TGI Friday’s

how this dump has any stars is beyond me. anyway, on saturday ¹⁄₁₆ i decided to give this place another chance…(im just nice like that) well… to my surprise– nothing has changed– our table had a few orders that were wrong, it took the waiter 25 mins to correct– by then our food was ICE COLD! ugh. we waited 30 mins for refills. really? but our waiter had no problem promptly attending to the table next to us (go figure)

Not enough staff don’t go unless your ok with not eating and watching other table get food even before you get water

Horrible visit. Sizzling chicken & shrimp was not sizzling & they threw some cold veggies on the plate. The chicken was undercooked. Manager came out and was pleasant. Drinks were also not up to par. Very disappointed in whole experience today.

If I could give zero stars I would. I order over the phone at Friday’s yesterday and the completely messed up my order and were extremely rude about it I order at jack Daniels burger from the $ 10 spiked promotion and the person on the other line completely took my order wrong. I was given a regular jack Daniels burger for 11.50 which was HORRIBLE!!! The fries were practically burnt. They were so rude about remaking the burger I asked if they could remake it and they said no because they were so crowded but it was EMPTY! In there on top of that their was a hair in my burger. Disgusting

It’s a pretty nice place. However, the way the waitors and waitresses handle it when it’s crowded can get a little unorthodox.
They constantly mess up orders and don’t follow specific requests given to them. The wait isn’t bad if you’re really enjoying yourself, just be prepared to have a 50% chance of having a bad server.

The food was good. I had mozzarella sticks and the all american burger. The service, not good at all. Everything started out great though and then the waitress was nowhere to be found. Finally after 10 minutes, she re-​appeared. I asked for a refill on my drink and waited another few minutes. She asked if I needed anything else and I just said the check. She placed the check down and walked away. I had my credit card ready to go but had another 5 – 7 minute wait for her to come back to take it and then 3 more minutes to bring it back. All in all, I was there 1 hour and 30 minutes to eat a burger and mozzarella sticks. During my wait time, I signed up for the rewards program. Thinking I could just scan my receipt like the app says, I couldnt since my receipt didnt have a barcode. I followed the instructions for manual entry and it says the store number is incorrect (even though it is clearly stated on my receipt). I give up.

Used to hang at the bar here within the last 5−10yrs but really miss the old 90s Fridays vibe.
Last night however was the absolute worst. The staff seemed to be covering for some MAJOR problems. We asked if something was wrong. I could handle the truth but never got to what was happening back there. Never have I sat down as part of a foursome where beers were ordered and not received for well over 15mins. Beers. And one had to be comped because it was flat and disgusting. It was not the beers fault it was a Bud Light. It was bad regardless. We were told when the bartender, I guess from the service bar, finally STARTED on our DRINKS.
Now as for the food. Four burgers Classic, Cheddar Bacon, JD, and something else. Never have I in restaurant history received UPDATES on when different burgers were ready, which is disappointing to know because then you know what is ready is just hangin under a heat lamp or something. And ever the kitchen manager came out to speak to us with an update on burgers!!! wow. And there seemed to a problem with the Garlic Parm Potato Wedges, which is nothing but the same crap out of a bottle they put on the shitty crust at Dominos. I know.
Tables were not bussed. No bussers on a Sunday night? Updates every five to ten minutes on Fridays Regular Menu items with no subs? Insanity.
One of us used the men’s room at a certain time and said there was flooding in there.
Of the four of us, two actually said Good Luck Folks to a few parties waiting to be seated at the front door on the way out.
We really suspected there was some issue with kitchen staff but the bar staff and lack of bussers just leads me to believe that there are serious management issues at this location right now. Good Luck Folks

Love the Peach Honey Smash! Jack Daniels Whiskey, Jack Daniels Tennessee Honey, fresh mint, peach pureé, citrus juice with a peach slice. Awesome!

Service sucks here … It’s a hit or miss place. I usually sit at the bar where its a little better. Something fast to eat treat the place like its a fast food restaurant so you won’t be so disappointed. Jack Daniel chicken strips are always good

Been to one Friday’s been to em all. Came on a Wednesday afternoon was in/​out. Got $ 4 long island daily special. Not strong tho

Do they purposely hire terrible servers? Every single time I go, I regret walking through the doors. Oh, and if you’re going to go, the kitchen closes whenever it wants. So don’t go past like 9, because they’ll turn you away even though they’re open until 1.

The food was very good, timely, etc. The front of the house operations were a mess. We had to ask for silverware and napkins multiple times. Some appetizers came out before the main dishes, one came out with the main course. And when we asked the man who brought out the appetizers for silverware, he was surprised and seemingly annoyed we asked him for something… and did not bring silverware or napkins.

I enjoy Fridays overall. It’s like most sports bars except they’re better cause you can get points for your purchases. Currently, I think I have 1700 stripe points. Anywho, the food at Fridays is ok. I don’t really get excited about the food but I enjoy eating here. This location is decent because it’s at the mall and after shopping you can grab a bit to eat. See, does that sound exciting? The staff is friendly, polite, and the restaurant is always clean.

Believe the 2 star rating. this food was average at best… especially when the bestvtasting food was the bruchetta. The service? Our waiter (Christian) walked by our table no less than 10 times AFTER we finished our appetizer… he finally picked up the dirty dishes when he brought out the dinner. The dinner was… sub par (I had the steak and spinach she had the bbq chicken flatbread). Overall, no one seemed like they 1. Liked working there 2. Had an ounce of customer service training… Avoid this place.
8÷28÷14 @ 9:15pm

wanted to go somewhere quick for dinner. There was a 10 minute wait, fine. But after 25 we started to walk towards the door (we were 10 feet away sitting amongst others waiting), as he called someone else. Told us ‘we were late’ and that he ‘called our name’… Uh no sir, I was RIGHT there… He was a moron. Left. Won’t attempt it again. Thanks for nada.

O tried the ribs, perfect. Another suggestion is the blue moon. The crew is very polite. No complaints

The date that we was at the Restaurant was 05/31/14.This place is not good at all. They really need to clean house from the Manger down to house cleaning. They need a lot of training. The hostess had to help clean off the tables. they didn’t know what tables was clean and available you had to walk around and look for your own table at the high top table. Is better than walking around double checking to see if it was a table all the tables with someone finally got up. And the table was dirty they didn’t have a lot of high tables. And when you came into the restaurant no one was there to greet you and it wasn’t that crowded and then when they finally came out of the kitchen. The Hostess said it was going to be a five minute wait then a10 minute wait and then you We finally got seated. Then we got seated the hostess said that one side is Large then the other side and it might be tight. She was talking about the seats to the table. But if she knew that it was like that why the hell would you sit us there. Then we get a waitress that was rude she seemed like she was tired worn out had a bad day and the Manger should’ve sent her home. She took our order which was water and then came back put them on the table. And didn’t come back to our table for about
5 to 10 minutes then she took the couple order that came in behind us first and was ready to order. So me and my husband was just sitting there talking until she came back. Then I asked her about the rewards card and she was getting smart about the question. That I was asking her. Do we get tortilla chips and salsa. The she left again and We never give her our oder. She came back and said are you ready now and I said excuse me. And I told her that We been ready when you brought the water and you walked away. Because we was looking at menu while We was waiting to be seated. I told her well it seems like you don’t want to work today and you don’t want a tip so we need to gave our to some else. So we got up and ask for the Manger so We talked to him and he wanted to give us another table and We both said no thanks and went to Chili’s down the road and had a good dinner and everyone was FRIENDLY. And if TGIF is the last Restaurant in the mall and the only one open late we will drive a far distance to go to another Restaurant. And thank God it’s other restaurants in the mall and outside the mall, down the road and across the Street and we won’t be coming to this TGI Fridays any more at this location !!!

Purely awful. Our party of ten waited for 45 minutes while smaller and larger groups who showed up after us were seated. Both the food we ordered and the free appetizers we were promised were unsatisfactory. We even had to chase down our server for utensils and napkins.
When we settled up we voiced our displeasure and a young employee stood by smirking as we spoke to the manager. It was the most disrespectful thing I’ve experienced as a customer in a restaurant.
A number of us emailed the manager, I tweeted the official Friday’s Twitter, all with no response. I will never go there again and I tell everyone I can not to, either.

We eat here often and by we I mean a party no smaller than 7 normally. The food has steadily been getting worse and the service had never been very good. Tonight it was down right horrible!!! I would not come back nor would I recommend this restaurant, I can’t even say with new management I would recommend it. I know I will never go back, at least to this particular restaurant.
Every Saturday night we go out to dinner, this week we had trouble finding a place to accommodate our large party without an hour or more wait. This was the only good thing about this Friday’s on Saturday night.
Without calling out the waitress, I’ll save that for the letter I send to corporate, it was the absolute worst experience I have ever had.
It didn’t start out so bad, we were seated right away (we called ahead), the waitress came over and took drink orders and handed out menus, explained the insert, then said she would be right back with the drinks. She comes back about 5 minutes later, walks up to one in our party and THEN asks see an ID because he ordered a beer. She should have asked when he placed the order not after she went to the bar and placed the order. Okay, so mistake, we’ll let it go it can happen but it wasn’t that busy so hmmm…
We got our drinks, she says I’ll be back and leaves again. What? When she comes back she takes the appetizer order then says okay I’ll put this in and be back. Why? She should have asked if we were ready to order dinner, not assume we were not and leave yet again. By this time we had been here about a half hour. Way to long to not have our order taken.
We place our order, I was last in the line, no biggie — you would think. She brings out the plates and napkins for appetizers, there are 8 of us, she brings 4 napkins. REALLY!!! We then had to ask someone else for silverware because apparently she thinks we were to eat with our fingers.
Appetizers come out, not very hot — not complaining, we’re hungry. Plates get cleared, then 4 dinners come out. Again, REALLY! The food should all come out at once, not separately. Then 2 more come out, then 1 more comes out. My sister asks for mayo, I ask for yellow mustard. The waitress comes back with the mustard but not the mayo, and I’m still sitting with no food. She finally realizes I don’t have my dinner and she says let me go check on it. Next thing I know, she says «my bad, I didn’t put the order in». ARE YOU KIDDING ME!!! Meanwhile, I walked up to find a manager, explained to him what happened so far, he doesn’t apologize just says let me check on your food… still no mayo.
My burger comes out finally, it’s a hockey puck — totally burnt. I say something again, he puts in another order. I look at my sister and say if it doesn’t come out right I’m leaving, she could find me in the mall. It’s the wrong burger! What the hell? I’m done at this point, not even wanting to eat, someone said just eat it, nope –didn’t order it don’t want it. My brother in law gets up, tells the manager that it’s the wrong burger, I get up & walk out. I could not possibly have taken any more. I’m not sure what was worse, the waitress obviously not being trainer properly or the manager not reacting to the situation. At least he didn’t defend her, that’s happened to me before. I can’t say I will never eat at a Friday’s again because I really do like the place, I will not go back to this one again or at least not within the next year. We’re running out of places to eat.

I really should have read the reviews or at the very least listened when our waiter warned us when we wanted food without seasoning that he couldn’t make any promises since he wasn’t sure the people in the kitchen wouldn’t deviate from the way they want to make things. I really thought he was joking; it turns out he wasn’t.
The green bean fries (one of my guilty pleasures) was about the only thing that came out right. Our water came about 5 minutes after when our waiter realized we’d been waiting about 30 min for it. My shrimp came out marinated with tons of seasoning instead of plain and grilled like I asked and my friends meat came out cooked wrong.
(The waitress/​server who brought it actually asked my friend to cut it to make sure it was cooked all the way! Who does that?)
At the point our correctly prepared and cooked entrees came out, we asked for dessert to go; simple enough, no? Nope, managed to screw that up too. I had a hankering that they would probably screw that up as well, so I checked while our waiter went to grab the check. His was right, mine was a giant Oreo cookie rather than a cheesecake.
The manager was also at our table multiple times throughout the experience and really didn’t offer much in the way of making the experience better. (Pretty much just let us know the food was pre-​marinated and we were SOL for that particular dish)
Our waiter was comical, but I don’t go out to TGI’s for comedy. For food, avoid like the plague. I’m actually half surprised I didn’t get food poisoning with all the corruption I’m sure is taking place back in the kitchen area.