Andaz Tokyo

Simply… AMAZING!
My wife and I have stayed at this hotel twice in the recent past, during the spring and fall of 2015. On both occasions, we absolutely loved this hotel and everything it has to offer.
Very stylish and modern, yet not stuffy. The staff is very pleasant and polite, and the rooms very spacious and stylish.
There is absolutely NOTHING negative about this hotel, and we will be returning every time we visit Tokyo.

This is a great place to stay! The service is awesome, and I loved the laid back style of they have Andaz hotels. The service at this hotel was especially impressive. They were extremely polite, able to speak and English, and very conscientious. All things you should expect from a hotel priced like this.
The room we stayed in was spacious, especially for Tokyo. It also came stalked with tons of snacks, an amazing view of Tokyo tower, a great bed, luxurious rain shower, and large circular bath tub. The décor was pretty sweet, too.
The buffet breakfast was solid and yummy! They had a really great grilled eal fried rice along with many other goodies like, smoked salmon, eggs anyway you want it, fresh fruit, and grilled fish.
My only gripe with this hotel is that the floor plan is a bit confusing. There are certain elevators that only go to specific floors and when all the hallways look the same it is easy to get turned around. Yet, this is a small complaint!
Oh yea, and the pool has Ana amazing view of the city.

Wow… is all I can say. This hotel was the venue for my 50^th birthday celebration and it did not disappoint. Supremely elegant, beautiful views, and excellent staff make this hotel one of the best that I have ever stayed. There is absolutely nothing I would change.

I love love loved this hotel. On my trip to Japan I stayed here, the St. Regis Osaka, and the Park Hyatt and I kind of wish I had saved this hotel for last. It spoiled me for all the rest. I found myself confused at other hotels where toilet seats and window shades weren’t fully automatic.
It’s brand new, which makes it hard to beat in terms of beauty and style. But even beyond just the aesthetics of a new (and very well appointed) hotel, I thought the service was stellar.
The wasabi rice cracker snack in the room had me searching the rest of my trip for something similarly delicious– to no avail.
Overall, I feel like the Andaz is the perfect balance of luxury without the stuffiness.

The Andaz Tokyo is absolutely amazing. It is one of the best hotels I have stayed at. I stayed here for 3 nights over summer in an Andaz King with a view of the Tokyo Tower. This is my go to hotel if I visit Tokyo again. For its expensive price, it is worth the value.
Room quality — The view is amazing. You could just stare out the window and soak in views of Tokyo Tower or Mt. Fuji on a clear day. The rooms are larger than most American hotels in the US as well too, and more than generous in terms of Japanese room offerings. Everything is well maintained, modern, and luxurious. There is a full walk-​in closet with fuzzy slippers (replaced everyday at no cost), a walk-​in shower and bath tub. The toilets are fancy. Because this hotel sits on the top 5 floors of the building, there are spectacular views.
Lobby — Well decorated and inviting. There are large wooden tables to lounge at and there is a happy hour in the early evening with complementary snacks and wine.
Spa/​Pool — Stunning. There is a pool that is 40+ floors above ground level. Though it is not an infinity pool, the views are still simply amazing. 2 hot tubs and 1 larger hot pool with massage jets in the common area. There are private separate locker rooms with showers, hot pool (140F+), a cold pool (40F), a sauna and steam room. Fuzzy slippers, robes, water bottles, and toiletries (everything such as razors, toothbrushes, etc) are also provided at no extra cost. There are even 4 massage chairs! The gym is also right next door.
Service — The service at this hotel is impeccable. This is what truly makes a stay amazing. The staff speak English very well and accommodate your personal needs. Our flight was set to depart around midnight (late check-​out of course does not stretch out that far), but the front desk manager allowed us to store our luggage at the hotel and use the spa facilities before departing Japan (she is the most amazing person in the hotel to meet and she tries to personally greet every visitor). On that note, the front desk manager also has a wealth of knowledge — ask her for local eats and maps.
The hotel is convenient to subway lines via Toranomon Station. It is about a 10 minute walk, which is not too bad.
And downstairs on the ground floor (not hotel lobby), there is a bar that imports Lagunita’s IPA Beer from California. Pretty amazing.

Loved staying here for business. Service was impeccable at every level, also had to get a suit button fixed and they took care of it quickly and professionally — big points for going above and beyond there. Rooms have an attractive modern style, shower/​bath was spacious, japanese toilet was top of the line.
Spa/​pool area was beautiful, enjoyed the breakfast buffet too. Located in a tower complex with plenty of eating places and shops, green areas, very convenient and new. I would love to stay here again.

Very new and nice decorations for the hotel. Everything is so elegant. It’s my first time staying here and it amazed me!!! I strongly recommend it. Please, when you visit Tokyo, choose this hotel. You won’t regret it.

Great hotel overall. The staff were very friendly and check in and out was a breeze. Views form the rooms were great, they are nicely stocked, and I thoroughly enjoyed my stay. I didn’t get to enjoy any of the amenities sadly as I was way too tired. The rooftop bar was underwhelming and unless you get a table by the windows you don’t have much of a view. The beds were comfortable, the tub was massive, the robes were very nice, and I’d love to stay here again.

When it comes to finding a beautiful hotel to come home to, its hard to beat the Andaz when you are in Tokyo. Its beautifully appointed rooms, stellar service, and fantastic views all combine to create one of the best hotel experiences ever. That being said, its location is its one shortcoming, but easy to overcome.
Topping out the Mori Tower in Toranomon (don’t confuse it with one of the many other «Mori Tower’s» across Tokyo) on its 47^th through 50^th floors, the rooms offer spectacular views of the Tokyo skyline and its many monuments and natural features. From what I could tell, none of the rooms had a bad view and the building itself towers over the neighborhood.
The rooms themselves are generous by Japanese standards and feature very comfortable beds, nicely appointed seating areas, and a large well appointed bathroom that contains a very generous tub. The natural wood tones were incredibly soothing and relaxing after a long day around Tokyo. Comfort and feeling at home immediately come to mind.
The staff were incredible. They were fantastic and went above and beyond to make our stay pleasant and comfortable. We were able to converse comfortably with everyone we came across in english with no trouble. In one instance, a member of our party came ill and when we went to the store to find a cold medicine only to find everything in Japanese (duh!) we came back and the staff looked up all of the active ingredients to help us decipher if this was best for our friend. No joke. They made us feel as if we were home even though we were in a foreign land.
If the gym is your thing, the fitness center in the AO club is spectacular and well appointed with modern equipment. Plus, when can you say that you worked out in a gym 37 stories above Tokyo? If food is your thing, there is a plethora of restaurant options, including the ones in the hotel, along the main arcade area of the building.
The one downside is its location. The Toranomon neighborhood is still being built out and while there are a few subway lines nearby, it generally necessitates transferring to other lines as you reach the sights and more famous neighborhoods. Is it that bad? No, just something you should be aware of.
The hotel is truly spectacular and despite its location, I definitely would come back. It makes a foreign city home and realize that the Andaz experience is nothing like anything else.

Amazing views, brand new. The pool and the spa are gorgeous.

Just got back and stayed at both the Andaz and Park Hyatt. Andaz by far is better. Stylish yet cozy. The pool/​spa is what makes this hotel from good to great.

Few times has a hotel astounded me as this one does — it’s the new 東京.
A combination of modern design, meets Tokyo in an Okura hotel kind of cool. I’m not staying anywhere else in 東京 again.

This hotel is amazing.
The views are amazing.
The rooms are amazingly appointed.
The food is amazing.
The staff are amazing.
The value when using Hyatt Cash/​Points is amazing.
Yeah…this place is awesome.
How bout I be fair first and say the one major negative I found. The massage chairs in the locker rooms aren’t made for someone of Western height… I’m 6’4 and didn’t fit at all, can’t imagine that someone even 5’10 would fit… the biggest letdown of the entire place.
The rooms are beautifully appointed with old fashioned style switches and the blinds and many other parts are automated so you can press a button and they move.
The bathrooms are amazingly well appointed. Partciularly so for Japan, where a bathtub of that quality is basically unheard of. The toiletries were also great, and I wish more hotels realized how important this is.
The location of the hotel is just okay, I didn’t get a chance to leave the hotel during my stay but on the way out it was just a 15 minute cab ride to the train station to catch the NEX to Narita.
The staff was great… much much better than the Hyatt Regency in Shinjuku. All the staff I interacted with were conversation in English with most being fluent. It seemed that many of the staff are not Japanese but have come in from other parts of the Hyatt system. This provides a very different experience from other hotels in Tokyo.
The hotel is beautiful as well with an amazing lobby on the top floor and a restaurant and pools with awesome views.
So long as you know what the Andaz is (it’s definitely a different experience from other 5 star hotels) then you’ll love it here. It’s my #1 hotel in all of Japan and I plan on returning again and again.