Interesting story … Called on a Saturday morning for a water leak in the basement, they did come out same-day to access the leak. I was told the recommendation was to replace the old plumbing joints, total $ 900. Expected about that, so said let’s do it. The repair was completed on a Monday and took most of the day, was a large job. The repair went sour mostly due to the employee involved, not the workmanship of the repair. I have two other projects needing completion(moving washer/dryer and a basement refinish), plus a/c needed recharging due to a small leak. The ‘plumber’(Doug) kept asking if I had anyone to do the basement, said he does side jobs and would give me a quote. While I did call T&S, their own employee kept trying to sell me on using him independent over calling T&S again. Not such a big deal as I understand many people do complete side jobs for money. The problem came when he never followed through or returned calls/texts. Based on this I don’t plan on using T&S or Doug going forward. Poor communication leads to poor business relationships.
Suzy H.
Classificação do local: 5 Statham, GA
You guys are the best.. Thank you so much for going over and beyond the plumbing job. If you need a great plumber. Give T&S a call.