Classificação do local: 5 Pasadena, Los Angeles, CA
Fantastic service every time I have been here. Brett(not sure if he is the manager, but he is the guy behind the desk) is super friendly, well-spoken, and is always trying to give you the best deal possible. It’s a nice change of pace compared to the often grumpy and condescending people you find at places like this. Today’s service prompted me to write this review. My 4 month old battery was fried due to my car’s failing alternator(1990BMW). It was my own(or at least my car’s) fault that the battery died, and yet they replaced it with a brand new battery for free. Additionally, installation was free, and they checked other things like my alternator for free. It would have been perfectly understandable for me to have to pay for the new battery. They really went above and beyond. I will say the batteries here are a few bucks more than what you might find elsewhere, but these are the best batteries, and between the quality of the batteries and the service, it’s easily worth it.