Tcf National Bank of Illinois

Opening this account was the biggest mistake of my life.
I opened this account online. It took them 2 weeks to set it up even though they immediately transferred the required opening deposit from my Chase account. It took another 2 weeks to receive my debit card. Took 45 days to get direct deposit going. Cost me over $ 200 in fees in the short 2 months I’ve had this account. They lied saying my account has been in the negative for 60 days when I have a portion of my paycheck being direct deposited. They are threatening to close this account if I don’t pay the outrageous fees that have been posted/​charged.
They have ZERO customer service over the phone and in person. They’re just pain RUDE. They do not believe in reversing fees even when they are dead wrong in charging them. And they obviously never learned the first rule in business success — «The customer is always right!»
I don’t know how they plan to continue to be in business in such a competitive market when they don’t even compare to the top 3 banks in this country in the area of «service». Ripping off their customers will only reap the same negative karma they are sowing…
This has been the worst banking experience ever!

This is the absolute worst bank I have ever dealt with. They have wrongly assessed thousands of dollars in fees to me which they refuse to return. DO NOT open an account here. EVER. If you have any problems with them, call the Office of Comptroller of Currency. I got part of my money back through them. Otherwise, you’re screwed.

HORRIFIC!!!
Visa card declined about once every 10 transactions & hidden fees for everything (30c for ALL debits trans!) and «free billpay» is really 60c for each bill, unless you can figure out which flaming hoops you have to jump through to get them to give you the «free» service.
STAY AWAY FROM TCF