G’s Cyclery & Wheels

Got my Giant Escape 2 for a great deal!
I been looking for a bike for 2 months from Whittier to Costa Mesa. I should have gone to G’s from the start.

wow the worst bike shop in the world
someone at g s poured super glue or some sort or substance in my bike stem
i could move my seat up and down before i brought it to them
and when i got it back 8 months later still wont budge
do not go here they will sabotage ur bike
try to over charge u
there prices are the most expensive around
i bought a part that i never saw put on my bike and that i never took out of the store
and g the owner refused to give the money back
and when i came to pick up the bike that was suppose to be ready in one day the was ready in 4 days !!! g the owner says
ur bike just needed a new chain and we will just take it off the part u wanted a refund for
ok we ll can u ask me to peform a service on my bike befoere u do it ??
shady scam artist
also after 4 days of waiting i get there to get eh bikes
and there not even ready
i have to pick one bike up and come back an hour later g the owner say s
dont deal with this guy or u ll be sorry
my back wheel and tire was fine when i brought it in
but after i got it back those idiots or sabatores at g s
places my back tire and wheel to close to the front
so i had to adjust myself to stop the chain from coming off all the time
thks g s for the great work
wat a joke
i m filing lawsuit over that super glue in my stem
thats vandalism
my seat also after i took it to g s was never the same
someone at g s striped the screw bolt on the seat so the seat could nt be tightened and it just broke the other day and snapped off while i was riding
dont go to g s cyclery they will scam and trick and sabotage ur bike
check this out after 4 days of waiting for horrible shotty work
i call and say whats going on ??? it s been 4 days
they guy who answers the phone says i m must be mistaking
and my bikes are not there
after 5 min of me being on hold the bikes are magically found
wat a horrible bike shop
after i hang up on the loser that has no clue wats going on in his own bikes shop i bet he s the one that sabataged my bike
i was supose to get a new bottom bracket
no they gave me a used one and i paid for a new one
go elsewhere !!! u ve been warned !!!

He gave me a great price on my bike, and I love the bike. I’m happy as can be…

I had a great experience here. Service was friendly and quick. Carlos, the dude in the pirate hat, even installed the bell on my scooter. Nice mom and pop store in Uptown!

There are a few one-​star reviews below that look to be written by folks who are new to cycling and/​or maybe have a poor idea about what repairs and parts cost. Don’t believe the hype.
The fact is we’re fortunate to have a local shop here in Whittier with better-​than-​average inventory, more-​than-​fair prices for parts and repairs, and an owner and staff who know bikes. This is not a huge corporate shop, so sure, you might pay a little more for a tube than you would at a national chain, but frankly I’d rather have that money stay in the community and keep this shop going. I’ve always received straight answers and good service from the staff at G’s, who are professional and respectful and knowledgeable — despite what some of the one-​star reviewers claim.
Bottom line: If you want $ 3 tubes for your bike because the thing you care most about is saving money — and you also want a greeter at the door because someone flashing a smile at you is your idea of what constitutes ‘good service’ — go to Wal-​Mart. If you want the right, quality part or your bike fixed by people who know what’s up, go to G’s.

i called asking for road bikes and told the person on the phone that i have a budget of 200. he responded with” we start bikes at 300 anything under 200 is junk”
sir ends up times are tough and oi dont want to go spending 300 dollars on a bike
also tube replacement
the cheeper tubes cost 4 dollars
but to have them put in cost 9!!!
thats outragious!
along with being rude when i asked!
never coming to this cramped hole in the wall again and i suggest the same for anyone else

Eh… it’s okay. Mostly a Giant retailer, and even then they don’t have many in stock… saw that they had two flagship high end bikes in stock… a Giant Trinity time trial bike, and Giant dura ace Di2 road bike… and that’s about it on the wow factor of this place. They don’t have much of anything else… guess they got bored and started a Hot Wheels inventory behind one of their counters… the shit they have is so random in here too. I pretty much walked in. then out of here.

Great local business. Quality equipment worth every penny. Smells like new rubber. Big Fan.

These people are not very helpful. They don’t seem to care for your business. I asked them if I could return the bolt set if they didn’t fit and they said they don’t take returns. How can a shop/​store not have any return policy what so ever? I was looking at this mtb bike and was having a little trouble putting it back in the stand and he starts yelling at me saying it was a $ 7000 bike and that I can’t afford it and that he shouldn’t have let me touch it. Its kind of rude telling your potential customers what they can or cannot afford. He was blowing everything out of proportion, the MSRP on that bike is $ 3700.
The owner has an EGO and obviously doesn’t know anything about treating customers.
I’ll take my business elsewhere!

I like it because it’s down the street from my house.
I get air in my tires for free.

Walked in walked out. i dont know if theres different kind of bike shops out there with a certain, how can i say. EGO! but this one takes the cake. high prices bikes, not much of a selection. This place is in whittier and its set up for people who dont wear a blue collar!

I use this place for parts and have had some repairs done. Fair prices, decent inventory and generally friendly. They address me when I walk in and answer my questions. I am not your typical bike customer, but always treated with respect.

i had a horrible experience here today and i will never come to this location again or suggest that anyone else come here again, because of this bad experience.
i came in with my front wheel in hand and asked the pony tailed owner how much a new tube and replacement would cost.
his answer (in a whiney voice) was «do you need it NOW?»
…
no, actually, i would like to wait in your shop for a few hours while you figure out whether you want to fix my wheel…
YES I WANT IT DONE NOW!
and he wasn’t even busy, he was sitting in the back of the shop on a folding chair watching the news.
so he fixed the tire (which took about 20 minutes for whatever reason) and then charged me $ 12 for it to be done.
Why it was so much i have no idea, but the most expensive i have ever encountered (before coming here) was $ 8 for a tube replacement (including the cost of the tube)
maybe i am overreacting, but this experience really got to me today and i will NOT be returning to this location ever again!

They don’t have much of a selection. If you want a road bike, go somewhere else

I’ll no longer be taking my business to this guy. I’ve since learned his name is Ernest and that he seems to be composed of nothing but attitude. It turns out his «I’ve been doing this shit way too long» attitude applies to everything. My problems with him now are numerous…
1.) I asked him to order me in a Camelbak Lobo, figuring if I ordered it from him I’d get it sooner than I would if I ordered it on the internet. I ordered it from him on a Friday and he told me he’d have it by Monday. On Monday I called him and he said he’d call me back, but didn’t. On Tuesday he called me and told me he’d have it by Friday. On Friday I called him and he told me he’d put in an «off season order» and some of the items he ordered would take longer to get here so he’d have it next week. At this point I was pretty pissed. After another week it finally got there, and I paid $ 75 for it, straight MSRP though the price sticker he put on it said $ 79.99 so if I hadn’t bought it he would have over charged someone else for it. I could have ordered it online for about $ 60 shipped and gotten it sooner.
2.) At the same time I asked him if he could order me in a Torker unicycle, and he said sure, no problem, and I told him to get me a price. When I talked to him a week later he said he’d have to make a Torker account because his current one expired (apparently this guy likes to sell Giant bicycles only, so he doesn’t maintain accounts with other cycle companies). After that I never heard anything about it, apparently he’s forgotten about this completely. Don’t think he cares about business or just doesn’t take me seriously.
3.) He’s pretty belittling. I’ve tried talking to him about unicycling a few times, and this last time when I talked about going mountain unicycling he told me that I «should get a real mountain bike» because they «get speed» and «catch air» (’cause obviously I unicycle because I care about those things). Then he proceeded to tell me back in the 80’s he picked up unicycling on «his second try» and then went on about how he’s just «automatically good at everything» he tries.
4.) I took one of my unicycles in for a bit of a tweak because the wheel wobbles and I think the rim untrue. Without even looking at it he told me «it’s probably fine» and that his mechanic was going to be gone until Wednesday. Not a big deal, but he didn’t even bother to look, just gave me the brush off.
All in all… this is a good place to go if you want someone to cop attitude at you, treat you like a nuisance, belittle your hobby if it doesn’t fit in with what he thinks you should be doing, wait forever to receive items you order from him, and pay MSRP or more for all the items you need.
As such, I will not be coming in here anymore.

Got my first Giant Hybrid here last fall and I am completely satisfied with the bike and customer service I received along with it. The guys in the shop were informative, patient and overall friendly during my experience there. They filled me in on everything I needed and even offered suggestions for bike routes and trails. When I need that future cycle service or a new bike I know where I’ll be going. They also exclusively sell Giant Cycles because simply put, Giant makes some of, if not the BEST bicycles in the industry. You’re not gonna be paying Target prices over here, but then again you’re not gonna be getting a Target bike. G even delivered the bike (fully assembled with my purchased additions) to my home in Whittier. I can’t ask for anything better!
Recommendations: Get off your couch potato ass, save the environment and ride a Giant from G’s!
Warnings: Parking in downtown Whittier can be a bitch sometimes and the shop is pretty small, so don’t bring a large group in.