EPIC Pest Management

Epic must be short for Epic Fail.
Like Jody M on the reviews, I too got stood up. I read the reviews before calling. I agreed to be available for the appointment window. I made a point to tell Greg that if something happened causing him to be delayed, he should call me.
After 5pm came and went I texted Greg. He was apologetic but apologies don’t give me back my Saturday afternoon.
My time has value. I could be making money myself, or out enjoying my family. His offer to take $ 10 off to come late is not the $ value I place on my time.
Nice fellow on the phone, and maybe even good at what he does, but I’ll never know because he couldn’t keep his appointment.
2 stats because at least he texted back after his no show.

Greg is honest, professional, and reasonably priced. What more can you ask for?

I have used other pest companies and was happy with the results. However, not only am I happy with the results from Epic; I also appreciate how willing they are to work around my schedule. I called them in May with an ear wig issue and set up a bimonthly plan. At the time I only had the outside sprayed. However, in between my service dates I saw some less than pleasing creatures around the inside of my home and they happily came back out (free of charge) and sprayed again. I am a bit of a bug phobe and twice they have come out In between service dates and sprayed away helping put my mind at ease. Their service tech is also so very friendly!!! I highly recommend them for all your bug killing needs!

Hired Epic Pest for a pest inspection. Greg came out and checked the home and was VERY through on all possible entry points for pests. He was professional and friendly and very knowledgeable about different types of insects. He also was honest about his limitations explaining the do not do termite YET but will in the future. I signed up for service because I was impressed.

Absolutely the best! My hubby is very picky with who comes and works at our home. He is extremely happy with their service. The technicians who come out are always so nice and helpful. We signed up to be done every 3 months and since we’ve had them out we have had no bugs at all. Great company, I highly recommend them.

We set an appointment and they didn’t show and didn’t call. Don’t know what to tell you!

So after using them for almost 6 months now i have to say I am very happy with the service. No issues. No problems, no webs no bugs no ants. Very very happy. They come when they say they are going to come, and invoice can paid over the phone. Love it.

I had a bug problem. I called EPIC PEST control. The owner was available to come and survey the scene. He was great. He got me fixed up on a regular program now. No more bugs’!!!

These guys are amazing! If any issue, they are out! No hidden costs, no extra costs! And still cheaper than the rest!

So I came back from a vacation and found that there was a rodent that had taken up residence inside my house. I called Epic and they came out the next morning! I couldn’t be happier with the responsiveness and professionalism of Greg. He asked questions, surveyed the situation and set up a plan. He considered my families activities as well as the dog. I couldn’t believe how reasonable the price was! He quickly did what he needed to and said that he would be back to follow up next week. It was almost too easy! Great company to do business with!!!

I called Epic yesterday to start a quarterly service, I was able to get a same day appointment and at a very affordable price. Greg came out the same day and was extremely nice. He told me everything there was to know about what he was about to do in the service. They take down all the webs for you and spray. He encourages you to call back if you see any pests so they can come back between scheduled visits. Much better service then you can find with any of the larger chain pest control companies. I do live in Chino, and they do service the area.

If I could give this company 10 stars, I would. I love this family-​run pest management company. You can tell they just care about you way more than the big-​box type places. Greg is super-​friendly and answered all my questions without hesitation. I can tell he’s experienced and I appreciate that he will take a little extra time to get to know his customers. When you call them, Alyson answers the phone and is nothing but nice and helpful. They really accommodate you here, and they’ll send someone out to get the job done as fast as possible. Not to mention, they are super affordable. I appreciate a small business that cares about its customers and does a great job killing all my bugs! Thanks, Epic!

I’m busy. Epic pest management has always worked with my schedule. The first time I called upon them was an emergency: they accommodated. The technician was competence and had a wealth of knowledge about this field.
Alyson (Admin/​Scheduling) is awesome! She has provided me with helpful Reminders and always worked with my schedule.
If you opportunity presents itself for me to recommend a pest control: it will be Epic.

The manager was providing door to door contracting as he was in the area signing up the neighbors for service. I let him know that we are renting and there is the possibility that we may not be renewing the lease. Greg told us that he would not charge us the penalty and would put a hold on our contract in case we end up renting another house. He offered $ 100 off the initial clean out fee and was able to work with different options for us to pay. He even wrote the order for the exterminator to not ring the doorbell (of course they did forget this even though I left the side gate open on the date of scheduled service) since my better half sleeps during the day after working a night shift. He answered all my questions including how they work around vegetable gardens. They also offer inside spraying upon request. I was very impressed by their initial service since our landlord has not had this house professionally exterminated in a long time and the cheap ant spray cans he was using was not helping the problem. Greg was down to earth and friendly, he did not seem to mind my little toddler guy running around half naked inside the house while potty training LOL. He even placed an order for service for a few days before we are having a party for our little guy. Very nice company to do business with thus far, hope it continues.