AT&T

I usually go to this location because they have more employees and better service than the mall. Aaron was super helpful today in helping my dad get a new iPhone. We also purchased two iPads from him. He even remembered me from a previously visit I made at the store. Overall, my favorite AT&T location.

This is without a doubt, THE WORST PLACE to buy a cellular phone. I brought in an iPhone 4S and the employee confirmed to me that it was unlocked… then sold me airtime on a monthly plan. Only problem is that it didn’t work, there was some problem with the phone and the airtime didn’t go through. I said «Ok, no big deal. Just refund my money.» The choad manager there REFUSED TO GIVE ME A REFUND despite the fact that I paid money and got zero in return. What kind of place tells you that something works and charges you, then won’t refund you only minutes later when it doesn’t work?!?
Instead, he pawned off they’re crummiest ATT smartphone on me. Why in the world would I want that piece of junk when I have an iPhone? No refund, sarcastic apology — This place is a SCAM and a RIPOFF. YOU HAVE BEEN WARNED!

Best selection of phones on site in the area for AT&T customers. Lots of stuff on display so you can get a feel for if you will actually like the product before purchasing. It’s a stand-​alone store in a semi-​convenient location near the Deptford Mall. Ample parking.
Good Chinese & DD in the same strip plus a Target across the way makes this location great for multi-​taskers. We’re always able to resolve any phone problems here on first try, unlike other locations.

The search continues on finding that next cell phone provider. AT&T you are next in line to try to win me over. I visited this location a few weeks ago, seeing I was in the area to find out what made AT&T stand out from the rest.
I used to have then «Cingular Wireless «so I kinda have an idea what AT&T were about. I was greeted by a sales rep named Rick, who was there for a training seminar.
He has a store in Atlantic City, but a majority of the managers had met up in this location. Rick wasn’t as pushy, he didn’t force you into getting a plan that didn’t suit your needs. I personally appreciate that, who wants to be rushed into something that may end up costing you a fortune with not getting what you actually need. As far as carriers I am still on the bubble about it, still weighing out my options. He completely understood where I was coming from.
Rick also introduced me to the store’s assistant manager named Patrick. Another good guy, who isn’t into the buy buy buy method. Yes these places rely on commission, this is how they get paid. The one who has the better numbers basically gets a better pay check. These 2 gentlemen were not about that, if they can’t provide you with what you are looking for they will not hassle you. Both broke down what the payments would be, down to the surcharge.
Still undecided, not because of AT&T or Verizon, but when I finally do decide it will most likely be these guys. A great store, with a great crew behind the counters.

I’ve been with AT&T dating back to before the merger with Cingular. I was actually a Cingular customer. Anyway, the service and advice that I receive in this store is how every cellular store should be run. Informative, no pressure to buy a product or upgrade your services. If anything, they’ll review your bill and suggest what plan might be good for your account and saving you money on your monthly bill. Recently, we were reviewing our bill and was looking at options to reduce it. We don’t have a shared data plan since I figured that my kids use a lot of data… Well, it shocked the customer service woman that was trying to condense the bill for us that the person who used the most data in the house was me… lol. I’m ashamed to say how much was used last month, so I’ll leave that detail out. Luckily these details were reviewed by the young lady instead of suggesting and switching the service with us. My wife and I phones still have the grandfathered unlimited data service which is no longer available. Give it up, and it could be costly and you will never get it back. Thankfully the young lady did a great job of checking to see of changing plans would be good for us…
The service and products have kept and will keep us customers.

I have dealt with cell phone sales people in other stores where they are either overbearing or totally useless. Here they are helpful, friendly, and sell you exactly what you want.
I have upgraded my phone twice here, and both times it was painless and even enjoyable if you can believe that.
They even have a bin where you can recycle your old phone once you have completed the upgrade process.
I will return again.

I don’t know about everyone else but I generally go to the cell phone store expecting some over bearing sales person to immediately jump up my butt trying to sell me some stupid crap I don’t need. This however was not the case this time.
I had lost my phone on Friday night after a few cocktails in Philly. after calling AT&T to deal with all the lost and stolen reports they let me know I was eligible for an upgrade. So of to the store I went.
To make a long story short Krista helped me and she was pretty freakin awesome! She gave me the facts and was so happy about her IPhone that I got one! And I love it.
Thanks Krista you made a usually miserable experience actually kind of fun