Straw Hat Pizza

Awful service! I’ve given them second, third and even fourth chances but I continue to have bad service and incorrect orders.

I am a retired Italian restaurant chef. I ordered the medium chicken garlic pizza on pan crust. It was awful to say the least. Ate one piece to calm my hunger left the rest at the table and got the hell out of there. Place was not clean and orderly and employees behaved unprofessional.
Quality is very low and pizza tasted like $h*T.
The dough used was not fresh. It was somewhere around a week old. Underneath the pan crush there was still a thin layer of baking flower which happens when dough is old and should no longer be used to make a pizza. Also, this place was expensive for the size of the pizza they sell and they even charge you EXTRA for ranch which is a sign that they are bottom feeders and penny pinching muthaF&CK@R$! I do not recommend this dump of a pizza place.

The place is rather filthy. They are probably one unannounced health department visit away from being shut down. 2 workers… 75% of the tables have crap for on them and are sticky… The kids working at this place would rather text than actually do anything. I see lots of cash handling back to food handling with no washing between each. You are better off driving to Colusa or Willows. Hell, buying a frozen totinos pizza would probably warrant a better time.

Stopped by for coffee while traveling because the drive thru coffee advertisement on the off ramp. This Does not work and they don’t seem to care about letting you know that either. So, we Went in, the place had very few customers and 4 people working behind the counter. We ordered an americano and an iced mocha– kinda got the americano got nothing like an iced mocha and it took 20+ minutes so I took what I was given and left — the whole town feels like a twilight zone town or Stephen King town. Very creepy

Still here. On our way to a HS football game. Short for time so because of reviews asked how long it would take. 10 –15 minutes. And they delivered. Good pepperoni pizza and great service!

Stayed at a nearby hotel and called Straw Hat to deliver– glad they could deliver, however we pulled up their menu for THAT location — their website says they have pasta and salads. We ordered a pizza and it was good but also wanted a salad and pasta and was told we couldn’t order pasta or a salad. After asking the girl on the phone, who had to be convinced to just throw some lettuce and tomatoes on a plate to make a salad, she agreed to deliver the salad along with the pizza. We received the pizza and the dressing… But no salad, which we paid for. We called and it was like… «Oh yeah … I guess we forgot.» So the salads were then delivered. I guess I should be thankful that we got the salad… But no forks. I guess Straw Hat just doesn’t have forks. Guess next time we will just go to Granzellas and forego bothering the Straw Hat staff.

WOW GROSS! I came in here a couple days ago and the overwhelming stench of sewage slapped me in the face the moment I walked in. To the point where I actually had to cover my face with my shirt just so I could breath. Kids were running around screaming with no shoes on and food all over their faces. There was pizza crust and napkins all over the floor. And I’m not even over exaggerating– every single table was dirty. I don’t know if they were just shortstaffed that day but clearly no one had the time to bus the tables. By the time I tried to make it to the front to order all I could think was «I can only imagine how gross their food is». I had to turn around and walk out. SO GROSS

first time getting pizza while trekkin I-​5. sick of fast food and done with the million black bear diners. pizza it is! thought it was a drive through (as the sign states) but it wasn’t (only coffee drinks). bummer. but AC inside to escape the heat of the hot ass valley. nice little salad bar etc also nice big refillable cups ‘to go’ for the rest of our long drive and according to the cup «reason #10 why you love straw hat pizza» is that they use fresh zero trans fat locally grown ingredients. only 3 stars because the deals are only good on weekdays and it took a little too long to get our pizza even though we were the only customers (realized it was ready but no one was around to notice till I said something) friendly staff and the pizza was good :)

Would have liked to try their food but unfortunately for false advertising they do not deliver. Very disappointing.

Pizza was tasteless and burnt. Bread sticks were mostly big chunks of garlic. But it’s better than starving

Great salad bar and the wings were good. I was welcomed with a pleasant greeting and a be a big smile. My receipt says her name is Rosemary. She’s a great asset to this establishment!

High school kid employee its a great place to go if wanting pizza good also has a coffee shop inside now

three times I’ve gotten pizza from there, and three times I’ve gotten bad service. Two times I picked up and was greeted with such a lack of greeting/​interest it was awkward to be there. It was like I farted in an elevator or something. This last order was the one that straw that broke the camel’s back, so to speak. My wife ordered a pizza and was told it would take 15min. She arrived 20min later, and proceeded to wait another 20 minutes to get the pizza in an almost-​empty restaurant. She was finally, begrudgingly, offered a soda, but no apologies or explanations for the slow pace. I would take this with a grain of salt if I hadn’t experienced this weird «alien from outer space» treatment myself.
I see no reason to spend money there a fourth time. Colusa has Round Table, and the staff there is great.
No need to worry about us ruining your interesting conversations with business, Straw Hat. We’re taking ours elsewhere.

Surprisingly great tasting pizza for a quick stop off the I5. Our family enjoyed the lemon chicken pizza. Should have ordered the «king» size.

This pizza joint stands out for a couple features — first, significant natural lighting that combines with the light wood accents to create a warm atmosphere; second, the mini TVs in some booths and the massive screen in the backroom, making this a surely excellent place to watch a game; and third, easy access to and from I-​5. The lunch deals are very reasonable at about $ 6.50 for a 7″ pizza, a sandwich, or four large breadsticks, all with unlimited soft drink and salad bar. Kids may like the small arcade area, though it’s mostly prize-​grabber games rather than video games.
I also give full marks to the managment for focusing on trying to please customers, particularly the regulars. They recently tried adding fried chicken (full pieces!) to the salad bar options, though that may be short-​lived; apparently, several regulars have expressed frustration about losing whatever item got displaced!
All in all, a good option, and should I be ready for lunch or dinner next time I drive through, I’d happily stop in again.