Walmart

Unquestionably the worst store in the Wilmington area– hands down, and nothing even comes close.
I want to begin by saying I’m not a regular Walmart shopper. I also know that Walmart, and Walmart customers, have been stereotyped to a great degree. So it’s important for me to say from the outset that I don’t buy into all these stereotypes. I’m also not a regular customer based solely on distance. Distance wise, Walmart for me is not convenient.
I needed a new laptop computer, and I needed it fast. So it was that need that prompted me to visit this store. I found exactly what I was looking for at a great price, and confirmed online that it was in stock at this location.
I arrived at the store at around 11:00 AM on a weekday. Upon entering, I saw the first red flag. The «customer service» desk is to the left, and there was a line of about twenty people standing in that line waiting. There was one disinterested and admittedly overworked person working that desk. When I left about 20 minutes later, the line had barely moved. Pity those poor souls stuck in that line…
On the way to the electronics area, I had to walk by the grocery area. I thought I would check it out, because I have a friend who said they have some great buys here. I couldn’t find a single item that I buy regularly that came even remotely close to grocery store prices. I found single blocks of cream cheese on «rollback» prices for $ 4.00– and this was not two for four. Boxes of cereal for four or five dollars that cost $ 2.99 at Food Lion or Shoprite. Frozen pizza that was $ 6.39 that costs $ 4.99 at a grocery store. Insanity…
OK. So I’m not here to buy groceries. I make a beeline to electronics, which is swamped with customers and overworked employees. I find the computer on display, but it is priced in store $ 100 more than online pricing. After ten minutes, I find someone to help. I had already pulled up the online, in store price for the computer, and the page shows it in stock at this location.
She tells me yes they did have one at that price, but they sold that one, and the rest are $ 100 more. When I was looking for a computer, I also saw some big screen TV’s at this location that were prices too good to be true. Curiously, I didn’t see any of these on display. I asked about these as well, and was told they too were out of stock.
Seriously?
Can there be any other explanation than this is a bait and switch? This store shows some great prices on any number of electronic items, and also shows them in stock at this location. And when you get there, none of them are in stock or seem to exist.
Again, I’m not a regular Walmart shopper. It isn’t because of any bias based on the reputation of either the chain or the customers.
Walmart’s reputation always seem to be based on some shortcomings in terms of customer service. OK. I get that. And their success seemed to be based on people willing to put up with that for a lower price. I get that too. But if the lower price doesn’t exist, and in fact they are playing some crazy game of bait and switch, then who is crazy enough to go to this place? What reason is there for the existence of this place?
I’m seriously considering forwarding my experience to the Consumer Affairs Division in the Attorney General’s office. If this is an ongoing practice, it needs to be stopped.
Also, I’d like to say I’ve never left a bad review on Unilocal.I’m relatively new here, but I would think long and hard about leaving a bad review for any business. It’s not something I would do lightly. But this place is so bad, so dishonest, I feel compelled to warn others.

Worst walmart I have ever seen… the aisles are jam packed… people running into one another you have to wait to turn down aisles thats how crammed it is, they need traffic lights… you need an employee forget it… never gonna happen… horrible…I only go here if its a dire emergency

Its OK because its convenient to get to. I normally go to the store early because they never seem to have enough cashiers during peak hours. Going during peaks hours (after work) can be a nightmare as you could see 2 – 3 cashiers open with a packed store full of people.

This is what we call a Division One store. Yes, they have a large section of groceries and frozen, but there is no fresh produce or meat here. Otherwise, it’s a Wal-​Mart with clothing, electronics, toys, personal care, pharmacy and whatnot.
My «Spidey sense» was tingling in the parking lot. Maybe it’s a sketchy neighborhood, maybe it isn’t.

Sam Walton was a genius who built a company so big, his family is worth hundreds of billions of dollars (much richer than Bill gates or anyone else)
walmart buys from china and sells here in bulk. cheap is good (sometimes)

I like going to this Walmart. Its in a good location. I can always get my house cleaning supplies real cheap, along with other little items like food stuff and non perscription medicine.

I would not come here again. The service was very bad in the electronic dept. Ask if they had any Apple Ipad mini and the «manager» said they didnt have any. As Im staring in the display case, theres 2 brand new ones in there. He proceeds to tell me there isnt any and I tell him I see 2 of them and he states they are not Ipad minis! Clearly there is the apple insignia on the box and it says Ipad mini and its sealed. Needless to say bad customer service.
Overall appearence of this place was very dirty. Dont check go to the bathroom here.
Just warning you now.

They place I only come here for cheap shopping. I can come here for savings on my coffee and other things. I would come here for baby things and shopping for christmas gifts. Yup thats all

I went here around 10:30 the other night to buy a cell phone after I couldn’t find anything I liked in the Philadelphia store. Despite being late at night, there was still an employee available in the electronics department to answer all of the questions that I had. He also concisely explained what I would need to do to activate my new phone and transfer the number from my old carrier. However, I’m not assigning five stars just because they had a very limited selection (there was only one Virgin Mobile phone they had in stock, but it works for me).