Homebase

Loitered around Homebase and discovered their fantastic sales on their lamps. They have an awesome sale going on. Too bad I couldn’t decide on which table lamp to buy because I was in awe. Too many decisions at awesome prices.
My point of business was to reserve and collect an air conditioning unit. On the website they offered 15% off that day, although I was not able to add the air conditioning unit to my cart and capitalize on the 15% deal, I was quite disappointed. I explained my troubles to the customer service rep as I tried to buy it online and pick it up, instead I reserved and collected. The customer sales rep honored the 15% discount and I walked out saving over £30. I did really like the service I received. When I went to reserve and collect I was told from the website to pick it up the next day. I didn’t want to wait so I called them, a guy who I spoke with located my item and placed it on hold for me and it was ready for pick up when I arrived.
I was very pleased with my overall transaction. Now, I am uncertain if I will be keeping the £289 air conditioning unit due to the efficacy of the unit and if I return it, I will then be putting Homebase’s customer services skills once again to the test.

This is one of the larger Homebase stores. The range of products here is good and they often have bargains knocking around. The paint selection is varied and good. The display of bathrooms is really well laid out and they have quite a few styles on display. There is a garden department which has a lot of plants. The range of fencing is not so good, but we did buy some bargain patio tiles from here. Lawn mower selection in the summer was extensive, and many of the lawn mowers displayed were cheaper than internet prices. Parking is good, but dont forget a pound fo the trolleys!
Good location for the shop — makes nipping in on the way home from cambridge easy.