Graze Bar, Brewery & Chophouse

We really liked Graze. We read some reviews that were tepid, which gave us pause, but we really enjoyed ourselves. The surroundings were modern and comfortable — I’ll bet the patio is nice in the summer. I made changes to the menu as offered and they rolled with every one! Everyone raved about their food. My friends had steak and I had a burger. All tasty and well-​prepared. Mac and cheese was really tummy. I recommend you give this restaurant a try!

Food: The meat (I had a cheese burger and my friend had a Ribeye) was underwhelming. Burger was only served one way (well done) and the Ribeye was rather chewy (as my friend describes). Given it’s a chophouse, meat should be the highlight of the meal. Super hungry from sight-​seeing all day, we were pretty bummed. Definitely not worth £20 for the steak. Contrarily, the sweet potato gruyère mashed potatoes were fantastic!!! I wish I just ordered the side of them.
Spot: Their patio had a great view of the sunset set high in the city. This is what lured us in.
Service: Slow and mainly inattentive. Waiter was busy with a HUGE table. The restaurant should have assigned us another waiter.

Service was not good. Slow to do everything. I had the pea soup and Caesar salad with salmon. They were both nicely done but not notable, and the portions were a bit small.

Had been to Graze in Cirencester which I preferred, as building and atmosphere were in my opinion better, but food was still very good. Shared the charcuterie board to start, which was excellent, then sirloin for my main, was also very good, there was a little wait in between starter and main, but that wasn’t an issue as it was a busy Saturday night.

Right timing of dishes, professional and very friendly stuff, good food, excellent selection of ale, lagers, wine etc. probably best in town ambiance. Just improve your main dishes menu and I will say best in town place.

TL;DR — overcooked steak, didn’t bring dessert when we said we had to leave for train.
I’ve been to Graze before, in Bristol, and, despite a bad experience, thought I might give the new Bath location a try. That time I had to send back a medium-​rare steak because it was medium-​well (grey through 80%, some red showing in the thickest parts only).
We both had squid for a starter; the squid was tender, but came with a distinctly mild aioli, in a very small pot barely half filled. It was served with half lemon in muslin (nice touch) on a wooden board: unfortunately, the board was covered with paper, which went soggy instantly any lemon was applied, resulting in squid-​n-​paper — not great.
My main was a 10oz rib-​eye, requested medium-​rare: guess what? It was medium-​well again. The service was friendly enough, and it wasn’t particularly delayed. However, there was a fair degree of char on the bottom of the steak, and it was cut thin; which should be a hint to the manager of how to fix this for future customers.
That was bad enough, but this was where the evening became unhinged. We ordered desserts, and asked for the bill at the same time, making it clear that we had to catch a train (Graze is almost on the station platform) in 25 minutes. The bill came promptly, and we paid. Unfortunately, our server (American accent) wasn’t seen again! So we left without dessert, having paid for it. You can see where this review is going, right?