Steamers Fine Cleaners and Laundry

I’m done with steamers. Only needed to go about once a month for dress shirts and because of that was kicked off free pick-​up. No problem, just started dropping off instead. Last time I went in staff told me my stuff had been there for six months and I was lucky because they were going to throw them out… when they have my card number and a drop-​off service… really? That’s assuming the 6 month story was true… prob more like 3 months. The staff asked if I had gotten calls, which I hadn’t, and she told me that wasn’t true (basically calling me a liar) because the automated calls went out. Whatever… Bottom line is they are not special or friendly and they are very over priced. Go to the cleaners on the Boulevard in the Fitness 19 parking lot… she’s friendly and cheaper.

Love this service. Carolyn is reliable in terms of pickup and delivery and the business itself exceeds expectations!

Steamers prices are ridiculous. I paid $ 23 dollars for one dress. That was half the price of the dress itself. I think their prices are so high because there arent many dry cleaners in town. I suggest Bobs cleaners in Redlands, just off of 7^th, near downtown. I got 2, 2 piece dresses, 1 dress and a blouse, all for 28 dollars. Thats 6 items. One of the dresses I took there was the one Steamers charged me 23 dollars for the dress alone. They have been in Yucaipa for years and they are taking advantage of the community. Also, they dont let you know ahead of time what a garment will cost. Its not until you pick it up that you are aware of their outrages prices. Save yourself some money and go to Redlands. Its totally worth it.

We have been using Steamers Cleaners delivery service for several years now and it is the best! Carol is such a hard worker and is so nice to our animals. The workers at the cleaners /​store do such a great job on our clothes, I have long ago threw out all ironing products. life is just too short to now wear crisp. beautiful clothes everyday of the week. Thank you for making my life easy…

I was visiting family up in the area and needed a couple things just pressed last minute. They were really helpful and they were able to do it in a few hours

I went here twice, thinking the first time was just a fluke to have terrible service. I was wrong twice, and will not be fooled again. The service is terrible and their prices are much higher than other places. The woman at the front counter told me my phone was disconnected when she called me that day. I told her it was not, that maybe she called the wrong number because my phone had been working perfectly all day. In fact I had been using it when I walked into their shop. I don’t appreciate being called a liar just because she forgot to call me as he had promised. Not sure why the employees believe a hostile attitude is necessary, but it’s so bad that I would gladly drive farther in order to avoid them!

If there was a way to give zero stars I most certainly would. Kay, the owner, treated a friend of ours very poorly and we will never go back there again. I would advise anyone to take their business elsewhere!!!

Free pick ups apparantly not for everyone… Gave them a try because of of their very nice sales rep that came through our neighborhood. I clearly told him I would only have a pick up about once a month, sometimes less, he promised «No problem, we want your business. We drive by every week anyway.“He said calling ahead was not necessary. So I signed up. I personally referred two other customers.
The first delivery was ok, one stain supposedly not removable, and slight traces of drivers cigarette smoke on the clothes. but when I called for a pick up the 2^nd month, I was very rudely told, by Kay, the OWNER herself, that I had been removed from their list because «I never have pick ups». And I was calling to ASK for service! Unbelievably shoddy attitude from a business owner!
Kay, you just lost 3 customers.

we have been going to steamers cleaners 10 plus years!!!
they are friendly honest!!! and very helpfull (kay and karen & rest of crew)
they make sure to call you by name and get the job done in a
timely manner. we have another cleaners closer to our home,
but would rather go to them! they will even come to your home for pick up!!! & drop off!!!
we love steamers!!!
peace & love,
rick & lisa. ;),

My review is based on one experiance, but it was a great one! I got married last Saturday and the original place I took my dress to in February, RUINED my dress. They left a huge stain on the bottom and there was dust on the bodice of the dress from them leaving it out amongst other dresses not in the bag. 4 days before my wedding, I brought my wedding dress here and they said they would test it to see if they could remove the water stain. They called the next day and said they were able to get it up and were working on the rest of the dress. Thursday morning (³⁄₂₉) they called me and said my dress was ready and it was clean. When I went to pick up my dress, I was AMAZED at how beautiful it looked. It looked brand new– all sparkly white! They were able to get out the stain the other place left in it and got out the dust. I can’t say enough about how pleased I was with their service. They rushed this job so I could have my wedding dress in time. I am very appreciative of that and recommend this place to other brides needing their dresses cleaned! Thank you Steamers!!!

So over priced!!! I will never go there again. They even charged me for a hood that was detachable on my jacket as a separate piece! My 4 year daughters church dress was the same price as my dress. What the heck? Never again!

I went here for many years but will find someone else because of price and rudeness. 26 bucks for two suits in this economy is too much. As an added bonus, when you are late picking up your stuff you get rude calls telling you to pick your clothes up now or they’ll toss em out to make room for new, clothes. Who needs to get decidedly rude calls and pay Beverly Hills prices too? Also, I paid them to replace a button on a back pocket and they didn’t do which I discovered when I sat on the, wired note to do the button attached to the, pocket.

Horrible service. The woman who helped me was rude and called me a liar because they for the time my garment was due wrong and didn’t start it until I got there to pick up.

Love their pick up and delivery service!

on August 26^th I picked up my dry cleaning I had gotten a 25% off card in the mail and thought wow how great, not so much. As it turned out they would not let me use it, she said that I needed to bring it in with my clothes the card says «come visit us and bring this card for 25% off your entire dry cleaning order» no where does it say that the card must be presented at time of drop off, When I told her that she said that she was the only one there. I called when I got home to leave a message and she then explained that the prices are calculated at time of drop off that’s why I could not use the card, so does that mean the prices are different with the card? maybe higher to compensate for the 25% off. I’m not saying they don’t do a good job it’s just not worth the money when you can get it cheaper any where else, not to mention that I feel cheated!
Terrie W.

Let me start by saying the 2 stars is based upon price and price alone. Steamers does a great job, the staff is friendly and they have a pick-​up service which is nice if you’re too busy (or lazy) to go the the cleaners. There must be a lot of lazy folks out there because Steamers prices are outrageous! While there are not many dry cleaning options in town, there are some.
Unless I am incredibly lazy (and it does happen), I’ll be giving all of my business to USA Cleaners. Women’s silk blouse cleaned at Steamers– $ 8.95, the same silk blouse cleaned at USA cleaners — $ 3.95.

My best friend was getting married & brought her dress to a *different* cleaners — the other place royally messed up her dress (3 days before her wedding), by pressing/​creasing many places that weren’t supposed to be creased, and we needed a quick fix. Dropped the dress off at Steamers on Friday (wedding was Saturday), and they had it done a few hours later– we went to pick it up and it looked soooooo much better, and on top of them doing a fantastic job & having it done within a few hours, they did it for free!!! Very nice people!

Not always really one hour steamers. May get your clothes the same day only if you drop it off early in the morning, & closed on Sunday

They may be good with cleaning plain cotton shirts but not only did they ruin my silk gown but then were so rude (not only the owner, but other staff, too) that I was almost in tears. Mind you, I did not even want the gown replaced, I just wanted them to clean it again! My husband owns an expensive ($ 200) white shirt which he wore to our wedding, I received it back with a yellow hue. Unfortunately I did not notice until I was home, fortunately, my own washing mashine was able to restore the white color.
My advice: Do not take anything expensive and always check your garments at the store! Or even better, don’t go there at all. I reported them to the Better Business Bureau and even then they refused to resolve the matter. I am a professional person (RN) and usually do not give bad reviews. This is my only one and can be backed up with my report to the BBB.