McDonald’s

I’m writing this review strictly because of the management at this location. Hammed is by far the nicest, most sincere manger at a fast food place I’ve ever dealt with. Every time I order and he’s working my food is excellent (and that’s saying a lot for a McDonald’s) This man deserves respect from others the same way he respects you as a customer. He’s the reason I only go to this location. Ask for Hammed!

I’d give this a less than one star if I could. Every Time I go here they mess up on my order. They are so preoccupied with talking to each other or goofing around to do their job. For example I ordered an extra sauce didn’t get it but it was on the receipt, took it in there and showed them, and they still couldn’t understand. So I just got pissed and left. And you want $ 15 an hour, yeah right. When you can’t even do your job now.

What we are talking about is fast food. Nothing less, nothing more.
IMO, McDonald’s is one of the three best fast food chains around.
I like the menu choices from the norm of burgers, grilled chicken, salads and now they offer soups.
The coffees are good. The Iced Mocha is excellent. Team it with the soft chocolate chip cookies and you have a nice pick me up.
Breakfast choices are equally good. I usally go for the Bacon, egg, cheese biscuit.
I’ve been frequentling this location for about seven years.
The drive staff is normally pleasant and fairly accurate.

NOTE: I accidently posted this review to Michigan Ave store a month ago. Didn’t realize the address is Ecorse, not Michigan Ave.
I have been stuck patronizing this McDonald’s a few times a year for many years. It is consistently the worst I’ve ever visited & my business took me all over Michigan and to several states! The second worst is also in this area, the Rosenville Rd store.
The problem always comes down to the staff. You would think with the terrible economic situation in Ypsilanti, the management would have a better labor pool to draw from. A huge problem is the drive through «service». Using this store’s drive through window is one big Crap shoot! I try to avoid the place but out of the few times a year I am stuck going there, my order is wrong.
Cream is put into my coffee when I ordered creamers & asked cream not be put in. Ordering anything different about your food brings the staff to a stand still, even simple things like no onions or no cheese, no salt on the fries. Key items get left out. I’ve gotten kid’s meals only to find later there is no toy or fries, etc. Once one child discovered she had only fries!
You would think McDonald’s idiot proof system would prevent mistakes. Each step of each order is on a computer screen. If I owned the Michigan Ave McDonald’s I’d use a check off sheet system where each step must be hand & pen checked off AS each step is completed. I’d have a no chatting or cell phone rule too. Of course, I am assuming the staff is clear headed enough to be able to see & read each item on a list. I would make staff Big Chief Wide-​Line tablets and fat kiddie pencils. I would also not assign boys and girls together to work the drive through. They find coop work too distracting.
Avoid this place as much as possible. Treat yourself and go to nearby Clucks, Lucas Coney Island or even Wolverine or Abe’s. They’re just a short distance away on Michigan Ave. They are owner-​operated and the owners tolerate no clown show. Particularly avoid this McDonald’s (inside or window «service») on Saturday or Sunday Morning. Being «served» by an unfocused person is chancy enough, an airhead with a hangover or drug infested brain & little sleep is a disaster!

I needed a quick meal and decided to try the grilled chicken BLT since it didn’t actually seem like a total heart attack. Waited in the drive through for 20 minutes just to get handed the wrong bag by a very confused window attendant.
Minutes later, he had to stick his head out the window and ask me to repeat my order, which had clearly been screwed up royally at this point. Finally he brought me my sandwich and handed me a mega-​sized sweet tea, which I realized I must have paid for because the sandwich price seemed awful steep. I told him I hadn’t ordered it and he was about to walk away with my bag of food, so I said screw it and took the whole mess and left.
Never, ever, ever eat at this McDonalds. This is seriously the tenth time I’ve had a bad experience here. I’m not a fast food hater, but this particular location is poorly run and always filled with a sub-​par staff that doesn’t care at all about their crappy service.