Winter Park Mountain Lodge

This place is just tired. Good people are at the desk just the rooms are worn down. Great shuttle. Every 20 mins and it goes from the hotel to the main WP chairs direct. They have a heated closed garage for $ 15 per day if that’s important. Limited spots but better than a 15 degree car. Pool area has a very strong chlorine smell but it is an indoor pool. It seems clean. Heat unit in room was powerful. Only rabbit for 5 – 10 mins each morn.
Didn’t take off socks or my flip flops while on the carpet. Had to ask for a few things that weren’t in the room like soap. Hot tubs were not so clean. Breakfast buffet was a bit pricey for what it was but it was good still. Bed was too soft
For a place to sleep and you don’t have to hassle with parking, it’s great. Want more things and a nicer place you can either stay at the many places in the cities of Fraser and Grandby and try to find parking to ski or deal with the tired place and be crazy close. We were on the slopes with no hassle.

Location and price are great. Daily shuttle to and from the mountain a plus! Staff are friendly, but unable to compensate for the drawbacks of the place. We had the sense that the operation is going through a transition and has not ironed out the problems. The ski shop in the lobby is terrific and convenient. BUT… the rooms are very tired. The beds are old and very soft. Room service seems to be partial; after three days, our in room coffee pot was not cleaned from the first day’s pot and the coffee and creamer were not replenished. Soap, toilet paper were also not replenished, the trash was not emptied one day, and a stack of dirty towels was left in the closet. The quality of the food is mediocre. There is no a la carte option for breakfast, and the buffet is overpriced for the variety offered (i.e., no yogurt, no hot cereal, no whole grains anything…). Exercise room, which seems to be an afterthought, is tiny, with outdated equipment. But the hot tubs were a nice touch and there are two of them. Also on a positive note, the free hot chocolate, coffee and lemon water were much appreciated. And, the overall ambience of the public spaces is homey. In sum: a mixed bag, but with proper care of the facilities and the staff, this place could be a home run.

Had the rate been about a third what I paid I would not have been so dissatisfied. I’m all about a «get what you pay for» experience, especially just for a night to be close to the slopes in the morning. Instead I paid $ 175 for a tiny room where I could hear everything around me. My husband and I got virtually no sleep due to the tv in the next room, and people walking up and down the halls at all hours of the night, of which I could hear every single step and every single word. We were in the original lodge building, so perhaps the other buildings are better. Like I said, charge way less and maybe offer complimentary breakfast instead of $ 14 a head and I’d be all in. You are not a luxury hotel, so your prices should match it. When booking this hotel just know you are not getting what you pay for if you pay more than $ 100.

An value hotel right next to Winter Park ski resort. Not the fanciest hotel, and the rooms are average, but you can usually get a good price and they have a «brewery». The restaurant is so so and there is no outdoor hot tub, but the hotel is usually reasonably priced.

The rooms were very small and cramped. Everything was outdated and the staff wasn’t friendly. The room did not have a refrigerator! I wouldn’t recommend this hotel to anyone nor visit again. It set a bad mood for our weekend out in winter park.

I’ll start first by saying that you get what you pay for. I was in town for a wedding and wanted a cheap place to sleep for a few nights.
The employees here are extremely friendly, but the actual place is completely outdated and run down. The pool area feels like you’re walking into an old undeveloped basement, and the walls were paper thin. The thudding from the room above us was insane in the morning, and I could hear every single time somebody moved in their bed above me.
The room had an odd layout. Likely because I was at the far end of the hall in the «700 level» but nonetheless it was clean and comfortable for less than $ 100/​night.
I was also disappointed because their website said they’re open daily for breakfast yet when I walked downstairs it was closed. The brewery menu looked pretty delicious.

You might get a good «deal» just dont expect too much! 2.5 stars.
1^st off the place is pretty rundown. Older ripped carpet, dated drapes, nicks, dents, tears, scuffed walls etc. Many rooms still have those old bulky heavy tube like 25″” tv’s. Has a great location and views of mountain from certain rooms.
2^nd off place way understaffed. Only 1 girl running entire resort the night we were there! Coluldnt even leave desk for clean sheets for us, had to switch rooms! 1^st room was still unserviced from previous guests. Felt sorry for girl she probably deals with alot of this kind of stuff, but was generally nice and caring– not her fault.
We have stayed in many Colorado mountain lodges resorts hotels and this is in the bottom half although can get a decent deal as far as mountain lodging goes and it is pet friendly. just wont drop hundreds of dollars nightly for this place once the snow falls.
P.S…food & beer is decent but can do better in town if you dont mind the short drive

The staff is friendly. That is the highlight. The mattress was lumpy and very uncomfortable and the window screens were torn. It was ok for a weekend stay. I would not choose those hotel in future unless it was the only place left to book.

This is absolutely the hands down worst hotel I have ever stayed at. We payed $ 240 for ONE night for a room that had no fridge, no AC, and not even a fan. We were greeted at the door by a very rude, impolite girl that had no customer service skills. I am so upset about this stay, it’s pretty much ruined my weekend get away with my boyfriend. There is no continental breakfast, and the pictures shown for the price are NOT what you get! I definitely DO NOT recommend this place for Anyone!!! I wouldn’t even give this place a single star, unfortunately Unilocal doesn’t allow that option.

About all you get here is a place to stay close to winter park resort. I read the bad reviews and thought no way could it be that close, look decent and be that bad. It felt 3^rd world to me. Common areas like the pool and spa areas were badly in need of upkeep. Staff were not rude but not friendly either. Carpet was coming up in the room. Breakfast was 15 per person and about the same thing as you’d get free at 99% of US hotels. Bar played really loud heavy metal music which I just thought was odd. The lounge area beside the restaurant led to several «meeting» rooms that instead housed hotel inventory such as toilets, couches, old chairs, ets… just plain weird. My 2 cents… take the time to look for something else.

Couple of things went into the poor review. First, I booked online through expedia the pictures of the hotel are NOT the same as what we were put in… Ill be posting pictures later. The pics online are clean white, bright, new… no mention of how outdated and maintained the property is.
Second…I paid an additional expense for a mountain view which was charged. Im currently looking at a building 10 feet from my window with NO mountain view.(ill post those pics as well… just concrete.
We came to have a fun getaway weekend and get married in Colorado. This dingy room is not what we had in mind based on pictures. It seems to be a basic bait and switch thing going on here.
I brought my itinerary with upgrade charges to front desk attention and they said they had no knowledge on mountain view request. which i presented them in writing and showed the charge. i then asked if they did not honor what i was charged and was told no. All Mountain view rooms were booked already. Not really much more of an explanation than that.
I would say skip this hotel. the price isnt worth the let down.
WIFI…NO
The SKIING HAS BEEN GREAT!!! Hence the 1 star I feel obliged to give.
****UPDATE: Ive upgraded to 2 stars as the manager has agreed to move us to a room as pictured online. It took a call from Expedia but the Manager has tried to make it right which is appreciated.

There were 2 sides to my stay here but in general I was not overly impressed by this facility. I was placed in a room in the renovation wing because they «overbooked» the hotel. They proceeded to work on renovations until 11pm that night while my wife, toddler and I tried to sleep… I finally had to tell them to stop. Not to mention we found many of the renovations in the room we had were not completed and yet they still allowed us to stay in that room. Some outlets did not work, leaking sink, and no TV hookup.
The second side of the story is that once I brought my concerns to the staff they were almost immediately addressed. They were very understanding, and bought our breakfast that next morning while they got things figured out. We were moved into a suite with a mountain view, given a discount for both nights that we stayed and they waived the pet fee for our puppy we brought along. Overall recovery was good considering.
The last note I will make is that this hotel is very outdated and not very well maintained. When you start looking at the details you can really tell this hotel has not been updated since it was built. The upkeep in some areas is good but in others it is awful. I would not use the pool again as it was not clean when we went, the breakfast was complimentary for us but usually is $ 13.99/ea adult. I would not have paid $ 2.50 for the sausage links and scrambled eggs they provided. If these things do not bother you than this location is lightly less than some of the others in town. You get what you pay for in resort towns. Best of luck.

You can’t beat the price, place for the value. What are you looking for at $ 200/​night? Clean room, pool, hot tubs which the maintenance man was nice enough to let us stay after closing because dinner ran late. A brewery and restaurant in the lodge. Bar with jukebox, pool table, fireplace and dancing.
The shuttle comes every 20 minutes for pick up to drop off right at the ticket booth on the base of the slope.
Continental breakfast was unimpressive. For the price, I would have liked to have seen a little more variety. Maybe just more breakfast items in general.
Overall a great stay with all the amenities for a great price.
Thanks for the hospitality, Sincerely, CH

A great time on the runs. The facilities were nicely maintained. The weather had not cooperated well for the first few days and was very warm to ski. Then a bit of fresh powder made things nice. The shops and food was good and not as expensive as I had expected.
Overall, we had a good time even though it was the off season.

This was one of the worst trips I’ve ever had and I travel a lot for business. This hotel is in a desperate need of a renovation:
–Beds & pillows are terrible! Didn’t sleep much.
— Service was non-​existent and really understaffed
— continental breakfast was a joke! Coffee and fruit next to the check in desk.
— rooms need updating: old tv, carpets were nasty and I didn’t take my shoes off, paper thin walls, and poor showers.
They surprisingly had good food if you can deal with the poor service. There was a shuttle bus to the resort which was convenient.
Never again!

Had a great experience here this past weekend (oct 4)! Used a travelzoo voucher and from check in to check out everything went smoothly. Front desk employee was great.
Location is great! Right across from ski village and close to main shops and restaurants in town. Rooms are average, nothing extravagant but if you’re just there to sleep and be outdoors it is perfect.
Service provided by Andrew in bar was awesome. The restaurant has it’s own brewery so it was a great venue. They were a little understaffed so took a bit to get beer but Andrew was working like a mad man but the service made up for that.
Breakfast in morning was great as well and again nothing extravagant but the perfect amount of food to get the day started. Bagels, muffins, yogurt and of course coffee.
Great experience. I would highly recommend for an outdoor vacation where the physical room isn’t a priority.

I would like to give this hotel a good rating overall, however I am forced to give a poor rating due to the incredibly rude and immature service we experienced from the front desk, particularly from a young woman named Hannah. This was during our stay over the Aug. 30, 2014 weekend.
The confirmation email my husband and I received from Winter Park Mountain Lodge indicated a check-​out time of 11:00 a.m. We planned our departure morning around this. The morning of our check-​out, my husband called the front desk to confirm, and was told very rudely that we had to be out by 10:00. We went to the front desk to show Hannah our email confirmation, and were spoken to as if we were naughty children. Hannah then offered to have us removed by police if we didn’t vacate the room in time. Really awful treatment for a request that was not at all unreasonable. This person should not be working in any customer-​facing role. I have never been treated with such disrespect by a hotel staff member in my life, and all over something that the hotel itself promised us in their own confirmation letter.
Despite the unfortunate front desk service, this hotel is older but very convenient, with good sized rooms, two hot tubs, a swimming pool, and a nice continental or hot breakfast.

The rooms have seen better days. The location is hard to beat. However, the staff is one in a million. The bar/​restaurant staff are some of the friendliest mountain folk I have come across. Dominic in the bar is amazing as is everyone else. I would come back just for the service.

We bought a deal from Denver Daily Deals and booked the room for $ 69. The description on Denver Daily Deals made the place sound luxurious. Upon arriving we quickly saw just the opposite as the hotel was old and outdated. Upon entering our room the experience worsened. The carpet was old and dirty with several tares. The bathroom was outdated with nasty tiles in the shower that were pulling away from the wall. The tv was an old tube television. Our room was on the first floor and had a lovely view of the trash compactor. The continental breakfast was very generic. For a hotel that is right across from the ski resort one would think the hotel would be kept up to be one of the best in the area. The hotel has the location, now management needs to take some pride. The one positive of the hotel was the nice staff.

Go for the beer, stay for the app’s, Fried portabella’s were wonderful. Steaks were just as good. Bartender nick was one of the friendliest and nicest i have experienced in a long time