JS and J Auto

I made an appointment for my wife and told her 3 days in advance and she was still 25mins late. She still got everything done and didn’t have to wait. She had an oil, trans fluid change and «B» service done for her Honda Odyssey and it all was still $ 80 cheaper than other shops and quick Lube places, and they use high grade oil and Honda parts. She said even though they were very busy she had a wonderful time. They even said they can do Mitsubishi. We got a new shop now. All the wonderful reviews are true.

I have been a JS & J customer since their opening. Jon Stone, his wife and staff comprise the best auto maintenance and repair facility in Wilmington. Their workmanship and reasonable prices coupled with outstanding customer service are why myself and others remain loyal JS & J customers.

We were on a vacation to the beach and my van broke down in Leland. We ended up leaving it there and after looking through reviews called up JS & J. I called in Monday morning and talked to Shawn. They helped me connect to their trusted tow company and I had it towed to the shop right after I called (only $ 40). They could have had it done Monday but I wasn’t needing it immediately so they fixed my car by Tuesday. (Alternator and a leaking battery). They priced the labor and parts the same as my small town mechanic I grew up with in Minnesota. Very happy with their work, their attitude, their timeliness, and their price. If I’m ever broke down in Wilmington again I know where I’m going!

I was really impressed by the quality, speed and prices. I got a oil change for $ 25 and I know it was done right. I will definitely be going here more often!

I was out of town and needed an oil change. I read the reviews on Unilocal,and was staying close by. Came in at 8:00 and the owner greeted me, and told me he could get me in by 9:00, since he had 4 other «drive-​ins» (people that came in for a quick fix like me) ahead of me. I was out in 45 minutes, and the price was very reasonable, most of which consisted of the higher priced synthetic oil my SUV takes.
There is a Bible quote handwritten on a whiteboard in the office, and a thick Bible in the waiting room. I’m not particularly religious, but I really thought this was great, since the owner is a very nice man, seems to be living his faith, and is doing well by treating his customers with respect.
I wish him well, and, okay, may God bless!

Stand up guys! I went to this shop for the first time this week and they were very honest and respectful individuals. I will definitely be returning!

Called early in the morning to see if I could get some work done on short notice. Gave me the option of coming in an hour after I called it later in the afternoon. I chose the time offered in the morning and when I arrived, there was no waiting, they got my truck into the shop before I even realized they did. It was some minor stuff which wouldn’t take to long to complete and it certainly did not. Super fast service!
While I was waiting, a person or two stopped in asking for service and the management did all they could to accommodate the customers schedule.
One of the customers waiting at the same time as me received her vehicle first. The management explained a new part would be needed sooner rather than later. Instead of trying to rush her into the repairs, they inquired about her daily driving to see how long she could go before absolutely having to get the repair. They gave her tips on how to prolong the life of the dying part and were straight forward about what she should do. Many places would much rather take your money than try and help delay having to spend it.
Coming to the end, my truck was in and out in a very timely fashion. Prices were on par. Customer service with me was straight forward and courteous. Overhearing other customers interactions with the shop proved this is something they take very seriously.
Could it be I found my new mechanic??? Yup!

New to the area, and needing a mechanic. never a good place to be.
Unilocal helped me with finding this place and I decided to give them a call…
I arrived quite surprised. they were busy! (always a good sign)
I walked in and explained what my cars problem was, and they understood and were willing to help. I made an appointment to drop it off a few days later.
They have a nice waiting room right at the location, but I decided to take the opportunity to get a haircut and run some errands.
About 2 hours later I got a phone call. the car was done and ready to go. and it didn’t need any of the work I thought it would.
(this rarely happens with ANY auto work)
I arrived to pick it up and they explained that they took it out for a drive, looked at the parts I suspected to be a problem, but in fact, just needed to bend something back that I’d messed up while driving. the cheapest auto mechanic experience I’ve ever had!
I expected this to cost about 100 $, in NY it would’ve cost me 250 $. but here at JS and J. I walked out for less than 20 $ and my car works great again!

These guys are great! I just bought a 2001 Subaru Outback that had left a small oil leak on the garage floor. My friend at work recommended that I take it to JS & J– she swears by their service! JS & J looked it over and told me it was the valve cover gaskets and cam gaskets plus it also needed a knock sensor (engine light was on). They were able to have my car repaired including new front brakes all within a day and for half of what Parkway Subaru would’ve charged.
I’m very happy with their service and pricing– will definitely take my Subaru back to them. They’re also just real nice honest guys, which can be hard to find these days.

Took our 2004 TSX here and had the issues fixed for about half of what the dealership charged. Staff were extremely pleasant and gave good tips on things that needed to be fixed soon and set up a good maintenance plan going forward. Definitley would recommend this shop to any Acura/​Honda owners in the area due to their expertise.

I came here for an oil change and an inspection, but upon coming here I discovered that JS&J doesn’t do inspections. No matter, though. They took it next door to a place that does perform inspections for me so I wouldn’t have to worry about it. :)
I waited for less than an hour for the whole ordeal and the price was extremely reasonable. Much more reasonable than any other auto place I’ve ever been to in this town.
When I went to pay, they informed me of minor problems concerning my car and gave me a promise that I could return to them for my next oil change. The problems weren’t bad enough to tend to now but they did inform me that they would be more than willing to check on them again and tend to them as necessary upon my next visit. I could tell that they were a business built on integrity and they truly are concerned for each customer. They weren’t trying to do more than what I asked them to do and it was obvious that dollar signs were not on their minds. Very friendly employees, quick service, reasonable rates, and snacks in the waiting room. I’ll certainly be returning. :)

I was having electrical issues with my Honda for a while (on and off for a month) where my radio/​dash lights/​headlights would flicker on and off. It freaked me out and I really wanted it fixed. I took it to another mechanic and they basically kept my car for 2 weeks. They drove it around several times and could not replicate the issue (they said they had to replicate it to figure out the problem). I understood that electrical issues are difficult to find, but was still frustrated. So after this mechanic had no luck, I took my car home and researched other mechanics. I found JS and J, which are Honda specialists, recommended by a friend and having positive reviews, and decided to try them.
I took my car on a Monday morning describing the issue. I told them the electrical issues occurred after helping my boyfriend jump his car. They said I could wait in the waiting area while they took a look. Less than an hour later they returned my car. They said the car did not show any electrical issues, but the wires looked corroded. So they cleaned the wires and repositioned them. They said they would not charge me since they «did not really do anything» to the car, and were not sure if this would fix the issue or not. I have been driving my car for about a month now and no more electrical issues! Common sense prevails!
Needless to say, I will be taking my Honda here from now on! JS and J really listened to the progression of my electrical issues and used their best judgement, ultumately fixing the problem.

I called four places for a quote to replace a rear wheel bearing in our Honda mini van. All the others had to get back to me but John knew right off the top his head how to do it and what it would cost. He got us in that day and Kenny handled our job with professional, courteous service. Got our vacation back on track at a good price and saved the day. Highly recommend especially if you have a Honda.

I still stick with my opinion, even though it is filtered, Unilocal!:)

Jon (the owner) took me in the same day, told me how much my repair would be (my girlfriend’s honda power seat stopped working), re-​assembled the broken seat frame as a temporary fix and tried to get away without charging me since I didn’t have the time to get the repair done at the time! Fantastic service from the owner and I would recommend this business again.