Dollar Fifty Cleaners

An update. Still nothing. The manager is conveniently never there, will not return calls, nothing. My slacks are lost and this is an awful way to do business. Do not use them.

As long as they don’t lose your clothes, this place’s work is fine – certainly considering the low price. But when they lose something, the service is remarkably terrible.
They got a pair of my work pants mixed up with someone’s mom jeans and when I returned the mom jeans, they assured me they would reach out to the person who they thought the jeans belonged to and hopefully quickly find my pants. I went back no less than 5 times to check on whether they’d found them and to look through their unclaimed items, no luck any time.
Every time I asked to speak to the owner, the response was something to the effect of «the owner does not allow us to give a phone number for him» or «he’s out of town and won’t be back until next week.» I would ask to leave a message for him when I called and he never once called me back.
When I asked for some monetary compensation, that was a nonstarter. They have a sign that says they will pay no more than $ 50 for a lost item; my pants were worth more than $ 50, but I would have been fine with $ 50. Heck – I would have been fine with ANY compensation. Rather, they kept offering only store credit. Believe it or not, I’m not inclined to bring back more clothes here after you’ve just lost a pair of my pants and the owner won’t give me the time of day or apparently authorize his staff to do anything to rectify the situation.
Pay more and go somewhere else.

Not recommended. They were unable to get the spot out of my fiancé’s suit. I assumed it was the spot, not the cleaner. Next they were unable to remove the spot from my dress. I took it to another cleaner and they removed it. Also when I was picking up my dress another woman was in the shop complaining that they got ink on her garments. Today I was going to wear a different dress that I picked up from the cleaner last week. I took it out of the plastic bag and discovered the belt that goes with the dress is missing. I will contact them tomorrow to see if they can locate it (and will update my review if so). Not feeling hopeful though. Saving a few dollars on cleaning is so not worth it when garments returned unclean, missing pieces, or ruined. Go elsewhere.

Hated it
Awful service. They staple the tags to your clothing. They care nothing about customer service. They lost a pair of pants from my $ 600 suite and then they replied that they didn’t care if we left they would not make any efforts to compensate for their mistake or even apologize. They were very rude to my wife. We have given them about $ 1000 in a span of a year. I was patient with them that long, but losing the pants and then blaming it on my wife draws the line. Its all i could do not to walk in there and pull that manager outside. He will get his and so will this business for not dealing justly with people. They are awful! Customer BEWARE!!!