John Lewis

Love this place and service.
The only complaint I have is the cafeteria needs better service. The people behind the counter are space cadets. I’ve walked out a couple of times do to the lengthily time I waited for someone to even acknowledge me.

I was given John Lewis vouchers which was a happy day. I coughed and spluttered at the price of some of their bedding, very expensive. I did get some nice pillows but ended up waiting and buying the duvet in ikea instead. We bought a kettle from here which after a year stopped working, we brought it back to the store and they replaced it with no fuss. Fantastic customer service. I was registered with John Lewis for wedding gifts and they were very helpful and communication was excellent.
When I think of John Lewis I think of homeware, but its also great for tights, gloves and scarves. I love the range of gifts from here also. I bought some amazing duck slippers for my mate as a birthday gift, they were the cutest slippers I have ever soon.

John Lewis stands tall in both the Mall and the whole of Cribbs Causeway — like a beacon calling in the 40-​something middle-​class woman. Welcome it says. Shop for items of quality and value it whispers. Be given excellent service by staff who are wholly invested in their company even though it is a national chain, it nudges.
So I am not one of those women in class or age, but I do like John Lewis. A proper old-​fashioned department store with modern things for sale. They have a great cross-​section of clothing ranges from Levis to Jaeger. They also have a great homes section with crockery by Vera Wang and Jasper Conran giving it cool points but their own brand range is pretty fine stuff as well. The beauty section is stuffed with goodies and I also really like their selection of notebooks and diaries.
The best bit however is that they are possibly the only department store in Bristol to have kept their haberdashery section, and it is gorgeous — great wool, interesting selection of fabrics and of course, as with the rest of the store, really helpful staff.