Laguna Health & Spa

Horrible Place!
Terrible service!
I join the membership last year, the manager at that time gave me a refer card and told me this is a guest card that I can ask my friend to try for free once. last week, I took my friend came here, I was charged because the card is not a guest pass card. there was a lady named Abi HW, she told she will inform membership team to check my records if I have ever used a guest pass before. if not, I can get a refund.
Today, your manager told me he doesn’t care if the ex-​manager gave me what kind of card. he doesn’t want to check my records. he blame all things on the ex-​manager last year. and he said
For me, I don’t care you changed your manager or policy! I just care I didn’t get my service you promised to give me.
fucking LIAR!!! I will never never never refer any of my friends to join Laguna Health&Spa membership any more. I would also told my friends to cancel their contract with this gym as soon as possible.

Tucked away just off Queen Street, Laguna Health Spa is found just around the corner from Oceana on Greyfriars Road.
Although I stumbled across this venue completely by chance, it is actually a really great health club. With a swimming pool, a varied gym and a dedicated weights room, it offers a wide variety of fitness options for city centre residents or those who like to train after work.
State of the art treadmills, cross trainers and steppers are the pride of the cardio equipment and compliment the modern interior of the club, while the weights room is a more back to basics affair, with numerous benches and free weights on display.
Also, there is also a studio for classes, such as circuits, aerobics and pilates, while there are a number of TV screens dotted around the gym area, allowing members to watch the latest sport or music while they train.
While it may not be very well sign posted and a complete unknown for a lot of Cardiff residents, it is a great health club that is ideal for people who regularly inhabit the city centre.

I wish I could stick with gym memberships.
It’s not Laguna’s fault — I just realised that I prefer outdoor running and cheap Argos dumbells to treadmills and snazzy weight machines.
I initially signed up for three-​month membership, and, at £46 a month, it wasn’t cheap, but I think it was worth the cost (they usually have offers on, so it’s worth checking before signing up).
The facility showcases three floors of brand-​new equipment, a variety of workout rooms, and even a Power Plates machine.
But I think the main attraction here is the pool, which I was told has considerably lower levels of chlorine than those at other gyms (saving your skin and hair from the invariable dry-​out). It wasn’t as crowded as I expected either, even during weekdays from about 6ish onward.
I’ve experienced a few treatments here (a shoulder massage and facial), and it’s definitely something I’d book again. If you’re a member, all treatments are 10% off, with 50% off on selected Mondays.
The staff are really friendly, not to mention the fact they use Elemis products on my sensitive skin!

In this area of the city centre there are at least three good gyms all competing for membership: this, the Laguna Health & Spa at the Park Plaza Hotel; Vitality, around the corner, which is based upstairs above Henry’s Bar on Park Place and doesn’t have a pool; and the Hilton’s small LivingWell gym, which can get busy during peak times.
This cluster of gyms in close proximity has created plenty of competition between them to attract membership, so there are usually some promotions on at each of them to try to lure you in.
The Laguna is good for those into swimming, and its pool is filtered using UV rather than just chlorine (unlike the Hilton’s LivingWell pool), which makes for a less chemical swimming experience. They have a relaxing jacuzzi and a steam room next to the pool, and the changing rooms are very smartly done out. Here you definitely get the feeling you can indulge rather than just exercise hard, and it’s a relaxing space to spend some time after work or at the weekend. If you want a real treat, the spa also has a range of beauty and relaxation treatments, most of them fairly expensive (as is the case with most spas).
They also have a proper gym, of course, and about 35 exercise classes a week (unlike the Hilton LivingWell, which has no space to hold group classes). The gym has cardio vascular stations including treadmills, rowers, cross-​trainers, steppers and walking machines, plus fixed resistance stations, a free weight area, a warm up and stretching area, a Power-​Plate® Machine, and screens showing sport, news and music while you work out.

The park plaza certainly is a jack of all trades. From the fabulous hotel itself to the excellent Laguna bar and this, the spa and gym smack bang in the middle of Cardiff.
A friend of mine was a member there and so suggested I come and try it out for the day. Of course we bypassed the gym and went straight for the equally taxing pool/​steam room/​jacuzzi.
The pool area is an oasis of calm in the middle of a very busy city. The walls are tranquil blue and it’s has the feeling of being pure indulgence. The water is treated with a combination of UV and chlorine which means you don’t get that OTT feeling of dry horrible skin that you get in other pools that just use chlorine.
People watching is great here, for some reason the most beautiful men in Cardiff chose to swim at this establishment. Great if you’re a bit of a perve like me but it’s advisable to keep your wits about you to avoid drowning.