DSW Designer Shoe Warehouse

Great customer service. While they didn’t have my size in stock, Odetta (sp?) did everything she could as a sales rep. Looked it up in the DSW inventory tracker, scoured the store, and even suggested alternatives. And she was not once pushy with it.
This great experience can’t be met with an Internet purchase, so I’m happy I stumbled upon this store!

Most DSW’s are pretty similar to each other, and I agree with Allison B’s review that says that this is a typical one. I also have found the employees here to be consistently friendly and courteous!
I find this place very hit-​or-​miss. It also tends to be more expensive than I might expect. I don’t buy shoes here unless they’re on clearance or it’s a particular model/​color that I absolutely can’t find elsewhere for cheaper. There are other retail shoe stores out there (like the one on 40^th street in Philly) that have brand new shoes (not reject outlet selections) for a larger discount than this store has them.
I also sometimes come in this store and just don’t find anything I want. Like, I like colorful sneakers, and once I came in here and it was full of color, but then other times I’ve been in here and it’s just been a sea of drab grays.
I really like the sock selection, but they are expensive. I have sometimes seen the same brands of socks for sale here cheaper at department stores, like Sears.
The location is convenient for car access. It’s pretty inaccessible by other means though – not really near anything by walking. I don’t like the layout of the immediate surrounding – this store is in a shopping plaza that is sequestered off from the neighboring residential area… almost the opposite of the old-​school «main street» style shopping strips that I really love… and in my opinion, the worst example of suburban design. So I do think this place is contributing to the sea of suburban sprawl that, in my opinion, decreases the quality of life for those living in the northern suburbs.
If I were to improve this store, for people with my tastes, I’d suggest (a) lowering the prices a tad (b) stocking more colorful, minimal, comfy men’s casual sneakers – that’s usually what I’m looking for © doing something to redesign the physical environment around this shopping plaza in the long-​run, moving towards a more sustainable, walkable sort of design that creates the feeling of a real place rather than just an isolated strip mall in generic suburban sprawl.

This store is typical of a DSW and while it is expansive, the Warrington store is even more expansive, and as such, has a better selection. The one thing that really impressed me and set this store apart is that the cashier actually walked around the counter to hand each person their bag after they paid. What a nice touch!

I’d give their shoes/​selection a 5, but the rude woman checking me out a 1 for customer service today. Not very friendly — I think I’ll go to the Warrington store next time.