Raymond Opticians Inc

Did not have a good experience here. Was the only customer in the store and was pretty much ignored. the Sales person was on the computer the whole time. Gave no customer service in helping me try to find a pair of glasses that were not too big for my face. price really wasn’t a problem for me as I was there prepared to buy 2 pairs of glasses. walked out with none.

Having purchased my contacts and eyeglasses from Raymond Opticians in Thornwood years ago and most recently in Yonkers Yonkers I was pleased to see this family run business has come to White Plains. On a Friday morning in the wee small hours of the morning I accidently broke my new Kate Spade glassframe. After my Friday morning at the gym I stopped by at the nearby White Plains shop and was warmly greeted by Katie. When she didn’t have a replacement frame (I really snapped them) she readily called around. When my color wasn’t available she ordered it. When she realized that they were new she told me that «there would be no charge.» There would be no charge!!! Music to my ears. On Wednesday they were ready to be picked up. Now that is service with a smile. It is no wonder that I keep returning to Raymond Opticians as they appreciate their customers, have expert exams and bend over backwards with pride in their service. You can’t go wrong!