Emerald Courts

I went into the office today and took a tour of an apartment with the tall blonde lady. I would not rent from them. The apartments are small for the cost and the blonde lady that took me on the tour lacked cusyomer service skills. I felt like i was interruoting her day of playung in her phone. I would suggest her renting a personality and customer service skills from someone. I dont live here of course but i would agree with other reviews that the staff is rude. They didnt make me feel welcomed at all. Didnt even crack a smile.

The company does not keep up the buildings, there are noted water leak stains in door corridors, also they do not make repairs to the building that leaves residents at risk for safety hazards! I regret renewing my lease!
Recently, my refrigerator went out and the company tried to replace my old refrigerator with a dirty and dented up one!

Management is horrible. 1 washer and 1 dryer for an 8 apartment unit, essentially 20 people, and the way they accept your money is inconsistent. Some machines are just quarters, where others use the electronic card. You have to refill the card at the office because the machine in the pool house is broken. They switched the machines out halfway through my lease, because for the 2 months the dryer didnt work properly. When they switched, we stopped using the cards and used only quarters. At move out, they charged me $ 20 for the lost card. I lost the card because i hadn’t used it for 6 months.
The pool is disgusting, and the fitness center is a complete joke. 75% of the equipment in the fitness center is broken, and the other 25% rusty. I just moved out, they charged 50 dollars per lost guess pass, just stupid laminated passes. They only tow from the guest lot, so randoms can park in front of your apartment with impunity, but your girlfriend who forgot to put up the pass in the visitor lot will get towed (it happened).
My Bike was stolen right off of my porch, and I’m just glad nothing else was ever taken. I never let my girlfriend walk to her car by herself, and I only walked down to the local stores in broad daylight. I felt safer walking in wrigleyville than woodridge.
There has been a few MURDERS in the complex over the last few years, MURDERS!!! Don’t live here.

I don’t recommend this apartment complex to anyone. The maintenance people never do their job. They say they will fix something and take several weeks even months to acknowledge you. Management is rude. The grounds never look pretty. Garbage is everywhere most of the time. For the amount of money they ask for rent you should live in a beautiful community but not at Emerald Court Apartments. Think twice before signing a lease, they look nice when you do a walk through then the problems begin to happen.