The assistant manager is a rude arrogant… and the customer service over all is lacking. It takes a long time to get a prescription filled because they have one person covering both the drive through and the counter on most days. The pharmacists are also not native English speakers and it is difficult to communicate with them on vital information related to drug interactions, etc. and they are also very rude and short when you ask questions. They make you feel like you are wasting their time, by asking questions. The employees try to push the Walgreens reward card hard on everyone and even though I politely tell them I am not interested I am grilled with a follow up of «are you sure?» and then a spiel to try and get me to join their club and hand in my personal info. I actually got into an argument with one who told me that my phone number was required to checkout??? I don’t think so. The prices are insanely expensive on most items, though they have a few select bargains to bait people into the store, not cheap enough to warrant me returning. I moved all of my prescriptions to another pharmacy and don’t plan on stepping inside a Walgreens again if I can help it.
Bill B.
Classificação do local: 1 Bonita Springs, FL
Is it just me or does the Pharmacist here treat you like you are a low life? Somehow they have my script on autofill otherwise I wouldn’t have come back. Although truthfully you would think he would get to know you or provide a professional demeanor at some point. I honestly I cannot believe anyone would employ this man. He has no social skills and asks questions he should be able to answer himself. Apparently it is not just me. I see him help others not making eye contact or giving them any respectful attention. If he can’t be helpful or personable you should only allow the techs to interact with customers if you want to grow your business.
Shane R.
Classificação do local: 5 Haines City, FL
Stopped in last night to get some cold/flu medicine. Picked up the Walgreens DayQuil/NyQuil combo pack on sale for $ 10.99. Easy to read and understand the sales tag on the shelf. Got to the register and picked up a pack of gum and a can of mints. Used my Walgreens balance reward card that is on my Key Ring app on my iPhone(so handy). Medicine rang up $ 11.99, I said that I was pretty sure it was 10.99 the cashier said no problem I will change that for you. Cashier was pleasant with a greeting when I entered and pleasant upon exiting with a «sir, I hope you feel better.»