Mac City, 1 Utama

Officially become an Apple user in last year December. It isn’t the first time I walked into Mac City in One Utama Shopping Center. However, the first and also the only time buying was buying myself a MacBook Pro.
Design in every Mac City looks the same. And I always wondering why Mac City has so many employees, both full and part time. However, almost all have nothing to do all the time. If I were the boss, I won’t hire so many people since it is not necessary.
Basically, no one served me when I was looking at the products. Only when I start looking around and one of the staff saw me and walked to me. He is a foreigner and spoke to me politely. He listened to my order and repeated again so that there was no miscommunication in between. He went into the store room and got the products I wanted. Then again, read the specs to me before opening the box.
I were then led to pay for my order. He quickly helped to set up and explain how to use the laptop since I am a first time user. I was pleased to have him serving me. Well, I don’t know his name, but he is really good and serves customer heartfully.