The UPS Store

I’m giving this location 2 stars mainly because of the person who appeared to be the manager. I took an irregular sized item for shipment and a very nice older woman helped me (who was clearly new and in training). The woman was very sharp and it was clear she had a lot of experience and wisdom. She had a question about the computer system and this guy, who appeared to be the manager, rolls up to help her. He was very condescending toward her and treated her as if she were a dumb teenager. The poor woman handled it in a very mature, professional manner, but I wanted to smack the guy. It was clear he either didn’t have much experience managing or he was just a horrible leader. In the end they were going to charge about $ 50 for the packing alone and then another $ 100+ for the shipping. I went to Office Depot and bought the same packaging for $ 14 and shipped it via FedEx for $ 55. Wow, I spent less than half what they wanted to charge me! Anyway, I hope this young manager learns how to interact with his own employees in such a way that he doesn’t make them look like idiots in front of the customers. Once again, the woman really tried to help and was very nice to me (she’s the reason I didn’t give them 1 star.) Save yourself some money and go elsewhere.

Been here several times. No wait and very friendly and helpful staff. Got papers notarized, faxed, copied, shipped and bought stamps quickly. If you have AAA ask for the discount!