I really appreciate this local business. Not only do they provide the products that a Dunn Bros. customer expects, they do it with good customer service. Have I ever run into someone who struggled with that? Sure. It’s part of the retail service experience at times. But never bad. As for getting a less than full cup? Even though I don’t use cream I ask for the head room because the generous cup levels otherwise can cause a little spilling! As a local(yes, there are serious coffee people in Zimmerman — I roast my own at home) I think the owner here exemplifies a great community business partner through her community participation and support of her employees. Way to go.
Janis H.
Classificação do local: 4 Becker, MN
I’ve been comiing here for years. It is a nice, cozy little shop off the main highway a block– by Hardee’s if you’re looking. It has a convenient drive thru if you go around to the back of the building. It has standard Dunn Brothers fare, which is usually pretty darn good! They roast their own beans here so its always fresh.
Arounny m.
Classificação do local: 1 Sioux City, IA
OMG! «No, you ordered a medium» in such a matter of fact. I usually stop by Dunn Brothers because it’s on my way to the cities. Zimmerman Dunn Brothers have always been a place that have really good coffee even though sometimes the customer service is a little rude. Today was extra rude. Usually I don’t mind the rudeness because of the good coffee. Today I use my phone to do the transaction and added a dollar for the transaction for tip. After that route matter of fact comment with no acknowledgment that possibly the customer might have been right is so unacceptable. I think I could deal with the rudeness but I want my dollar back for the tip. That girl does not deserve it! In disgust right now. what type of people do they hire for this coffeeshop. I’ve never ever had an experience such like this in for example Starbucks or other Dunn Brothers. Truly they need a better training to deal with customers. Horrible experience. Horrible!
Christina G.
Classificação do local: 1 Zimmerman, MN
After going to this location for years on an almost daily basis, we will no longer be going there nor do we recommend it. We went through the drive thru a couple months ago– as to why I waited to so long to write a review, we were waiting for a response from Dunn Brothers. While waiting for our beverages we witnessed an employee open a packet of sweet and low, it dropped into the garbage, she reached in took it out and emptied it into a customers coffee. Gross! If that wasn’t bad enough, we spoke up about this and the three workers(all young girls) didn’t have anything to say and looked at us like we were in the wrong for saying something about what happened. They were four of us who witnessed it. We wrote Dunn Brother’s and have yet to get a response. Needless to say we have not been back.
Jennifer F.
Classificação do local: 3 Minneapolis, MN
This must be a fairly newish Dunn Bros as it was not here on our last trip up north. I was glad to see it as I really wasn’t looking forward to breakfast at Hardee’s! And this is a first for me, it had an extra sign of «Provisions, bakery, café», which I’ve never seen outside a Dunn Bros before. Upon entering I see that they make some breakfast items and sandwiches on site instead of getting them prepackaged, so I’m guessing that’s what comes with the extra sign! Both hubby and I ordered the sausage breakfast burrito, and a hazelnut latte for myself. And you know, the burrito was actually pretty good, even if it did take longer than I thought it should to be ready. I went down the hall to use the bathroom and I noticed what must be their supply closet to be wiiiiiide open. Woops! I thought my latte was decent(I was mostly after the caffeine anyway), hubby thought it was gross, but wtf he doesn’t even like coffee, I don’t know why he asked to try it!
Sara H.
Classificação do local: 2 Zimmerman, MN
Been there 2x, both were ok. The service is good but the drinks are mediocre. Cups weren’t very full, and were not very hot. I’ll try a 3rd– maybe it’ll be he charm but my hopes aren’t high.