Same Day Appliance Repair

The repair man Nelson showed up within an hour which was good but his service was questionable. He pulled the fridge out and within 30 seconds said, «sealed system issue get a new fridge». $ 120 dollars please and that was it.
The second repair man from Eddie’s Appliances actually took the time and realized it was a small gas leak. He filled the tank giving the fridge maybe up to a year more of life. He charged the same amount but at least he put in a little more effort than Same Day Service repair man Nelson who just wanted to end his day. Hope this helps others when considering this company.

I found this company by doing a web search and was a little hesitant but saw the good Unilocal reviews and decided to try them. I called to schedule an appointment for a burner problem on my Wolf range, expecting an expensive fix on an expensive appliance. The woman who answered gave me a trouble shooting tip immediately and it worked! She could have just sent someone out like Yale wanted to do but she saved me a service fee! I will be calling them for my next service issue, especially if this is the type of company they are. Thank you!

We called Same Day this morning when the other company we called did not show up yesterday and didn’t even call. They said they would have someone over soon with a call 20 minutes before arriving. The repairman, Alex, was very polite, clearly knowledgeable, and quoted an upfront price that seemed pretty fair. Since the dryer was pretty old, he suggested replacing the belt and bearings for less than it would have cost me to buy the parts myself. He also inspected all our other appliances and said they all were in great shape. Clearly did not try to generate more business.
I highly recommend them to anyone. They are «as good as it gets».

I don’t know what I would have done without Same Day Appliance Repair. The technician arrived within an hour from my 8 AM telephone call — to marblehead (never first on any well-​traveled routes) no less. The quick fix of my balky GE refrigerator saved all of my food, including lots of homemade baby food. No other companies I called could guarantee same day (yet alone same hour) service. The prices were fair and the dispatch professional and informative. Great experience for an otherwise lousy situation.

I read a review on an lg washer/​dryer combo that wasn’t drying clothes, which was exactly what mine was doing. I called Same Day Repair & they came that same day. They serviced the washer/​dryer, cleaning out the lint. Problem solved! Ben was professional, fast, & knew his stuff. I’d recommend them any day. Their work is guaranteed for 90 days. Well worth the price!

I have an LG washer-​dryer combo that I’m in a passionate love/​hate relationship with. I love that it’s compact, efficient, and I can start a cycle and walk away… and return a week later to find dry clothes, with no mildew. I love that it doesn’t need a vent line, and plumbs in just like a dishwasher (two in, one out).
However, when it fails, it fails catastrophically. And LG customer service, though they mean well, isn’t terribly helpful. So when I called their recommended repair service and found out that they only made house calls, there was a minimum $ 60 visit fee, and the operator wasn’t even able to tell me what the ballpark cost for an average repair was, I got understandably gunshy.
After shopping around and making a few calls, I decided to give Same Day a try. They also have a service visit fee ($ 80?), which they waive if they do work, but the operator at least knew what a routine visit cost and they didn’t try to plate my card over the phone or give me a lot of crap about it.
When the guy arrived (on time– he was in his window and had given me a 30-​minute advance courtesy call), he was pleasant, intelligent, and efficient. After fifteen minutes of poking and prodding, he had isolated the problem, and told me how much it would cost to fix it. The parts were in the back of his truck, and he was done in another twenty. After that, he ran my credit card, gave me a receipt, and then took the time to answer a bunch of questions that I had about the model and how to best keep it running. Now I’ve got a 5-​year warranty on the parts, and 30-​day on the labor… and my washing machine is running again!
The other place might have given the same level of repair service… but I don’t care. These guys were friendly, reasonable, and prompt. That’s a thumbs-​up from me.