Earlier birthday parties are always best choice to avoid the crowd. I am actually only giving two stars for the sole fact alone that NOONE was present at the check-in and check-out booth when it came time for us to leave so any child could’ve walked out the front door and no one would’ve had any idea. Otherwise, this place is good. Friendly staff and usually always clean. I have found when busy, games usually are broken or take tokens and kids are left with no tickets.
Lauren J.
Classificação do local: 3 Springfield, VA
Came here for my niece’s birthday party. I jave a gluten alergys so ordered a gluten free pizza and when I got it 20 minutes later it was cold as in parts of it were still frozen.
Michelle B.
Classificação do local: 4 Silver Spring, MD
Took my nephew for his birthday for a walk in party. The customer service from the staff was wonderful. I feel like they went above and beyond. I was never a fan of Chuck E Cheese in the past, but I am now a believer. My nephew had a ball for his birthday and that is what it is all about. 4.4 Stars!
Eric T.
Classificação do local: 4 Federal Triangle, Washington, DC
One of the few inexpensive options for kids. Games are still one token. Food is mediocre but edible. Games are sometimes out of order more than they should be. Recommended
Ellen K.
Classificação do local: 5 Springfield, VA
Friendly and attentive staff! Kids love coming here for the open space and plenty of games to play!
Rob G.
Classificação do local: 5 Woodbridge, VA
Bravo complete turn around. Great manager and staff. Will definitely be back.
Kara N.
Classificação do local: 4 Washington, DC
It’s Chuck E. Cheese, and if you’re reading this review, you know what that’s about. We come here every other month or so, as a treat for my preschooler. The manager is wonderful-he welcomed us in, and made sure we knew that certain games were being«maintained» but would be available soon. When another patron took my son’s cup of tokens and tickets, the manager did not hesitate to give us new tokens, which really saved the day for my child. THANKYOU!!! They offer a gluten free pizza,(which is edible and inexpensive, so it’s probably on par with the regular Chuck E. Cheese food) which is cooked in it’s own sealed bag, and used to be served with a specially designated«gluten free» pizza cutter, although last time we had to saw through the pizza with a plastic knife, so that was disappointing for my son who was really expecting the special pizza cutter. We have only come here early on a weekday, so I expect it gets pretty crowded after school and on weekends. Oh, and they changed their hours-they now open at 11am instead of 10am. Overall, it’s a decent option for a cold day.
Sara J.
Classificação do local: 1 Long Island City, NY
I am giving this location only one star because the employees are extremely lax about the health of their patrons. I went there yesterday and ate off of the salad bar, which is normally pretty good in most CECs, but I later became very ill, so much so that I could not eat anything at all or hold anything down. While we were there, my brother in law mentioned that they had just sprayed some chemicals around the salad bar but made no effort to avoid contaminating the food. As a former employee of CEC, I shrugged it off and continued to eat. But MAN do I regret it now. I am deathly ill and can’t even so much as drink water without vomiting. And it’s not just that end that is affected, unfortunately. Word of advice-don’t eat off of the salad bar at this location. Illness and wellbeing are of no concerns to the employees. They spray chemicals freely around the exposed food here. Thank goodness my 2 year old niece didn’t want salad that day, she may have ended up in the hospital due to poor maintenance and carelessness of those employed at this location.
Efrain P.
Classificação do local: 4 Woodbridge, VA
Had my son’s birthday here two weeks ago. Everything went as planned and the attendant/employee was very helpful. The manager on duty was also available and came out to talk to us. The rest… the kids always like the games and pizza.
Adam M.
Classificação do local: 3 Woodbridge, VA
I’ve been here with my daughter a few times and is overall a good experience but with some caveats. The food is well priced but not something I ever want to experience again. If you’re looking for quick cheap fare it’s fine. The games are priced well so for 10 bucks your kid can have the run of the place. The security is nice some parents are annoyed by having someone at the entrance checking on them but I love the fact they have a system in place to keep strangers from walking off with kids. Other than the food, which is to be expected, my gripe is the out of service games. Each trip here there are a decent handful of games not working. They are usually marked as such which mitigates the issue somewhat but we always seem to stumble on a game or two that hasn’t been marked yet and eats our tokens.
Lisa G.
Classificação do local: 4 Joint Base Andrews Naval Air Facility, MD
The staff was very friendly! I also really enjoyed their salad bar. The pizza was okay, and I still feel the pizza is a little overpriced for the mediocre taste. Other than that will visit this place again soon! My kids had a great time.
Donna F.
Classificação do local: 5 Alexandria, VA
Loved how this place watched after my child. My mother took my daughter and had their hands stamped on the way in. For some reason, my mothers stamp wore out while in the restaurant and did not show up under the lighting when she was trying to leave. The person checking the stamps would not let them leave and I think called the manager over. My mother was able to prove her relationship with my daughter and then they were able to leave. Both my mother and I are grateful this control was in place to prevent people walking out with kids that do not belong to them.
Miyuki L.
Classificação do local: 4 Gaithersburg, MD
This Chuck E Cheese wowed me. I went for a birthday on a Saturday afternoon and it was busy in there but not overwhelming so. My kid may have had to wait for one person max before she got to have her turn on a ride or game. The rides were working and printers were kept filled. It was well kept and the employees were great. Good attitudes. the one person who wasn’t that great worked the front door but maybe she was overwhelmed. They ran the birthday area well and kept the kids entertained. Chuckie visited for a long time and was interactive with kids. I only had a soda, but my daughter seem to enjoy the pizza…
Dennis M.
Classificação do local: 4 Lorton, VA
Staff is extremly friendly which is great. Food is edible and similar to McDonald’s standards. The singing robots are so outdated its creepy. They open their mouths to talk without it being their turn or they keep going when one word is said like a bad marial arts film.. They blink one eye at a time which presents in canial nerve damage. Very clean and everything is one tolken. Great, fun, safe place.
Sarah W.
Classificação do local: 5 Dale City, VA
Great staff! The management here obviously cares about the experience of their customers and it shows! The food is what you would expect, designed for the palates of kids. The extras offered for those of us who are celebrating a child’s birthday informally are convenient and very special to the children. I can’t remember the last time a game ate a token here(maybe never?) and the restrooms are always clean. We usually go during weekdays, early, so I don’t know what it feels like when busy. Overall, my latest experience(today) was well worthy of 5 stars.
Sara L.
Classificação do local: 5 Lorton, VA
This location is very nice and I’ve always had good experiences here. I would choose this one over any other. The staff is great and the games and food are up to my standards(which are high). All in all bring your kids here if you want to come to a decent Chuck E. Cheese’s for some fun.
Vanessa Rae A.
Classificação do local: 5 Staten Island, NY
I normally do not like chuck E. Cheese’s but this was a very nice one– its very large inside plenty of space to watch the children– the pizza was good– the salad bar is nice too!
Brooklyn B.
Classificação do local: 1 Woodbridge, VA
Frozen hot wings… really?
Craig C.
Classificação do local: 5 Englewood, CO
Chuck E. Cheese’s is what it is. If you go there you should know what you are getting into. There are kids, pizza and videogames. This location did a good job. They had plenty of staff, good security to prevent kidnapping, and fast delivery of food. Also they handled a party well. They have good value … every game is one token. If they need to improve they should get more people checking for problems with machines and walking around just making sure everyone is having a good time.
Jamie K.
Classificação do local: 3 Lake Dallas, TX
I am not a big fan of Chuck E Cheese in any city. I have been to several locations across the US and this is one of the better ones. Obviously Saturdays are a nightmare, but we went on a Tuesday afternoon during the summer and it wasn’t very packed. It doesn’t compare to Incredible Pizza in San Antonio or Pistol Pete’s in Albuquerque… but it’s a million times better than the Chuck E. Cheese locations in South San Francisco. I don’t wish that hell on anyone.