I hate this location because it always catches my eye at 2 ish in the morning when I’ve been out for the evening and I’m not making the best dietary/life decisions. I think the food is as good as it can be for being steak and shake. The staff has always been friendly and the restaurant looks clean.
Sara C.
Classificação do local: 1 Grandville, MI
20 min in the drive thru Not acceptable. On top of it she tried telling me it had only been 10 or less min. Too bad for her I had a timer on my phone running.
Andrew Q.
Classificação do local: 1 Grand Rapids, MI
Place was absolutely dirty burgers were alright had to wait 10 mins to receive my shake I will not go back there ever again for that kind of service and how dirty the place is
Whitney L.
Classificação do local: 1 Wyoming, MI
If I had the option I would put no stars. Everybody who came in after us got their food and shakes already while we waited 30+ minutes. After waiting so long for just two shakes we decided to leave and go somewhere else.
Matt T.
Classificação do local: 1 Byron Center, MI
Well can we say gross!?! The floors are absolutely disgusting and the bathrooms, just inexcusable. I’ve seen cleaner restrooms at gas stations. The dining room was cramped and the wait staff we less than motivated.
Robert H.
Classificação do local: 4 Grand Rapids, MI
Was in last night at 2:30am. A huge group of us, most of us pretty drunk and our service was great. There were two other big group in at the same time and the server got our drinks in a timely manner and was even able to keep our waters filled the whole time we we’re there. The food at Steak n’ Shake is what I would call the next step up from fast food. Good burgers, all be it a little on the greasy side(perfect after a night of drinking), but tasty none the less. Hard to beat the shakes, and during happy hour they are a very good price. Wasn’t my first time eating there and doubt it will be my last.
Jeff L.
Classificação do local: 4 Lake Forest, CA
For all the food one gets here, it’s very inexpensive, but it’s kind of like medium speed food. One is seated by the host and orders from the waiter and one should leave a tip according to the procedure that I’ve seen. When one wants to pay, one takes the receipt and walks over to the cashier to pay it. Unfortunately, at the time of our visit, the white chocolate shake had been recalled, but they had no issue using a coupon for a different flavor. All of the food we received was unique and tasty. They took all of our coupons with no hassle despite the fact that I was a bit of an obvious tourist.
Dan M.
Classificação do local: 3 East Lansing, MI
Normally Steak and Shake is a hard 4. Let’s start with $ 4.00 meals, not just a plain burger and fries. No, SnS has a royal burger, bacon burgers, or the classic triple stack(that’s a burger garnished by what? oh more burger). Shakes. Yes that is a complete sentence when we’re on the subject of SnS. Happy hour, sign this cheapskate up! If you did not already know that’s between 2 – 4 in the am or pm. All together a classic craving crushed with $ 10.00 bill. Only down side was a very slow server. Not an issue if the place was hopping. It was not. Minus one star, still a solid score for a great chain.
Jenny Y.
Classificação do local: 4 Tucson, AZ
Meals for under $ 4??? Really??? Huge selection on the menu and great prices. My personal favorite is the Frisco Melt — yummy! Service is friendly, and I love that the restaurant is open 24 hours. This is a perfect late-night place, or any-time-of-day place. The shoe-string fries are crisp and great with the cheese sauce. I can’t wait to come back!
Matt B.
Classificação do local: 3 Charter Township of Clinton, MI
Had their mini shooters with Parmesan fries. The burgers were excellent, just as I had remembered them in the past. Fries were good too, though next time I would save a couple pennies and order them without the additional seasoning. My main issue came at the end of my meal when I ordered a mocha shake to go. 15 minutes later I received my shake.
Bob D.
Classificação do local: 4 Gaithersburg, MD
I love me some Steak N Shake whenever I can. Great burgers for a great price. I grabbed the Royale and some fries and headed back to the Hampton Inn across the street. Why no 5 stars you ask??? I pronounced it Roy-Al with Cheese as was made famous in the best movie of all time, Pulp Fiction. The girl at the counter corrected me and read it back as the Royal. That’s got to cost them with the judges. Customers always right baby!
Jennifer W.
Classificação do local: 5 Grand Rapids, MI
I’ve never had bad service at this location, and coming in on the third shift and seeing the interesting individuals and the partylike atmosphere was nice. Their berry cobbler was awesome and I just adore their frisco melt at this location.
Timothy M.
Classificação do local: 3 Chicago, IL
When I worked here, I didn’t like this place too much. You can’t really blame someone for disliking SnS after they’ve emptied the frier fat juice into the grease dumpters outside and cleaned every dish in the restuarant. But now, I look back on this place with fond memories. I met many friends through here and went to lots of fun parties hosted by the help from here. Can definitely say I’m a different person because of it. As far as the food goes, if anyone I used to work with is still there, the food is quality. They are very strict on cleanliness, food prep, food cooking, etc. After working at a gross fast food place before this, SnS made me regain a little faith in fast food. It’s actually good and prepared fresh.