Tsubaya

I saw a terrible review by a Japanese person here (2 stars) and that’s the only thing so far on this place Tsubaya Cutlery.
It’s horrendous!!!
This is a super legit knife store /​cutlery Tsubaya. My grandfather was a chef /​confectionary owner in Yamagata Prefecture and he used to come all the way to Tsubaya only to get knifes and other cutleries.
You will see quite a few foreigners here and you will also see that the owner speaks some English to manage to explain to you basic stuff. However not even to mention it, their knives are incredibly good.
Talking about customer service? My mother once broke a bit of the knife here, and she brought back if they can fix it after using the same knife for years and years. The sincere owner of Tsubaya said «This is our fault, and we will replace you with another new knife» — wow! Who does that! Not even asking like «When did you purchase this knife?» or «How were you using the knife?» etc.
I can tell you, as the third generation of Tsubaya customer, this place will not disappoint you. It’s a wonderful place for you to get a knife for your gift too. Although the store is rather small, just like many other stores in Kappabashi Asakusa, their collections are great, and they have any kind of knife pretty much to cut Unagi eels to Sashimi, everything.
Oh and they may give you some freebies once you buy a knife or two as well. Their vegetable peeler or nail clippers are also fantastic that I’ve used the same one for years and they never get dull.