SpringHill Suites Hartford Airport/Windsor Locks

Granted the hotel is by Bradley Airport– no views, but generally nice (in a HOJO blue and orange way) and it has gotten good reviews– clean and efficient. Problems– online pricing $ 119, decided to check in without using
or Kayak etc. because I have been told that you can get a better price in person or booking directly by getting an ARP or AAA discount. Well, not only were they higher than the online booking and did not offer any AAA or APR discount they were nearly $ 30 more than going through booking or Kayake etc. and they said this was their best rate– so DO NOT BOOK DIRECT OR IN PERSON. You will not get the best price nor will you get any discount and they will smile and say it is the «best rate» (at least be honest). Also being a Marriot member means noting.
An additional note for $ 130+, my room 223, had constant WATER RUNNING/​FLUSHING SOUNDS FOR OVER A HOUR. I called the front desk they told me to hold (no worries, but having worked the front desk in a previous life, you handle the phone folks because they can’t see you are busy, but the folks standing in front of you can) so I hung up. They did not call back (I was always instructed to) and finally after an hour, with the flushing still going, I called backed because the constant flushing noise was quite loud and distracting. They said thy would come up on check– 2 hours later the flushing sound is still $ 130+ music.
So I would think twice– there are tons of ok to decent hotels around Bradley and for $ 130 this is not worth it.
POST SCRIPT have to say a nice guy fixed the flushing problem, but still the pricing is not «the best» they could do.

I was only here one night, but the staff and the quality of the hotel really impressed me. Upon walking in after an exhausting day of work, I was greeted with such friendliness and warmth by a lovely lady with a beautiful English accent. The room was immaculate and large and very quiet even given its location near the airport.
In my rush to get to the airport the following morning, I left behind my fitbit. After locating it, the staff fedexed it to me immediately and enclosed a thoughtful holiday card addressed to my young son who I mentioned in passing when checking in.
I have traveled on average 3 – 4 times per month for work for the past 2 years and I can honestly say that never have I been so completely amazed by the personal warmth and attention to detail that the folks at SpringHill Suites showed me. Thank you!

My fiancé and I stayed here this past weekend for three nights. The room was clean, spacious, and the separate bathroom and toilet was a luxury. My fiancé worked remotely from the desk set-​up in the room without a hitch. The breakfast buffet served every morning was surprisingly diverse and delicious.
The main reason for my leaving this review, however, was to remark upon the friendliness of the staff. Every single employee we encountered was smiling and helpful. Even those we just passed in the hallway stopped to say hello and wish us a good day!
If you are in need of a place to stay in the area, I would highly recommend this hotel.

Decent stay. Was not booked here originally was bumped by Marriot Windsor (which was handled abysmally but thats for another day). Staff didnt seem too enthused or experienced– had some issues at check in. The room itself was ok– was a nice set up. Although close to airport didnt hear any outside noise. Wifi gave me AOL flashbacks– very slow. Would consider staying again if in area.

Pretty damn impressive hotel. I did not start off good but got much better. The airport shuttle was prompt and polite. However, the front desk clerk. not so great. Not too friendly. She spent way too long to check one customer in approx 10 minutes as i stood there in a haze just waiting to get change to tip the van driver. I already had my key from the van driver. She get’s a C pretty damn average and unfortunately too common in the hotel industry. The room, however was beautiful. Similar to A-​Loft but a suite. 1950 – 60’s space age modern, clean lines like ot of a jetsons cartoon. Nice to have tolet and sink separate from the stand uo shower. Lighting was great. Has a frig, micro but, its hard to see or understand at first the frig has i timer inside it to set for 2 or 8 hours my eyes suck and its hard to read or understand that if you dont push one of those buttons… hello salmonilla. The breatfast look half decent i just had an apple and tea but similar to most inclusives, waffels, yogurt, fruit, oatmeat, 4 cereals, bigloew earl gre and constant comment.nice. Overall one of the nicer hotels i stay in around the country. Good job! And chick behind the night counter if there is people in line give eye contacts and a smile it will go a long way.

LOVE the set-​up. When you first enter the lobby, you wonder, «Am I staying at a miniature version of IKEA??»
The room lay-​out is fashionably different. By placing a desk parallel to the beds, it appears as if there are 2 rooms in 1. The room looks smaller, yet more attractive. The toilet is separate from the shower, but the toilet room’s sink is super tiny — avoid turning on too much water, otherwise, you’ll splash all over the place. The shower’s water flow is not eco-​friendly/​low-​flow (yay for me, boo for those pro-​save-​the-​environment peeps out there). The mirror in the shower room looks super modern and with its special included light, makes your eyes look like you’re wearing cool contacts.
Bed is firm, pillows could be more firm. AC blasts at the face of one of the beds. Closet has a convenient set of small drawers. Hair dryer lacks «Cool» option. Comfy sofas give the room a very home-​y feel. Service is great. Shuttle service is available. Continental breakfast is complimentary.

We stayed here two nights on this trip, the first and the last. Because of flight schedules and events for the weekend, it seemed best to come in late on Thursday and leave early on Monday. We arrived after midnight Thursday, but with one phone call, the hotel shuttle was at the airport hotel pick up point at the terminal in just over 5 minutes. They were great! We checked in and then ran across the parking lot to the ²⁴⁄₇ Dunkin Donuts, a bonus we had not expected. In the morning they shuttled us over to Avis to get our car for the weekend. Our room was modern, clean and just like the Springhill I had used in Denver/​Aurora last winter near the medical centers on Colfax.
On Sunday night, we turned in the rental car and called for the hotel shuttle and were picked up in about 10 – 12 minutes. Again, check in was easy, room was identical, staff was very friendly and competent. On Monday morning, they ran us over to the terminal for our departure. Though they have a stated shuttle schedule, they seemed to be flexible and were willing to take us when we wanted.
I will try to use this Marriott division as often as I can find it as the service and quality seem to be a very good value.

Fantastic. The staff was wonderful. When we inquired about a good place for dinner they gave great recommendations and printed out menus for each place. The room was great. We rented a suite. I loved the seperated bathrooms, it made the morning so much easier (we have 2 kids). For a continental breakfast it was really good. The only down side was the pool, it was tiny. It felt crowded with 10 people in it — one of my children and my fiancée didn’t go swimming because there wasnt enough room, also the deepest it got was 3.5 feet so it’s really not a pool for adults to enjoy.

This hotel is nice and clean. Scott at the front desk is pleasant and helpful. Quite a gem of an employee.
Ok…let’s start with breakfast. Yogurt, oatmeal, sausage, eggs, cereal, muffins and bagels. They only have waffles on the weekends (sad face). They have coffee avail all day and orange & apple juice in the am.
The computer area is good, a bit in the open if you want privacy… so if you have important business, bring your laptop. I was able to use the printer and Scott helped me with a super important deadline by faxing a crazy important document.
The shuttle runs all the time in ½ hour intervals. We were flying in for a wedding and all arrived/​departed at different times… so this was very helpful.
The room had a microwave oven and a mini fridge. The beds had feather pillows and a down comforter. There were paul mitchell products-​shampoo and conditioner.
We were able to request extra pillows, towels, floor preference when we booked the room.
Everything was almost perfect. Almost. The fifth star is held up by the cleaning staff. The did a good job cleaning. However, our room was located next to the linen closet. We pretty much heard them everyday. They were so careless with the cart they banged it against the wall and laughing and chatting so much it woke us up at 7:45 in the morning on the ONE day we could sleep in. In frustration my pajama’d sister opened the door to their loud laughing. «Oh, sorry» and they were ok after that but it was too late, we were wide awake. So I guess if you get up early it won’t be a problem. But if you plan on sleeping in and you find yourself next to the closet, request a different room.
As a note: I did tell Scott about this and the last day we were there, they were so quite we didn’t hear them AT ALL.
I would totally stay here again.

Stayed here overnight after getting into BDL on a late flight. The place seems to have just been remodeled. Décor is great, room was spotless, and quiet. Bed was comfortable. Something unique is that the WC and the shower are in different spaces. A bit of Euro flare. Lots fo wood and frosted glass and indirect light. Overall comfortable and functional.
There were a couple youth soccer teams staying here which made getting the free breakfast a bit of a chore, but that is not the fault of the property. Internet is free wifi and pretty fast at 54 Mbps, better that most!
More airport close hotels are beat up and run down due to high volume and lots of single night stays. Not this place, the staff obviously works hard to keep it nice.
I would definitely stay here again.

Hotel was fine for a night in if you are waiting for a flight the next day and why not. It’s literally right next to the airport so you will here the planes in and out.

Perfect hotel for our needs.

Really nice place. Very modern hotel, I stay here every time I’m in the area.