Luxury Nails

I called for an appointment. The guy was rude. When I showed up he told me to come back tomorrow… No chance!!! The place is filthy, the dust on the check-​in counter was so visible because you could see where customers had touched it.

I don’t get pedicures often, maybe once a year. I usually do DIY but don’t paint them because my eyesight isn’t good enough to do a good job. A month ago I went to a salon in San Bernardino (where my parents go) to get a pedicure before a wedding. They did a beautiful job which made me want to get another pedicure before a concert this weekend. I didn’t want to drive the 1 ½ hours to San Bernardino but was afraid to go to a salon out here. I had gotten a terrible case of athlete’s foot after having a pedicure at the salon by the old Stater Brothers several years ago. Luxury Nails seems newer and nicer so I decided to give them a try.
The guy that did my pedicure was very nice and attentive. He offered cold water. I accepted the up sell and got all the fancy leg massage stuff. I don’t know why I did it. I hate the leg massage part. I just want cute painted toenails! I guess I wanted to be sure of a really nice result. The massage products smelled great but my toes looked terrible. Very uneven shaping. Unpainted areas on the edge of toes. No offer of a design, which I did want. No big toe callous removal AT ALL. He did start to use one of the blocks on the bottoms of my feet, but I’m too ticklish and couldn’t handle the way he was doing it so he just quit completely. The pedicurist in San Bernardino had a Dremel-​type tool for the big toe callous. This salon did not use anything like that. One coat only of polish and no top coat was applied.
Why, you ask, didn’t I question any of this? I’m pretty introverted and the place had a strange vibe. I kind of wanted to get out of there. It was empty except for one other client. The woman working on that client wasn’t speaking to her at all and kept stopping her work to watch the TV, answer the phone or wander off to the back of the salon. She looked bored. It was just strange.
I would give my pedicurist four stars for customer service but 2 stars for a not so good pedicure.

I Just wanted a different gel color. I didn’t want them to shorten or reshape. Told the guy I didn’t want that and he slammed the tool back in the drawer. And told me to go wash my hands. It was my first time & he didn’t even direct me to the sink. I would’ve left then but had no color on. I picked out a gel color. It Looked white on the sample, came out yellow! So mad! Thanks for the nails that looked painted on by a 4 year old!

I hate giving bad reviews but I feel obligated when it comes to this place. I had an appointment for a gel mani and a pedicure. I was there for 2.5 hours and I wouldn’t even call my manicure a manicure, it was rushed and I was filed and soaked in the pedicure chair 40 mins after my pedicure was done. It has been 3 days and my gel is already peeling and flaking off (two of my fingers were not even fully polished, the tips of my nails had no polish on them)! On top of that the man who gave me my pedi, who was very nice, cut my toenails down to nothing. They are all crooked and are almost painful because they are so short. I protested during my pedicure when he was cutting my toes but he seemed not to want to listen. By the time my manicure started I just wanted to get the heck out of there. Never again.

I made an appt for 3 mani and pedi’s at 3:30 pm on a Wednesday. We were 15 minutes late and they only had 3 people staffed. The staff rotated around, since they had about 8 customers in at one time. Very under staffed and the manicurist told me it was MY fault they were understaffed because we were late.
We were there for about 2:30 hrs and they did and extremely sloppy paint job. They also told me the gel manicure polish and regular pedicure polish was sold as the se color. It clearly was two different shades. See pictures. Will never go back. Rude staff and terrible service.

Sure, the prices are good, but you get what you pay for! The woman that did my pedi barely spoke at all & didn’t do exactly as I asked. The guy (Tim, I think) that did my nails is VERY BOSSY & I felt like he was rushing me! He did a shitty job on my nails… Within two days, the corners on 3 of my nails were broken! I accidentally smudged one if my toes while I was there & he fixed it, but not without an attitude. I will NEVER go back there! I’d rather pay more elsewhere for better quality service!
P. S. I went to Queen Nails the time before here & my nails lasted from before Thanksgiving until after Christmas! And they are MUCH more friendly there!

I went in to get a gel manicure and while the lady was trimming and filing my nails I was trying to decide on a color (not many pretty colors). After I finally decided on a color that I liked, the younger man came and painted 2 of my nails when I told him that I didnt like the color. So I chose 2 different colors and didnt like the way they looked either. I then asked if I could just get clear, but thought to myself im not going to pay for just clear nail polish, so I told him that I would just get a nude color and thats when he said «Ok, dont come back after this.» I thought that was rude, I know I was being indecisive but still! Giving 2 starts because im feeling generous

The man who I presume runs the place gave me a pedicure and rushed though it. He pretty much just painted my nails and did a very mediocre job. If you go here, don’t let him touch you – he’s awful

Went in early yesterday to just get a manicure but the young gal talked me into a mani/​pedi. The water was very hot for my feet and I told her to cool it down and she finally did that. She should have tried it with own hands first, really. When she was buffing my feet, it was too rough and fast, not so gentle and meticulous. The older gal cut my nails pretty short and the cuticles were not pushed way back and trimmed. The little bowl with the marbles when you soak your hand was precariously balanced on the arms of the massage chair, at any one minute it could of flipped, they needed little tables for this. I got the feeling they were rushing when other customers came in. They were nice enough but I won’t be going back.

Very friendly great pedicure very relaxing and the price is the at in town and super clean

I seriously loved this place. Best pedicure I have ever received. The staff was super friendly and welcoming. Not to mention how relaxing there massage chairs were! Defiantly going back.

I loved it here. I come from Hawaii where nails are always nice and designs on your toes are a must. The owners were so sweet. I am all about family business and nice people who have lived in Hawaii which they fall into that category. I have now found my regular nail spot, and will suggest then to everyone. Really nice people with super cute designs. The prices are incredible!

Well I really liked this place. Thursday around lunch, pretty empty. The girl took great care of my feet. I have no complaints. I can only speak about the pedi.