Precision Tune Auto Care

So last summer my truck started steaming and then wouldn’t turn over after letting it cool off. I got it towed to precision auto tune. Not cheap. They proceed to tell me that I need a new engine which would cost around $ 8000. That my «heads were warped» and what not. So, then thinking that I needed a new engine, I paid over $ 500 to have it towed to SC to my uncle who is a former Nissan service foreman. After a few afternoons under the hood, I was back on the road with a new radiator and some new sensors. These guys apparently thought that I was just going to pay them whatever they asked for. According to my uncle, my engine «couldn’t be in better shape». So don’t trust what you’re told: get a second opinion.
This is my second review, my first was not «recommended», but people need to know this.

It’s not easy to find a reliable mechanic. I discovered Precision a few years ago when I was price checking around town for the cheapest oil change. Not only is it the cheapest place in town but they also offer a frequent customer deal of a free oil change with the purchase of six. The reason I keep returning to this business for other services is because the customer service is excellent.
A couple of years ago I busted a hole in my oil pan by going «off roading» in my Passat. I took it to precision. The manager tried to find the part at a junkyard lot but would have had to replace more than oil pan, which was more than $ 500. I was a broke college student at the time and said I couldn’t pay that much. They told me to give them a few days and they would come up with another option. Two days later Precision called to tell me that they found someone to patch the metal for less than $ 200.
I went by last month for two new tires. Toni, the assistant manager looked over my truck and suggested I get four tires due to the lack of thread. He gave me a price quote on the good year factory tires, which were already on my truck and prices on two other off brand cheaper tires. I thanked him and told him my money was tight so I was going to call around and get more price quotes. He smiled and said he would see me later. If I returned he offered a $ 20 discount for two tires and $ 40 off for four.
After almost a dozen calls it was clear that I would not be able to get the good year tires for a cheap price, even without the discount. I returned the following Monday and had my new tires within a hour.
Wednesday I went back for the other two tires. Even though Toni was not working I still received the same discount. The wait was a lot longer than expected but it’s air-​conditioned and there is Wi-​Fi.

Took my V6 2.7L Dodge Charger in today for the $ 21.90 oil change. After it took over an hour (only one other customer, didn’t seem very busy) the guy tells me (A.Andrews on receipt) that the car takes extra oil. I paid $ 30.01. The oil change includes 5 qts of oil and that is exactly what my car takes. After $ 4 oil charge, $ 5 labor total and $ 2.47 shop supply fee my bill was almost 50% more! I feel taken advantage of and I’m pissed. Beware.

I took my car in for service and precision tune found it was a warranty /​recall issue. We could not do the repair but sent me to the dealership and did not charge me for the evaluation. They were honest friendly and helpful!

Not impressed with these guys at all. A few years ago they took advantage of the fact that I was young and inexperienced, sending me off with a poorly put together car. I had gone in to get my evaporator fixed (which requires the removal of the dash). In the process of putting the car back together, they managed to improperly re-​install the blend door (something that stayed broken until now) and short-​circuit my radio.
At the time, they said that that sort of thing just happens sometimes with radios, however, I recently learned from a competent mechanic that if one knows what he is doing, there’s no reason why the radio should get destroyed. Back then, they said they would give me free installation on a new radio (that I would have to buy). Given that I didn’t have the money to do any further work on the car, I just decided to hold off.
When I went to see them after being informed that they made more than one error in the «fixing» of my car, they wouldn’t own up even to the possibility that they did something wrong. Even if they had, would I feel confident that they could actually fix it? Nope. Bad service, waste of money, incompetent, and a poor excuse for a mechanic shop.