Subaru of Wichita

Purchased a new Subaru about a year ago here. Excellent service. I was looking for a larger, but manageable car to cater to my traveling job. I couldn’t have been more orientated to my car before purchase. I worked with Jesse, extremely happy with my investment. Additionally, the service team is excellent. Never had a problem when getting my oil changed or otherwise.

We couldn’t be happier with our new Subaru or the sales staff! We have sold 2 more for them since we bought ours in February! We highly recommend this dealership, they beat the «luxury experience» from Lexus and Lincoln, hands down!
Our new Subaru Outback is every bit as nice as our Lexus and our Lincoln were! We drive a lot of miles (25 – 30,000 a year) and find the outback very comfortable, it was ½ the price of Lexus and we got a lot more features. The Eyesight feature is so cool and the blind spot detection has saved us more than once. Gas mileage is phenomenal even pulling a trailer.
How did we find this car? We googled «what car holds its value the best for resale» and Subaru came up. I have to admit we were skeptical at first but as soon as we took a test drive and went over all the features there was no doubt that this was the car for us. Don’t forget to ask about the safety features, then prepare to fall in love with your car!!! Ask for Adam or Brandon and tell them Arla sent ya!

Where do I begin? Should it be at the entire staff holding the doors open for me or should it be the fact that I couldn’t find a single employee without a smile? Or maybe that not a single person pressured me? I’ve been to a few dealerships and I can tell you 100% for sure that Subaru of Wichita definitely impressed me and blew my mind! What an experience and what a store! HIGHLY recommend!

I’ve been putting off buying a new car for a long time. I did some window shopping at other dealerships, and that’s how I found out that the folks at Subaru do things a little bit differently. They have a very low pressure approach and it’s a difference that shines through compared to other car dealers. They had a used Ford Taurus I was interested in, and they made me a deal I couldn’t say no to.
After I bought the vehicle, I became aware of two problems. First, my battery died the day after I got the car. Second, there was a problem with the electronic key programming. In both cases, they took care of me. I got a new battery, and they reprogrammed my keys. NO CHARGE. That is what you call service after the sale.
I highly recommend the folks at Subaru. Thanks for taking care of me Collin!

I am so happy with my Subaru and the buying experience. Also, I walk in and Josh our car dealer remembers me by name. We come to get our free car wash periodically. I have a pretty busy job so when it came down to buying a car quickly, their team helped us get in and out fast along with helping us make sure we bought the right model for us. When we had the leather installed, we were provided with a loaner car in the mean time. Great job Subaru!

I was very pleased to work with Collin Coke, who helped me decide on a used car at a great deal. I would definetely recommend Subaru of Wichita for your next car and go see Collin.

I was immediately welcomed upon arrival to the store. I was checking out Subaru of Wichita for their used cars and found a great trade-​in deal. Josh Krause helped me find an affordable car that fit my needs. I’ve had the car for over two years now with no concerns out of the ordinary. The dealership even located a set of very well-​priced tires for me when I looked into getting them replaced. I would definitely recommend this dealership again.

My wife and I were looking for a car, stopped in here and enjoyed the friendly, no pressure sales staff.
They didn’t have the car we were looking for, so the sales guy took us inside, asked us specifically what we wanted and then made some phone calls until he found what we were looking for. No swaps, no attempts at pitching something to us we didn’t want. We really appreciated that.
Once he found the make, model, year, etc. we wanted, he took us over to a secondary lot (a couple of miles away) and let us look at the vehicle. We weren’t ready to buy immediately, but the sales guy was still happy to show us around, offer a test drive and give us the info he could.
I hate the high-​pressure sales tactics surrounding the car industry, so this experience was a really good one for my wife and me. Highly recommend as a place to start (and maybe even end!) your search for a vehicle.

Too bad I can’t give this a half of a star
By far the worse dealership I have ever dealt with. I am currently in the process of filling a civil suit for misconduct of a business, wrongful dealings, punitive damage for publiclly embarraisng me saying I don’t look like I can afford to pay what needs to be fixed, having unqualified personal do work on my vehicle and purgery and breaking a contract. They scratched my tent and broke my door handle before I bought the car 8months later I still can’t get them to respond I’ve brought my car in 4 times about the cylinder mis Fire code only to find out in the end they don’t have mechanics that know how to work on Cadillacs. Wich means I was lied to the previous 3 times. I will send a notarized letter requesting a response within 3 business days thank you

Why the F*** Did I Just Buy This Car??? Subaru of Wichita: Hello
Blogging a real bad case of buyer’s remorse… Hello: Subaru of Wichita – Sam and Jessie…
Hey…did you ever say that to yourself?
What was I thinking… Why in the world did I even listen to the salesman… Sam…Jessie.
What I still don’t understand is why they brought out a car I had said i was not even remotely interested in… and then went on about it forever…
Seriously, it was such a great buy… so magnificent… just look at it… they just got it in… they do not know the price but it’s going to be amazing… it’s just such a fabulous car… yes, they do excitement well.
What are you suppose to do when the buyer is basically surrounded… you practically have to look at the thing unless you are going to forego polite conversation and walk off when the thing is sitting right in front of you.
No, I should have left… I did not… yes, I hate myself in the morning… the problem is the thing most likely will not make it to where I am going… it won’t make it to see the world… why did I buy it… I’m insane.
Will I give the salesperson, Jessie, an awesome write-​up – everyone else has… probably not at this time.
I said to the people millions and millions of times… many times… over and over again… I do not want a car I have to put belts on right away… I have to drive back and forth from Wichita to San Diego… yes I am on a budget and do need an economy car… or that’s what they said… personally I wanted the Volvo.
So what did I buy… a Ford Focus with 102,000 miles on it… that needs belts… it has not had the belts replaced so it needs belts… right.
Oh, they were just so worried about me and my happiness – my comfort.
Am I dead yet. Do I have buyer’s remorse. Can I write this blog. Am I stupid.
Mother said maybe I can find someone to buy it on the way to San Diego… I can find a guy to sell it to that works on cars…
Mother is 97 and recovering from hip surgery… I have often complained about mother but apparently she is a lot smarter than I am.
Questions and comments accepted… saga to continue… yes the car drives really hard, waivers on the road, feels unstable, I’m afraid to drive it and sounds like it is going to blow up… but they thought it would be a good car for me… remember they only are concerned about my happiness…
They were so worried about me having to make repairs… so concerned about my well-being…but the Volvo already had belts.
ride home happy – ride home crying

The staff there is nice. But ny complain is this. I went in to get an oil change. They suggested getting an alignment and rotation for my ties. Since I got the car 6 months ago and was unsure of the last time it was done I agreed. I also enquired about floor mats for my car. They had them in stock so I purchased them. The man helping me asked if I wanted them to install them for me. I said sure, that sounds good. When I went to pay I saw they charged me $ 10 for installation of floor mats, as well as $ 10 installation for the air filter. I know $ 10 isn’t much, however its rediculous to charge people that for placing mats down. They didnt inform me of the charge. I could have easily done that myself… poor practice to charge for that…