RMA Nautilus Fitness Center

I went with a good friend of mine to tour this gym as I was looking for one close to home. I did not know if I would like it and did not want to commit to a membership. The owners wife told me I could enroll for 2 months and she would discount the second month for me and if I decided I wanted to sign up for the gym after that then to come see her and if not this would be defaulted and I would not longer be charged. After 8 weeks I called and stated I not longer wanted to be a member but they told me I was all set and would not be charged since I was not on a monthly membership anyways. I went here for 2 months and decided it was not for me due to class times and my work schedule. 8 months later I get a call from the owner telling me that my credit card expiration date is invalid and they cant deduct my monthly membership. I stated I did not have a monthly membership and were they still deducting this from me? The owner then laughed at me and said I did have this, that I signed for it (lie), and I am being charged. He then told me «not to bother» calling my credit card company because there was no way they would refund me. This is not proper behavior for a business owner. I was cheated, lied to, and am now out hundreds of dollars. My theory is that one-​they don’t have all the paperwork I signed stating this or two-​they person I called and spoke with dropped the ball on this.
Shame on you RMA Fitness. This is no way to treat your customers. Laughing at a woman telling her she will not get her money back is degrading and disrespectful. Next time you make a mistake and treat another human this way think of your wife or daughters and ask yourself how it would make you feel if they were treated this way.
I am a townie, a nurse, and active in the local community. You can be assured I will be sharing this experience in hopes that others can avoid being ripped off by you.

A clean, well-​equipped, friendly gym, and reasonably priced. I was visiting from out of town and called several gyms to find out about their day rates. The staff member who answered the phone for this gym was the friendliest and most professional I talked to. The price was reasonable. So I drove over and had myself a great workout. I recommend this gym to other visitors and to locals.

I love the new building and location of RMA Fitness at Rt. 62 & 38. It’s clean and super convenient, it’s got all the equipment I need in addition to classes. To mix up my workouts, I sometimes take spinning and the ab weight class is an outrageous workout! You will love it here. The people are friendly and it feels like home, very comfortable. You’ll keep coming back to this place. And that’s the key to staying fit. For moms and dads with little kids, I think it’s the only place around with babysitting in the mornings. Wish they had this when my son was little.