Bella’s Skin Care & Day Spa

I like the location and feel of this spa. It’s small and all of the staff are polite, friendly and respectful. I have had a great massage, pedicure and waxes here, my facial was just okay.
I would love to give Bella’s a better rating but my biggest complaint is I have been overcharged on multiple occasions. Once I got a wax that was supposed to cost $ 15 I was charged $ 20. I paid it even though it seemed higher than I thought, when I went home I confirmed the price online and I was right and should have been charged $ 15. When I got a facial here the aesthetician of course was trying to up-​sell my treatment. She confirmed the base price of the facial with me and then told me all of the additional treatments she recommended but never mentioned there would be an additional cost. The treatment ended up much more expensive than I expected and if I had know about the increased price I wouldn’t have agreed. These two negative experiences with pricing have been a turn off even though I do like the day spa.

Love this spa. The staff is very kind and professional, the spa is quite clean, and the service is fantastic. I go for eyebrow waxing and mani/​pedis and have never been disappointed. The ladies do a great job and I would definitely recommend the salon.

Bella and her ladies are amazing. The salon is always spotless and there are lots of smiles here. Yelena’s facials will transform your skin. She is fabulous. Lianna’s the best masseuse I’ve ever experienced! Plan ahead though, she’s hard to get in to. I love coming to the peaceful place. It is an oasis!

I’ve been seeing Bella for facials for ummmm 12 or 14 years — she’s incredibly thorough and actually pays attention to what my skin needs — and she’s effing hilarious — she tells me when I look terrible, and a few years ago when we were talking abt what we were reading, she mentioned she was into a biography on Joseph Stalin, noting «what a mother effer». You just cannot get better than that — clean skin and a lil Russian history.
For nails, the salon is lovely and clean — a great selection of Essie polishes and the spa chairs are solid — the vibe is always a little intimidating to me as it’s definitely a housewife clique, of which I’m abt 10 years too young, and my momsie shuns — which makes for some hilarious evesdropping/​rock watching.
Facials are $ 75 – 100, pedicures are $ 32 I think? Takes CCs but have to tip in cash.

Never use this salon. EVER.
We scheduled an appt to get manicure and pedicures for my wedding. There were three of us and I arrived 15 mins late due to construction in the area. I called before the strt of my appt to let the salon know. When I arrived they brought us back and Immediately began complaining about being late. The owner continued to complain that we missed part of our appt and that other customers might want to come. There was NOT a single person in the salon. We got up to leave since they would stop complaining and raising their voices. My moh took the owner aside to tell her to stop and the owners husband followed us out f the salon swearing at us and telling us to leave.
I have never had a business treat their customers like this and I would stay as far away from this place as possible. There were other salons in the area that were nice and had better service.

i highly recommend! exceptional service, great pricing!

Had a lovely pedicure with Susan this afternoon on just 15 minutes notice. The place is located in a cute little shopping district of Winnetka… bookshops, toy shops, boutique pet stores, free street parking. The shop was clean and smelled nice. There were gourmet cookies and plentiful «guilty pleasure» magazines to choose from. The receptionist was very sweet and actually helped me into my wrap when I left. Susan brought me green tea in a pretty little china cup, and did a meticulous job on my toes. The foot massage was heavenly. Susan did mention that she also does eyebrow waxing, but it wasn’t pushy at all. A treat… will be back when I can afford another $ 40 pedi.

I wish that I had an experience closer to Jess or Yin, but I was sorely disappointed with my Pretty in Pink $ 31 beauty service and can relate to Nancy X. From an outside glance, I almost missed Bella’s. It’s clean and a bit of a hole in the wall. At least, parking is free and easy to find.
My esthetician was very polite and friendly. However, I wasn’t satisfied with the job that she did. It felt half-​completed and I had to schedule another appointment with my regular esthetician just to clean up what she started. So, even though Bella’s cost me $ 31, I still had to pay additional to finish the job that they started.
Maybe I’ll be back for another service, but definitely not for my regular waxing appointment.

My experience with Bella’s is a lot closer to Yin’s than to Nancy’s. I admit I haven’t been there for a couple of years — but back when my Mom lived in WInnetka — we both use to be regulars. In fact, in preparation for my wedding I put myself completely in Bella’s capable hands.
By Winnetka standards, it really is a (clean) hole-​in-​the-​wall (a no frills kind of place) and in my experience, I never really felt any pressure to buy anything…
I think Bella is from Russia and the staff is mostly Eastern European — but I never had any communication problems. My experiences here have always been good.

Came here for a Pretty in Pink deal ($ 31 one-​hour facials in October), and they push a $ 20 peeling mask to everyone and claim it will help with your skintype even though I’m dry, and my sister has minor breakouts. They also pushed products on us as well. Between the two of us, we bought $ 200+ in 6 bottles and tubs of cleansers and moisturizers. Bella was very sweet, though, and very professional. She really explains to you what types of products to use and how to use them, and them rang them up along with your $ 51 facial. :P All the ladies who work here are Russian (may be family owned) and chatty. However, I like my nail technicians and facialists to be the opposite. The rooms are cozy and relaxing. There are four nail stations here too. Convenient free parking along Elm St. I don’t think I’ll be coming back, though, my skin is worse than before.