Geweke Ford

I have purchased many of my vehicles from here, but never again. My last experience was horrifying and it still has not stopped years later. I brought in my 4 year old mustang I had purchased brand new there to trade it in for a little bit bigger back seat since my teenage daughter had such long legs. I found the car I wanted and the paperwork took forever I discussed with mike brown the sales person how I did not want to trade the car in with my $ 1200.00 stereo system that I would like to keep that and I would bring in the next day my stock stereo that came with the car, he agreed and said it was too late it was after 9 pm that I could come back the next day so my 3 friends and I agreed to come back the next day and swap out the stereo. I came back the next day and was told to have a seat in the lobby. My friends and I sat in the lobby for over two hours. I gave the stock stereo to the man that was helping me he explained that the manager that had the key to that area was not there he had left for the day. He then asked me to return again the next day. My friends and I returned everyday for four days straight. Was told to sit in the lobby and wait, which ended up hours. Finally someone came and said we got the key to the gate I was relieved. Not for very long though I was taken to my old car only to find that someone had stripped my expensive deck amplifier and speaker box. And not to mention there was no stereo in it at all just a hole where it once was. The gentleman that was helping me said he would ask around and see if maybe someone took it out for me and had it in the shop. I called the next day and was told no one knew anything about my stereo, they were sorry but there was nothing they could do to help. So I advised the gentleman that I had placed a stop payment on the 500.00 check that I gave as a part of my down payment. I would make good of it when they made good of my stereo system. Months later I received a court notice. I showed up in court with all of my witnesses and a receipt in hand from the company that installed the stereo system proving make vin and model of car it was installed in. A nice lady said she knew nothing about it and did not know such a thing happened she asked the judge to dismiss the case so she could further her investigation on the situation judge agreed. I have never heard anything else or received anything else in the mail until last night! They now have a judgement on me for $ 2,200.00. How I’m not sure and I feel like I was robbed in more ways than one. All this because I stopped payment on a check because my $ 1200.00 stereo system was stolen from their place of business. All I wanted was for this so called reputable company to make right of their thieving employees. I got screwed! I have attempted a number of time to get this straightened out years ago and it’s still going on! I will keep everyone posted as to any changes or outcome.

this place is horrible 2 hour oil change, why you guys treat me a customer with such disrespect kept asking service writer and was just given fluff, dont go here just wanna take your money, will go elsewere or just diy

We went to Larry GEWEKE Ford and since we were upside in our car they told us the banks were closed and sent us on our way saying they would call the next day. No one did so I called and talk to the Sales Manager and he said someone would call in 5 minutes or he would. By the end of the day no one called. So I called back a second time and told them to forget it. I went to John L. Sullivan and got a brand new car with lower interest and lower payments. Marco texted the next day. I told him how John L. Sullivan took great care of us and maybe they should learn how to take care of the customer.

Bought 5 cars there and the last car we bought was great but didn’t come with floor mats if it would of then i would of given them 5 stars… we’re still waiting for the mats but i doubt we’ll get them from them.
All and all they are a great dealership …
Update they got me floor mat for my sons car a 5 star rating from me… I know we were difficult to work with and yet they managed to pull it off with a great deal and friendly service… thanks Larry Geweke

I found a Ford Edge online and spoke with Jeremy set me up an appointment I missed my first one but came in the next day and Jason Plantillas assisted me with looking at several vehicle and compared them even though I had already set out on the one I want. I still wanted to see the difference in all the Ford edges in the end I was not promised nothing but his boss and others worked things out to get me financed for the vehicle I came in for and I absolutely love it. My whole family does business with Larry Geweke Ford it was only right I follow in my parents foot steps. Will be doing business with them more often.

Worst parts service ever!!! Three customers waiting and a phone call comes in. The guy puts down the phone customer and forgets about him completely. Then it takes 5 people to figure out how to give me a cup holder I’ve been waiting six months for.

I took my expedition in for the check engine light and idling issues. After being told about $ 1900 dollars worth of issues my husband and I agreed to have them fix it. They assured me that it was fixed when I picked it up after a week. (Initially I was told a day or two, then the next day, and the next day… you get the point. They never called me for status updates, I had to call them.) I was told each system they worked on was tested afterwards and was good to go. The minute I drove it off the lot I knew the idling issue was still there. The next day my engine light was back on. When my husband called he was told they’d do a courtesy check. Come to find out the issue was never fixed but two new issues where found and it would be another 1500 – 2000 to fix it. I spoke with the service manager and another supervisor who informed me that it was something that was missed and that they had messed up on the mechanical issues and customer service side. However when it came to making things right I was offered to purchase a car from them. No compromising or meeting us half way. No offer to make things right. I even went in and spoke with Scott McCoy face to face when I picked up my keys… nothing. I won’t be returning. We where frequent customers. Unfortunately that’s not the case anymore. They really need to work on the service department and customer service. I’m out $ 1900 and still have a broken car, thanks!

My wife and I were looking for a 2015 Chevy Silverado. I contacted Geweke Ford by email. Within 10 minutes, Jeremy contacted me… by phone text. (love it) He had a vehicle for me to look at on his lot. The next morning we arrived at the lot. We meet with Octavio. Octavio had the vehicle already for us. He was friendly and very knowledgeable about his company and the vehicle. Octavio was able to answer all of our questions. The Silverado was beautiful… however the wrong color for us. We did purchase a new Silverado, light color, at another dealership. While I was at the other dealership, I contacted Octavio with some more questions. He was still very friendly and professional ever thought I purchased the Silverado at another dealership. Geweke is a great company with awesome employees.

We’re giving the maximum scoring to Larry Geweke Ford. As a business owner for 29 years I love it when I find other businesses that hold to genuine care and high integrity as the heart of their business. If you’re in the market for a Ford I highly recommend you give Larry Geweke Ford a call 530−821−2121 and talk with Jeremy or any of their sales staff.
My husband and I were in the market to purchase a 2014 Ford F250 with low mileage. After many calls and visits to northern California dealerships — although I consider many of them as fine — we tended to feel pressured to close a sale and just didn’t feel confident that our best interest was the focal point.
Luckily, I randomly contacted Larry Geweke Ford in Yuba City, CA. Jeremy answered my call and through our conversation it became clear that he was someone I could genuinely trust — not high pressure and even though I was clear that I was still ‘shopping the market’, he guided me with what questions to ask other dealerships including specific details that would be important to know for our type of purchase = extremely knowledgeable! He seemed more of a family member or friend than a sales person and offered to be a contact that my husband and I could continue to come to for questions or concerns regardless of where we purchased. His response to me was that he wanted us to get the best deal, and although he was completely confident their dealership could offer that, if for some reason I found one elsewhere he felt he did his job, which was to help us. All these years I never knew that type of genuine sincerity existed in that business arena. I later found out Larry Geweke Ford is a family business that’s been servicing Ford consumers for generations — I then realized where that old time value of genuine care and high integrity came from.
After a handful more dealership contacts I realized our best contact without question, especially for such an important purchase, was Larry Geweke Ford. When my husband and I arrived we were hoping we would receive the same level of care and integrity from the staff as we had with Jeremy. From the moment we walked in we were greeted with caring staff; the entire way through from the test drive, truck inspection and paperwork they were attentive and efficient — which was especially important to us since we had to make the drive back to Santa Rosa, CA where we live. So THANK YOU to Jason and Omar for picking up where Jeremy left off and being consistent with the incredible care and service that you all mentioned stems from Brett Geweke, your general sales manager.
I almost forgot, we wanted to refer a family member that lives out the the area and learned they even deliver their vehicles to outside locations!
Okay I’m almost finished, this was pretty surprising though — I wanted to give this dealership an excellent review on Google but had only used Unilocal so I called Google to ask how. I called into the wrong department but the associate, Jose, asked what company I wanted to write the review for, I told him Larry Geweke Ford — he said ‘that’s where I always purchase parts from, they’re the best!’ I was so surprised but maybe I shouldn’t have been.

I went in to check out a 2010 Mustang GT that’s what I wanted. they didn’t try to talk me into anything else. I brought in my 96 blazer for trade and the value wasn’t enough so they tried with no money down. My salesman was Jerry and he made sure I got the car I wanted. He didn’t try to persuade me into anything else. The environment there is great and everyone is helpful and knows what they’re doing. Thanks to finance they found me a great rate and no money down. I would definitely recommend going here talking to Jerry the car looks great and left with a full tank of premium. And I just got a call from them they found me a better rate I went from 4.9 to 3.9 percent interest. These guys are awesome!

Brought my 2013 F250 in with a dead battery. No appointment and although they all seemed busy they were able to get me right in. Although one battery showed good and the other showed bad, they replaced both to ensure my truck stayed reliable. Great friendly staff. Todd and Nick rock!

I purchased a vehicle here yesterday and could not be any happier with the experience. Having given them difficult circumstances and little to work with, I was fearful this process would be a nightmare. However, from my first contact with Jeremy and finishing with my salesman Brent, I could not be any happier with the end result. Everyone here made me feel comfortable and I did not feel pressure or stress as you most times do when visiting a dealership. I am thankful I travelled the extra miles to purchase my vehicle here. Geweke Ford is highly recommended in my book!

Purchased a brand new vehicle in June of 2014. I had no issues with the purchasing process nor the vehicle, so why one star you ask? Well let’s just say I have never been to a dealership that inadvertently runs your credit SEVEN TIMES without your knowledge or consent in applying for a loan through the dealership! Each of these show up as HARD INQUIRIES on my credit report. Buyers beware that if you are purchasing a car through this dealership, know your credit may be ran SEVERAL times without your knowledge. This is certainly not my first time purchasing a vehicle and have not had this occur with prior dealings with other dealerships either. Boo Larry Geweke! Next time I will go through Navy Federal Credit Union for a loan versus going through the dealership. Lesson learned.

Service department nightmare! Showed up on time for my appointment and waited for over 10 minutes at the counter before anyone acknowledged my existence, there were apparently 2 guys in this small department that had not shown up to work that day. I did not get the promised phone call when my car was finished either. They did work on my car that I very specifically asked them not to do and then were unapologetic and downright bullied me when I complained, the manager staring at me red-​faced with threatening eyes pretending not to comprehend my simple complaint– I asked you to not do something to my car and you did it anyway, simple! Honestly some of the worst customer service I’ve ever experienced in my life.

Bought a used car for my wife from Miguel here recently. He was great. All of the staff was nice, coffee and water for guests while they process the purchase. Even iPads to keep the kiddos entertained. Now, any dealership can do that, but, I ran into Miguel the day after I bought my car at a clothing shop. He approached me with a smile and a handshake and struck up a conversation about something that we had talked about while I was buying the car. Miguel is a throwback to when sales and customer service meant personal relationship. I will probably buy my next few cars from Miguel. An all-​around great experience. Go in and ask for him, you wont be disappointed.
Days later, I took my own car (not the one I purchased) to the service department for some regular maintenance. I had never taken my car to be serviced at a dealer before. Tiffany wrote me up and was very nice and professional on the phone. When I got there, I was assigned to Service Writer Nick. What a guy. He is fast, communicative, with personality to spare. My car was done in about 75% of the time that I was quoted for $ 20 LESS than I was quoted. I sat in the nice, clean, waiting area and ate up all of their free wifi while doing my homework and drinking complimentary coffee.
In closing, great service department, great sales department. We’ve all heard that going to the dealership service department is so expensive. Those days are over. They have to be somewhat competitive in pricing, and they have done so seemingly without sacrificing the level of service you would expect from a dealership.
Bravo, Geweke, Bravo.

I’ve had great service all around with this company. I wouldn’t buy a car from anyone else. Carlos Vazquez is an amazing sales man, knows exactly how to treat his customers and is so kind. He’s not the type to push you into buying a car, which is exactly what I wanted. Very knowledgable about the cars on the lot. Thanks Carlos for your great service! Highly recommend you coming to see Carlos when you want to make your next car purchase or trade in.

I purchased a car a year ago my dealers name was Octavio Rico. He was very professional and set me up a vehicle what best fits me. The place itself is very well organized and clean especially when getting ur vehicle serciced.

Had an issue with one of my tires having low pressure… took it in and one day later my other tire was having the same problem… I made an appointment and they fixed my tires at no cost to me… Ricky Estrada was the service advisor who handled my repair and he was awesome! Great guy, very helpful and really cares about the customer.

Very friendly staff. Thank you Nick, Ricky & Tiffany in the service dept! Even though we weren’t able to solve the problem, 8 appreciate your help!

***Originally started review April 2012, just received notification that it was finished lol***
I should have known. I drove from Sacramento to Yuba City because I wanted to see the Dodge Charger that I had found online. I get there and deal with a really nice salesman. Test drove the car and decided to buy it. First problem I had was when I requested my personalized lisence plates off of my old vehicle that I was trading in. I was told that they couldn’t give them to me and I had to go through the DMV to have them replaced. I still don’t have my lisence plates. ***Update July 1, 2013, STILL NO PLATES!!!***
It was closing time when I left and after going less than a mile up the road and a light came on signaling something was wrong. After reading the manual I saw it was the sensor for tire pressure. I continued home but after filling the tires to where they should be the light still wouldn’t go off. Went to a Dodge dealer and was told that one of the sensors was missing offf of the car.
That still isn’t the worst of it. One year and four months later, a car that I bought when it was one year old, the car nows has what I’m going to call the check engine light on. I took it too the shop so they could hook it up to the machine to get the code so we could kind of get an idea where the problem is. Well the guy writes down five different things. There are five problems with this car ALREADY. If I wanted to deal with a car that would have problems this soon after purchasing it I would have bought an older much cheaper car.
The guy who sold me that piece of crap really hit that one out of the park! Anyway after all of that I would never trust buying a (I think I started this review in April 2012, but am just now seeing that it was never finished so I’m going to insert what I think I was going to say) Larry Geweke Ford in Yuba City (bet you thought I was going to say something bad huh =D).