a ²⁴⁄₇ carer for my wife. This surgery did not recognise I could not have appointments on the spur of the moment as I had to arrange someone to look after my wife. On one occasion I had been waiting for two weeks to see the doctor and had to take my wife with me as I could not arrange a sitter. Her illness dictates she cannot sit still for very long and this causes her to get restless and noisy. Unfortunately my appointment went 30 min past it’s allocated time and my wife started to get disruptive. I had a chat to the receptionist explaining why my wife was like this and I was a ²⁴⁄₇ carer for her. She said she would speak to the Doctor concerned to see how long he would be, she came back with ‚“he is running late and you will have to wait”. By this time my wife was going mental and wanted to go home. The receptionist could see my wife was getting distressed and spoke to the doctor again. She said she was very sorry but we would have to wait. Needless to say I walked out of that surgery and have not been back. The Doctor in question was Dr Scarisbrick. I am now with my wifes surgery where they do know how to treat people.

Fantastic practice! Staff are friendly and helpful, a number of GPs available to be seen by and you can usually get a same day appointment even when it’s not an emergancy. If your own GP is full, off that day etc you can be seen by another unless you would rather wait to see your own at the next available opertunity, which is perfectly acceptable to the receptionists. There is a chemist next door to the practice which is very convenient. They also run a family planning clinic once a week and a couple of other more specialised clinics on a weekly basis — possibly a diabetes one. They have several practise nurses too, who are excellent — friendly yet professional. Appointment times are very well kept to, with my longest wait ever being a paltry ten minutes. I can’t praise this place enough. There is plenty of free parking too.

Fantastic practise. Very clean, easy to get appointments, staff very courteous, chemist next door, good parking, good amount of clinics, practise nurses and midwives, even a friendly cat that visits! 2 fish tanks and a play area keep children occupied