Back to repeat my wonderful experience of lounging and having a green tea frap. Lovin it. Weathers perfect too! FEB23, 2016: PLEASENOTETHATTHISSTOREWASCLOSEDDOWNALTOGETHER!!! Another BRANDNEW one opened a block up the road on the same side of the road with a drive thru. Some of the employees stayed, but some of them transferred to other locations. Very sad to see them go, but the new store is larger and has a drive thru.
Ryan M.
Classificação do local: 4 Yucaipa, CA
So I typically wouldn’t write a review for a large chain because no one cares and very few times does anyone in corporate America respond. I visited on a very rainy day to pick up my kids some hot coco and a cake pop. The girl at the register informed me she couldn’t make change for a $ 100 after giving my total of $ 16.60. Besides the $ 100 I had $ 16.50, she actually made me run back to my car in the pouring rain for ten cents! Here’s to customer service and a little kindness in 2016. Hope some is coming your way Howard Schultz, because your team gave me none. I’m updating my response because I received a message from Doreen the store manager. She is very customer oriented and a very genuine person. I’m confident she will address this issue. Thank you!
Jason R.
Classificação do local: 2 San Bernardino, CA
I love Starbucks, this one sucks though lol. I say there and watched the guy I ordered a sandwich from give my sandwich to someone else twice, it shouldn’t take me 20 min to get a coffee and breakfast sandwich.
Sarah B.
Classificação do local: 5 Yucaipa, CA
I’ve been going to this starbucks for over 2 years. Even thought I have one closer to me, I just have never had a negative experience here, so continue to stay to this location. Everyone here has such excellent customer service and I appreciate it very much. Last week I had this horribly rude lady in front of me holding up the line for seriously 15 min she was rude from the time she ordered till the time she was yelling at the window(while on her phone).These workers apologized for the wait, while I apologized they had to deal with that lady. It’s freakin coffee! Such a snob… Anyhow that didn’t even seem to affect these workers. They really are great people. So thank you each and every one of you!
Brandi J.
Classificação do local: 4 Yucaipa, CA
I love how the people there are always there 2 help me I recommend the Oprah chai tea it is SO good¡
Eldine M.
Classificação do local: 5 Yucaipa, CA
The weekday morning crew here is AMAZING! I live exactly 3min from here and I use the mobile ordering/pay feature so I just skip the line and pickup my order. My order has always been ready right on time, and since I’m practically a Starbucks addict, they see me every morning and greet me by name. Thank you to Nicole, Linda, and the rest of the weekday morning crew here… you’re the best!
when there are 4 – 5 employees working and only 1 person making drinks for customers something needs to be changed Kellyn was the person making my drink and he took absolutely forever. taking his time to talk to the other employees. joking around and not being attentive to the customers. I waited almost 20 minutes for my drink when there were only a couple people ahead of me.