We’ve been popping in once or twice a month lately, and we always get the same waitress. She’s the only one working third shift, and she works hard! Our orders are always accurate, and she gets things out to us quickly. She’s patient when we’re indecisive, and always steps up a little extra to make sure our meal is great. When she thought we didn’t get enough cheese on our cheese fries, she brought a small container with extra. The food has also improved, I don’t feel as sick as I used to. The new burgers are amazing and the milkshake options are great. This is the best Steak n Shake in the area, so I am giving it a little extra due to staff because the third shift team absolutely deserves it.
Amy Y.
Classificação do local: 3 Grand Rapids, MI
Your typical Steak n’ Shake: fast food with friendly(for the most part) table service, pay at the register, a bit dingy, super greasy hamburgers albeit a bit small but priced to match, and a great selection of shakes. I get coupons in the mail from them almost every week but if you forget yours, not to worry! They take online coupons as well so whip out that smart phone, Google Steak n’ Shake and you should be able to find what you’re looking for. They always have a BOGO free specialty shake coupon and other deals to save you a few dollars. Also, if you have a smart phone, they have a mobile app that they’ll give you a $ 2.99 credit for signing up and linking a credit/debit card to it. It works like any loyalty rewards program where they’ll give you $ 5 credit for every $ 50 you spend through the app. We come here occasionally on Thursday nights after volunteering since it’s nearby and open late. One of the times we went the waitress was super pushy about us ordering shakes at that very instant so we did. They all turned out to be very watery much to our dismay, but since then no issues with their shakes. Next time I’ll remember to order the shake to-go and freeze it when I get home. They make for a perfect snack for a slow evening and last well just like ice cream though I generally finish it off within a few days because lack of self control… My favorite shakes are the Cookie Butter and Oreo Mint Cookies and Cream. Yum! For most mix-ins like M&Ms and Oreos they can add to any base flavor so feel free to mix and match!
Megan S.
Classificação do local: 2 Grayling, MI
We waited over 15 minutes for food. The waitress never checked in with us. Our food arrived cold. The waitress forgot my husbands side dish. We received our bill and cashed out without examining the bill. As we walked to our car the waitress stopped us explaining that she had given us the wrong bill. She was rude and expected us to notice the error. We will not be going back!
Sara R.
Classificação do local: 5 Flint, MI
Always satisfying! Filling food, delicious milk shakes, great fry seasonings. I am a hardcore milkshake fan and this is my go to place. Servers have always been very friendly when we eat in. Fast drive thru service
Diana T.
Classificação do local: 3 Rosemead, CA
This is probably one of the few resturants around the area that closes later. So if pizza is not something you want to eat for a late dinner, then steak n’ shake is the place to go. I had the Oreo cookies and cream milk shake with a sirachia burger and fries. The shake was okay, I can’t complain, but I’ve also had better. The sirachia burger was alright. It had jalapeños in it also, that made it a little spicier but it was good. But the fries tastes a little old. I’d say, overall everything was mediocre. This place has variety, so it definitely beats the normal fast food places like Mc Donalds and Burger King.
Debra T.
Classificação do local: 4 Wayland, MI
Pleasant surprise. Fresh ingredients. A «sit-down» burger joint? Yes. They seat you and bring you a menu. Lovely staff. Simple fresh burger and fresh skinny fries. Very reasonably priced. ½ price drinks and shakes during«Happy Hour»! I’ll be back when I’m I the area.
Kelly F.
Classificação do local: 1 Ann Arbor, MI
Wanted to get a quick bit to eat. Drove through the parking lot and I was so disgusted by all the Steak n Shake garbage in the lawn, parking lot and stacked up along side the building, I didn’t even get out of the car. I can’t imagine what the inside looks like! If you are going to be open late, you need to clean up after your middle of the night customers!!!
Kori Y.
Classificação do local: 3 Grand Rapids, MI
Very diner like. Great Shakes! Good burgers and other food.
Jeremy P.
Classificação do local: 5 Stanton, MI
The best fast food joint I’ve ever eaten at. The atmosphere is diner-like, and the food is fantastic as well as the service!
Andrew K.
Classificação do local: 2 Grand Rapids, MI
Wanted to grab a quick bite to eat and made the mistake of choosing Steak and Shake. Ordered a Wisconsin Burger and asked to add lettuce and tomato. The employee looked like he hated his life and was very monotonous, although I suppose if I were 50+ and working a Steak and Shake drive thru I would probably also deeply reconsider my life choices up until that point. When I got home, I unwrapped what can only be described as a greasy, squished pile of garbage. Displeased, I unwrapped the«sandwich» which led only to more disappointment: I realized the employees had not in fact added my lettuce and tomato. Moreover, somehow during my five minute drive home the meat had become lukewarm at best. Defeated, I bit into the bland, greasy mystery and accepted that my dinner tonight was simply not going to be enjoyable.
Renee W.
Classificação do local: 2 Grand Rapids, MI
the food itself is pretty good but the service was awful. i ordered a salad and cheese fries. fries never came. she totally forgot about them. so i ordered them AGAIN to go and waited… and waited… for about 15 minutes. then i started waiting by the counter. then the girl that took my to go order came up and gave the order to the cook. i asked«they are just now getting the order?» she started stumbling over her words and obviously lied. i feel like maybe if she would have just said yes i totally forgot, im sorry, or something to that effect, i would have been a lot less annoyed
Nick K.
Classificação do local: 3 Grand Rapids, MI
Friendly servers, hot food. I like this location.
Matthew D.
Classificação do local: 4 Indianapolis, IN
Not much to say about Steak & Shake — good burgers and fries, and the shakes are awesome of course! Try the new Royal Burger — cheesy greasy burger with a fried egg on top. Delicious!
Jennifer W.
Classificação do local: 5 Grand Rapids, MI
good food, great shakes! Their fried chicken salad rocks!