Tires Plus

I recently took my car to Tires Plus for an alignment despite all the bad reviews here on Unilocal.I really don’t see what all the fuss is about. My alignment was done within in hour as promised and for the original price that I was quoted over the phone. No bullshit hidden fees or scams. Dale did a great job explaining everything that had been adjusted and what I should do to protect my alignment in the future. Timothy, the actual technician did a fantastic job as evidenced by how smooth and stable my car now feels. I am convinced that nobody here is trying to rip you off or sell you things you don’t need.
Also just an observation on the bad reviews– nobody who left one seemed at all car savvy or intelligent based on their literacy. Do yourself a favor and ignore them. Your car is in good hands here.

Update: Tires Plus is trying to play the «good guy» by posting a so sorry message, but when I attempted to contact them, they did not respond.
Do not come here if you wish to get close to the warranty mileage the tires are rated for while paying full price at the same time. I’ve bought 2 sets of tires 84,000 miles ago (rated for 70k and 60k) and now my 2^nd set is already worn. I diligently did every tire rotation while doing an oil change. My last appt, I found out the outer edges are bald while the middle is worn half-​way. They then recommended I buy a new set of tires at full price, after refusing to rotate the tires since they are bald on the edges. This location claims the reason they wore so fast is because these tires are too soft for my car (Charger).
I then went to Eden Prairie (where I bought the last set) and they said it was an alignment issue. They then offered a standard 4 for 3 deal. Even though I got half use of my tires and came in for every tire rotation, they said it’s my fault I didn’t ask for an alignment check as well since the alignment check is on a different machine (therefore, more work for them), you have to ask special for that.

Having taken my truck to the dealership 3x, at a cost of 2300.00 only to have it run rougher than before, I came back to Tires plus. They diagnosed same issue and repaired for 400 bucks in ¹⁄₁₀ the time. I’m sold!

I was having a horrible day, since I needed tires the same day. I had to drive with the spare from WI to Woodbury. However, I don’t mind since Ryan gave me a great price, and service. They got my car taking care of in less than an hour. I will definitely come back for oil changes and car care. Thank you guys for turning my day around.

If you are looking for a shop that does not value your time and give you poor customer service this is your shop. I dropped my vehicle off at 9:00 am and was told would have it back that day… I had to call the next morning to find out it was done. Picked up my cart he next morning got it on the highway and it shook violently. Called them back explained what was happening and they told me to come drop it off and the could take a look and would have it back his afternoon. I explained they had my car all of yesterday and I needed it to run errands. I asked to talk to the manager and he condescendingly told me they had been working till midnight on my vehicle, last time I checked I was not in charge of there scheduling. To sum it all up, poor to very poor across the board.

Sucks! Do not take your car here. Trust the Unilocal reviews. They’ll try to over charge you, talk to you with no respect, and won’t even fix your car! Such a waste of money and time! Customer is below zero!!!

Seriously can’t ask for better customer service from this staff! My mechanic after 15 years retired and I decided to take my two vehicle here. In one week both had repairs and tires for one. They were clear, concise and went above and beyond. Highly recommended to those needing a car doctor. Thanks Andrew and Mike.

I only do oil changes and tire related services here because they are convenient for my location. Everything else I get done at the dealer where I bought my Acura. The reason is that I trust my dealer to only do what I need and I know that Tires Plus adds things on that I don’t need. Example: when getting new tires installed they said I needed a new cabin air filter which I declined. Then two months later I took my Acura in for normal service maintenance and they said my cabin air filter was fine. I have other examples where Tires Plus has tried adding on unnecessary items as well. Bottom line is that I know that I can’t completely trust Tires Plus and in the end my dealer likely does better work faster anyway and therefore cheaper in the long run. Especially when I don’t pay for things I don’t need.

I worked with Dale at the woodbury tires plus. I have to say I was very impressed. He went above and beyond what I would of expected. I would highly recommend this shop.

If I could give these guys zero stars, I would. We tried Tires Plus a couple of times when we first moved to Woodbury. Terrible service… one time they said something was wrong — we took our car to the dealer and we showed them what tires plus said was wrong, they said it was fine. we didn’t know who to trust, so we took it to two other mechanics and both said tires plus is known for this kind of crooked practices. Don’t ever take a car there for any reason!

I made an appointment to get my tires swapped from Snow tires to my summer tires. Went in to the store, checked in said I would be in the coffee shop next door. They said 45 minutes. Came back 45 minutes later. My car hadn’t even been touched. When I asked for my keys back they said it would go in next and it would be ready in about an hour. Instead I went somewhere else. *Never* again at this Tires Plus.

My car started rapidly overheating last summer and I got stuck near the bridge into Wisconsin. A passing motorist told me he was a mechanic at this location and suggested I tow the car there, which is what I did. I pulled in with my disabled vehicle and the man at the desk said they could look at it within an hour. I went next door to have dinner with my girlfriend while we waited. When I got called back over, the guy there said my radiator was busted and shined a flashlight over it showing me the coolant. Now it would stand to reason that there should be some cooling still leaking from somewhere as the coolant he showed me obviously was from opening the radiator cap. He quoted me around 680 bucks for the repair. Something didnt jive with me when I went home that night and I went back the next day. I opened the radiator cap and lo and behold, coolant. I waited an hour for the guy to return after he left me standing outside. That is no exaggeration I was timing him after awhile. I finally went inside and asked for my keys and took my car down the road to Car Care Advanced. They confirmed my suspicions that the thermostat needed to be changed and that would cost me about 180. Stay away from Tires Plus!