Kohl’s

I don’t generally care for Kohl’s that much because I like to know the price of things before I get to the register, but my sister and I had a wonderful experience with the jewelry department at this location. We just went out with nothing to do on a Sunday night, and the sales person laughed and joked with us, and let us ‘try on’ whatever we wanted. It was just refreshing to have some good customer service for once. Plus, I really like the necklace I ended up buying.

I LOVE KOHL’S!!! Everytime I take my family to kohl’s we get the best customer service and the best deals. The one of 75^th street is amazing! We spend on average 500 $ a month there.
I’m writting this review because I just got off the phone with the customer service line to pay my charge card and I talked with a Chris (I.D number 3970) and she was more than helpful to my situation and we got everything cleared up! Udually talking on customer service is a pain, but I could not be more happy/​satisfied with our phone call. I was going to do the survey at the end of the call and leave her good comments but the line cut out and I couldn’t. I hope management sees this and notices the great job she does! :)

Typical Kohl’s in my opinion. They aren’t the biggest store, but a decent size for the area.
I’ve been here a handful of times in the past year… mainly to return items that were given as a gift. I do love their return policy since no one seems to know what a Gift Receipt is anymore. The only problem I have with Customer Service at this Kohl’s is that there seems to always be a line. You think they might have more than one person working the counter back there, but nope. So if I have a gift to return, I brace myself with my comfy shoes ready to stand in line for a while.
They do have a decent sized child clothing area. There is always a lot on the clearance rack. But I must say, the last couple times I’ve been in the child’s clothing area it smelled like B.O. — reeeeeally bad. I don’t know, the thought of heading back there to shop makes me a little queasy.

I saw some pajamas at my home store (Plainfield) some time ago, but when I went back to buy them, they didn’t have them. Sad story, right? Well, I checked online, and the Store Finder showed me that they were in stock at Woodridge. I was headed out this way anyway, so I added Kohl’s Woodridge to my to-​do list.
When I got to the store, I searched all of the pajama racks. Nothing! I know that there’s a disclaimer on the website, which basically says that the information may not be accurate, but I’ve always had good luck and found this tool to be reliable with Kohl’s and other retailers like Old Navy and Macy’s.
I was so disappointed that there wasn’t a SINGLE one on the racks, not even in a way off base size like extra small.
I then headed over to the home décor department to check out their small selection of photo albums. I found one I really liked and headed to the cashier. The cashier was grumpy, sort of odd for a weekday in the middle of the day, but maybe it’s because he wanted those pajamas too.
I ended up finding my pajamas at the Downers Grove store, just a short distance away. I definitely won’t trust the online tool for the accuracy of inventory at Woodridge.

Customer service here is fantastic. I’ve gone in plenty of times thinking I was going to be ‘that customer’ the one who loses their receipt or changes the existing receipt to the sale price, I’ve even lost my kohls cash. No matter what the staff has helped me happily and quickly. This is my favorite location to shop at.

This was absolutely the worst experience I’ve had a department store in my whole life. Being the maid of honor I went with the bride to register for her wedding shower there so we arrive to the register area and help desk and signed up for registery. I believe her name was Lynda she was blonde, was at the desk when we asked for help on how to get the gun etc. The bride told her she had to print out her registery but she hadn’t even start scanning yet, she rudely told us that scanning for a registry is different then registering. And that was just the beginning of the rude unhelpful attitude that came out of her mouth. So we print the sheet we needed and went back to the desk where she seemed like she had no idea what she was talking about she didn’t know what to scan to make the gun register the Id number for her registery. So she finally got the gun going and handed it to the bride and we walk away and Lynda shouts down to us down the isle and tells us not to be disappointed if nothing works when we scan because they are going through a transition period to a new system. So the bride walks back and says so what your saying is its pretty much a waste of my time and they said yes its better to do it online. She said that all the kohls are like that not just the one in woodridge, so we called the the one in Lombard and sure enough they said everything was fine with them and they had a couple leave 20minutes earlier. So they obviously were not about doing there job and customer service is not there strong suit especially at the customer service desk. There will not be seeing me back there again.

Welcome to Kohl’s… where the original prices are made up and the amount saved doesn’t matter at all.
Let’s call a spade a spade.
Shopping at Kohl’s is like taking the stunted style of a JCPenney circa the late 90s, and the prices of the lower middle-​range quality items (coughcoughanythingwithJessicaSimpson’snameonit) at Macy’s.
Okay, that was mean.
I’m sorry. There are exceptions to every rule, of course, and these are the ones that make Kohl’s still kinda decent.
1. If you’re a Senior Citizen and it’s a Wednesday, because then you get that extra 10% off ish, or whatever the hell it is.
2. If you’ve never heard of or been to Target.
And that’s it.
To be fair, I do have some beef with this place. I’ve purchased 3 different items on 3 different occasions here (all clothing and all without trying them on), then when I got home and did actually put the items on to wear, they were all defective or broken is some way.
** A belt loop is completely ripped out of the fabric.
** The straps on a dress are sewn in twisted.
** The zipper slide is broken so the teeth don’t lock.
How is even possible that a person come here once a year, buy one thing, and have it always be broken or defective. I’d expect this kind of sh*t from Ross, only in that scenario I would’ve been paying less to begin with.
Burn me once, shame on me.
Burn me 100% of the times I’ve ever purchased anything from your store… you’re dead to me, Kohl’s. DEAD.
Done.
Over it.
Never going back again.

This Kohl’s used to be a hot mess, but in the past year or two they’ve redone things a little bit and it’s been nothing but clean and organized. I just shopped here yesterday for some jeans and I was able to get in and out in 30 minutes with 3 pairs of jeans. Everything was exactly where it needed to be, organized by size, every size was out on the floor, and I didn’t need to beg and plead for a size that they were missing. Perfect! I swear that never happens. Staff aren’t necessarily super friendly in the different clothing sections, but move very quickly. Check-​out staff on the other hand, are pretty slow-​moving, but very friendly. I like this location, I think a couple of other reviewers have stated their layout IS different from other Kohl’s, but hey, it’s what I’m used to, and they always have coupons circulating so I like it!

Kohl’s is a fantastic department store where you can save money on just about any item. The store sells clothing, shoes, and home goods. What is particularly wonderful about Kohl’s is Kohl’s Cash. On selected shopping days, a customer can earn $ 10 Kohl’s Cash for every $ 50 spent. You can return during Kohl’s Cash week and use it towards any item in the store. In addition to Kohl’s Cash, Kohl’s is very generous in sending out 15−30% off shopping passes – which this store allows you to use multiple times. Even without all the coupons, Kohl’s Cash, and shopping passes, Kohl’s has so many sales to help shoppers save money.
What else besides money-​saving deals makes Kohl’s great? The layout of the store is organized. Like sections are in the same vicinity. Staff is pleasant. Unlike small department stores, staff doesn’t stalk you and try to make sales. They leave you alone to have a relaxing shopping experience. If you are clothes shopping, it is possible to find a lot of great items. Although, I do wish Kohl’s and other department stores would sell more women’s shirts in solid colors with sleeves and more knee-​length, stylish skirts.
I definitely recommend shopping at Kohl’s in Woodridge.

Kohls is a great store. They always have their items on sale and they have quality clothing. Staff is usually polite and friendly and the stores are always organized and clean.

Adore this place. Between email coupons, store sales and «$ 10 coupon when you spend $ 50» I can purchase A LOT of merchandise for a small amount of money. Great resource for people on a budget or people who just love to find great savings.

This is a bigger Kohls than I usually go to. The layout is a little different and not necessarily intuitive but it’s clean and bright and I was able to find what I needed fairly easily. I was buying a vaccum and it was more awkward than heavy but there was an employee at the registers who was kind enough to get a rolly cart for me. Check-​out was quick an friendly. This place is a little out of the way for me but I think I’ll visit again.

I’ve said this once, and I’ll say it again. Shopping out in the burbs is so much more pleasurable than shopping in the city, especially at a department store like Kohl’s. This particular Kohl’s was large, well-​stocked, tidy, and not too crowded. During the Christmas season, I get really fed up with pushing my way through the crowds to rifle through picked over piles of stuff looking for what I want, and then spending forever in line to face a surly sales person. Not the case here.
I went in looking for Christmas presents and ended up spending $ 80 on clothes for myself. Oops. Kohl’s has great sales, even if the notoriously mark up everything to begin with. Because if their mark up, I don’t usually buy anything that’s not on sale. Fortunately, tis the season for sales.
I really like their stuff, and I will probably always come back. This one was particularly convenient having a huge selection of everything. One of my big complaints, being a girl on the curvier side, is that Kohl’s in general has a terrible woman’s section. Their misses stuff, which I can sometimes do, is super, But everything in the woman’s section is fugly and matronly. I’m under 30, I do not want to wear elastic pants and snowflake print turtle necks, or ANYTHING with a tapered leg, ew. Come on Kohl’s, even curvy gals want to be fashion divas.

This store was crazy this past Friday, but they didn’t run out of the items I was looking for. I am obsessed with cashmere sweaters and they had some on sale for only $ 35! That’s a great price for 100% cashmere sweaters! They had other deals in there too, but I was shopping for other people so I couldn’t go overboard. The store was ready for the Black Friday madness and had plenty of staff to help customers look for things and to check us out! I will definitely come to this location again!