Luxury Nails & Spa

I still love this place!!! They have such amazing employees! Such a wide selection of colors and gels! I love this place and will not go anywhere else!

First, let me start off by saying that i’ve been here many times but ONLY because of how close it is to my house. Every time i give their salon another chance i walk out regretting it! After my last experience i’m NEVER going back! When i get a fill on my nails i always get pink and white because i keep them pretty short. I made a pedicure appointment at 1:30 and a fill appointment at 2. I was never seated for my pedicure appointment and wasn’t able to get my fill until 2:15. After being frustrated i wasn’t paying attention to my nails and just continued to watch TV after telling David (the guy who did my nails) that i wanted them cut down. after he cut them down i realized that he didnt put any white so there was barely any white left on my nails for a french tip. I explained to him that i didnt like it because there was no white and he threw a fit saying that he would just fix them next time. I was so upset i just wanted to leave! The next day as i was getting my son out of his car seat, the corner of my thumb nail came off (where the white was) by this time i had had enough! So i called and complained then they said they would fir it for free. So because i knew no where else would i decided to go back for the last time. They fixed my nail and as i was walking out i noticed that both of my thumb nails were now different, one was round and the other was square. NEVER GOING BACK AGAIN! They dont even deserve the 1 star i’m giving them.
Very unprofessional, make you wait forever even with a appointment, talk in their language and laugh right in front of you when you cant help but wonder if their talking about you, complain when you dont like something and refuse to fix it until next time, and they use the same nail supplies on all customers!

Been here multiple times, good customer service and environment. My dad and I both had pedicures had to wait for 5 minutes before seated because it was very busy. I had a basic pedicure and my dad had the luxury, we both left very satisfied. Will be going back and do recommend!

Ok so. I live in Venice, my boyfriend lives here in Yucaipa. I have the hardest time finding someone good to do my nails. I stumbled into this nail salon 3 weeks ago and Helen did such an amazing detailed job. Then I went back to Venice tried another place… fail. Now I’m back here and she just rocked it out again.
I’m so happy I had to write this review.
Thank you Helen.

My girlfriend and I made appointments for two full sets. When we walked in they looked confused when we said we made an appointment. We waited about 20 mins and they didn’t even sit us next to each other. They sat her behind me, no way to have a conversation. The man who did my nails was very rushed and didn’t even ask me if I wanted a design or anything, all he said was your done. All I really wanted was a jewel on my index finger. My gf showed her woman what she wanted on her nails. Even brought up three different pictures to show her and she told her I don’t want to do it because I don’t understand what you want and I don’t want to mess it up. Also I wasn’t informed you can’t add a tip to your credit card so I felt bad not leaving a tip but also felt like he didn’t deserve one. I never get my nails done because I always hate when they speak their language and everyone just laughs. Really unprofessional place. Not coming back.

I love this place, I’ve been coming here since I moved up here 3 years ago, and I will continue to keep coming back. Lynn and her staff are very friendly.

I love this shop. It’s very clean, which is important to me as a licensed cosmetologist, and the employees do a great job at doing nails. They are very friendly and professional, but my only complaint is that they don’t speak English very well and most of the time they’re all speaking whatever language they speak to each other and it makes you feel a bit awkward and self conscious. It’s a bit disconcerting to hear all the employees in an uproar of laughter and you’re not sure why. Otherwise, I highly recommend this shop. They are very talented and good at what they do.

Came here with a gift certificate that they would not honor. Told me they expire a year from purchase date (which was 4 mos ago). Really? I have never heard of a gift certificate expiring and to top it off it did not have an expiration date on my gift certificate. Earlier, I also noticed that the same gentlemen who told me that was working on someones nails and while massaging her arm was so into the Television that was on and not the service she should have received. Rude and unprofessional in my book. Not going back.

I will start by saying the lady that did my pedicure took her time and did a good job. However the young guy that works here is extremely rude! I was going to get a pedi and full set until he comes up to me and very rudely and roughly grabs my hand and starts to take my nail polish off. So then I told them I didn’t want a full set anymore and he proceeded to gossip with the ladies in the salon and laugh. VERY UNPROFESSIONAL. ZERO CUSTOMER SERVICE. I will not return nor do I recommend.

Love the way Tony does my nails! He is the BEST! He is the only person I trust with my nails.
But my only thing is, when I am getting a pedi by someone else, they usually mess up ONE nail and make the shape look chaotic and when I complain about that, they usually get a bad attitude and another lady comes in to try and fix it, making it worse. I end up having to fix it my self after I leave.

Just got my nails done for prom and I was SO IMPRESSED! They have tons of gel nails to choose from, and they do an excellent job! They are very quick, and the salon is VERY clean! Overall a great experience, and I will definitely come back!

I went and got a gel manicure and was very pleased with the results. I went back to get another gel manicure and I was kind of shocked when they partially drilled and then soaked my natural nails in ACETONE and wrapped them in foil. as she proceeded to do the manicure I could feel my nails burning a bit and she said it would be ok. it got worse. over the next two days my skin started peeling off and my nails actually lifted off the bed!!! very painful, itchy and tender. I went to the doctor and was given antibiotics and a cortisone shot!!! I went to the shop to show them my nails and ask for a refund. I showed her my nails and she said she didn’t see anything wrong with them. before going to the shop to get the $ 25 refund, I contacted an American nail tech and the company Gelish to ask how the polish is removed. they both told me that there is absolutely no drilling or acetone involved in the process. this shop knows they are short cutting to make the most profit out of what they are charging customers. BUYER BEWARE!!!

I love this place and they do what you want and the only place I know that dose perfect square nails!

I went here for a brow wax and ended up getting talked into «eyelash extensions». WHAT A NIGHTMARE. They were so painful that I tried to remove them. The glue dried into this black, hard as plastic material. Tried baby oil which is what they suggested, didn’t work. Tried olive oil, steam, lash glue remover, prayers and pleading with Jesus. Nothing worked.
I finally went to a local high end beauty salon who has a lash extension professional. She told me they used some sort of glue used for hair weaves and way too much of it. In the end there wasn’t a lot she could do to save the lashes that were coasted in globs of this stuff.
It was extremely painful and time consuming to remove them. One of the worst experiences of my life.

This place is great. They are friendly work hard to get you in and out and the place is clean and professional.

I’ve been here twice, best price in town and they did a nice job. BUT, they do not use fresh, sanitized tools. The nail file and buffer that was used on me today looked as if it had been used all week. While removing polish from my nails, the lady decided to do one if her own nails with the same cotton ball before age was done with mine. All that is prohibited by the state board that incenses these places in California. All things considered I will not be returning.

I love this place, this is the only place I go in Yucaipa to get my nails done. Everyone is super nice and does a good job. I tend to get the same guy when I come in and he’s great can’t remember his name though. I got a full set yesterday and that night I hit my hand on the wall and broke a nail, I went in today to get it fixed and they got me in real quick and didn’t even charge me when it was my fault. I’ve tried a lot of the other salons in Yucaipa but they all were either crappy, too slow, or charged me for stupid stuff and were trying to up sell me on everything constantly I don’t like that.

This place is a joke! They language barrier was out of control. I tried to explain to them exactly what I wanted like they were kindergartners and they still didn’t get it. They ruined my glitter tips and claimed that what I wanted they couldn’t do it yet went to another nail salon and they did such a great job and exactly what I wanted! This place also looks dirty and have a poor choice of polish selection.

They were great tell they messed up after an incident I know now never to go back they were rude and really unprofessional!