Plush Salon

I bought a Groupon for this place for a cut and blow dry. I was greeted by a friendly receptionist who led me to get my hair washed. I conversed with the shampoo girl and all was well. Then the nightmare began. I was getting a cut with Angelique (dont know if that is the proper spelling), and IMMEDIATELY she was pushy and rude. We briefly discussed the cut i wanted, layers, and she was quick to say that whoever had cut my hair last did a horrible job. I felt extremely self conscious because she basically just told me my hair looked horrible. I let it go, and she got to cutting my hair. The entire time she pointed out how dry my hair was and how i must not know the right way to style it. I uncomfortably laughed this off too. She started making small talk, asking about my school and job, to which i replied that i babysit children after school (I’m 20). She immediately asked how much i get paid. Um. That is extremely rude! Does she have manners? I barely replied to her at this point because i felt so uncomfortable. Also, i have had some breakage in my hair due to constant straightening, which she pointed out over and over. I have these two parts in my hair that are really damaged, which i was already aware of, and Angelique just made me even more self conscious by telling me there was nothing she could do to make them look better, which i was aware of in the first place. She finished my cut and blow dry but not without telling me how dry the blowout was going to make my hair. I asked if she reccomended a certain oil or heat spray, to which she replied yes, but told me that it was «very expensive» without even telling me the name of said product. I was dissatisfied with my haircut and dissatisfied with her attitude. I will never EVER go to Plush again. I tell all of my friends and family of my horrible experience and they say they will not go to Plush either. Horrible.

I had a wonderful haircut by Aurelia yesterday. It was my first time at Plush. My appointment started right on time, Samantha who washed my hair was lovely, Aurelia was friendly and really efficient. This is the first time in YEARS that I left feeling gorgeous and still love my hair the next day! Thank you Plush.

I really wanted to like this salon, but the moment I walked in nothing went right. My appointment was made for 630pm, and when I walked in the front door, 1. there was no one there to greet me at the front desk but 2. I walked into the salon at 627pm (I know because I was a tight scheduled and had kept looking at my watch.
When I was finally greeted and checked, I was told to have a seat «it was going to be a few minutes.» Fast forward ten minutes later, and I still have not made it to the chair for a shampoo. I understand that salon’s are busy and run behind schedule, but there was no one else there but me! And now I lost ten minutes of my schedule on just sitting and waiting.
I finally made it back to the shampoo area at 647pm (again I know because I kept looking at my watch). Twenty minutes after I arrived. I also met my stylist, Angelia (or a variation of that name). She was apparently still in the middle of her client before me.
When Angelia learns that I am there because of a groupon which is just a blowout, she designates the shampoo girl (I apologize I did not get her name) to go ahead and blow out my hair. I know this is not going to go well. The sweet young girl, realize I am a bit agitated and ask me if everything is okay. When I tell her I have to be at a party by a specific time or I end up being locked out (it was a murder mystery party). The party starts at 8pm, to equate time to dress and travel, I had to be out of the salon by 715pm. Which was very dobable if I didn’t spend 10 minutes waiting!
The young shampoo girl, starts blowing out my hair, bless her heart I know she is not that experienced and is really trying. When Angelia finally finishes her client, the shampoo ask her to come over and help so I can get out in time. Angelia was kind of enough to one small section of my hair… and when I say «do»…i mean she left it still damp and walked away. Of course, not before insulting me in the process.
The shampoo girl tried her best to to blow dry my hair out possible, and I really thank her for efforts and trying to get me out in time. But bottom line, my experience was a aweful I left with a bruised ego and damp hair.
So no, I do not recommend Plush hair salon.

Recently went to get my hair colored a dark red that would show through the most under light. In less than a week the color has washed out to a magenta color and is still washing out after each shower. Initially, I was wary about the color because it didn’t look anything like the picture I showed; but my fears have completely come to light in less than 4 days. Hunting for another salon to fix this disaster only after ONE WEEK.

Pretty good services, bought a groupon. Most likely will return. Walked out with pins in my hair. Stylist really responded well to my needs and didn’t seem to mind my thick head of hair. Some stylists elsewhere frown upon my long luscious locks!!!

Monica is a fantasict hair stylist. I see her for every cut and blow dry. Kristy does amazing highlights too! Love the vale parking and the atmosphere, clean open, you dont feel cramped or rushed. I need to book my next appointment soon!

I was looking everywhere for an express keratin treatment but it had to be after work. Plush has the later flexible hours and a decent price$ 75– however they have the nerve to charge for the blow dry which is part of the process. One cannot get express keratin without a blow dry!

Went to Aurelia for ½ highlights and cut. She did the perfect job. Had been to 3 other hair salons in lower westchester and she’s the only one that listened! Didn’t go too white/​blond and perfect color + cut. Will be going back. She was also very efficient!

I have been looking for Mandi who was a wonderful hair dresser and unfortunately she left Plush Salon. Employes refused to give me her contact information.

I got my hair cut on 4÷15÷15. It was my first time at Plush and I had a groupon. I went in, filled out a few questions on laminated paper (with a white board marker and then they could erase each time a new client comes in, rather then wasting paper. Kudos!) I was brought to the back in just a few minutes. My biggest regret — not getting my stylists name because she was great! Very friendly and got the job done quickly. She made some recommendations for my hair that I can do at home. I could definitely see myself returning and recommending. I did notice that at the end, no product was put in my hair. Maybe because I used a groupon? It was my first time there so I’m not sure. Overall very pleased.

I give 3 stars because I really did like my hair cut. I had layers and bangs done by Nanci and she did a wonderful job. I’ve tried calling the salon 4 times over the last 3 days to make another appt but no answer. The first time I reached a voice mail and left my name and number. But they did not return my call. I’m very disappointed and will look for another place…

I went here to get my hair colored. The pictures say it all… I don’t need to tell you it looks bad when you can see it for yourself. When I called (clearly upset), I hung up the phone being left disappointed. Needless to say… I’m calling it a wash (and a HUGE waste of money) and going somewhere else for a fix.

I’m a student at a local college and I’ve been having a rough week. I decided to treat myself to a blow out in between classes. I found this salon after searching Unilocal and quickly called to make an appt. My stylist (Andrea or Aundrea I could never differentiate between the two) was awesome and professional. She made me feel comfortable and did such an awesome job on my hair. While making the appt I was told it would only take 30 mins and that made me skeptical. However I sat in the chair at 11:30 and was paying up front at 12:08pm. I walked out of the salon feeling like a new woman :0). Thank you so much

I scheduled an appt for a blowdry & deep condition because I had a groupon for this service. My stylist was mandi. At first glance I was happy she was very friendly and the salon is very pretty however, she did NOT know how to blowdry hair. Idk if she was new or just starting blowing hair but It was a disaster. I knew from when she let me walk away from the sink without wrapping my hair up in a towel that this woman couldn’t have much experience. She allowed me to walk to her chair with my hair dripping wet all over the place and I have fairly long hair. Then she wants to comb threw my hair with her fingers instead of an actual comb! Also when your blowing a clients hair out you want to air dry the whole head before you start the actual styling. I could have done a better job myself. I left with my hair still feeling wet and my ends where a mess. And her solution to make my ends look better was to add some oily product that she had laying around. I have two young kids and don’t have time or the money to be doing my hair often so today I was really excited to get a day out to get my hair done and thought I would leave satisfied but NO. I was going to ask to see a manger but I had somewhere else I needed to be and I was so unhappy I just wanted to get out of there. Maybe it’s because I had a GROUPON and she just didn’t give a crap if I was satisfied or not but from my experience I would definetly NOT recommend to anyone. Plush salon should not advertise their business on groupon if they’re going to give mediocre service to the people who have purchased them. I’ve never left unhappy at The Beauty Parlor in dobbs ferry if you want a nice cut blowdry ombré or highlight go there they know what they’re doing!

I had a groupon for haircut and blowout. My stylist was Tina and she was great. She did exactly what I wanted. Staff was super friendly and accommodating. I will definitely be going there again. The only issue I had was parking. I didn’t realize they had valet parking. The sign was placed in an awkward angle so I only saw it on my way out. But overall it’s great. But I probably would only go back if I had another groupon, it’s pretty pricey.

I bought the $ 30 groupon for haircut & style. Everyone there was very pleasant & accommodating. I was even able to move up my appointment with Monica. The salon is very clean and nicely decorated and everyone was offering me beverages (water, cappuccino). I am a satisfied customer. Nothing negative to say about Plush.

I’ve been going to Anthony since shortly after he opened on Mamaroneck Ave. He, Chrissy and the staff treat me very nice.

I used to go to Plush Salon when it was located at Mamaroneck Avenue. It’s been about 2 or 3 years since I had my hair done there. I went back recently for a cut/​color and was disappointed with my experience.
I think the biggest problem is that the salon is disorganized. I called to book an appointment and explained that I wanted full color plus some natural-​looking balyage. Whoever booked my appointment seemed to understand. But when I showed up for the appointment, the assigned stylist said that she «didn’t do balyage.» Well, then why did the receptionist assign that stylist to me? The stylist was perfectly nice and said she could achieve the same effect with foils. I don’t know much of anything about hair color, so I agreed.
Well, this wasn’t the last miscommunication. Even though I had told the receptionist I wanted full color plus some balyage, the stylist only gave me highlights. At that point, I was frustrated and tired of being in the salon, so I didn’t say anything about it. The highlights turned out okay, but it wasn’t the look I’d wanted or originally requested. The stylist was mistaken in saying she could achieve the same effect as balyage using foils, since the result is much streakier than I was looking for.
I also realized that the communication issue between the reception area and stylists affects other clients. While I was sitting there, waiting for the color to process, I heard a woman complaining because she’d called to see whether she could come in earlier for an appointment, been told that was fine, and then arrived only to wait around for 20 minutes because the stylist wasn’t ready. So then why did the receptionist tell her to come in? And why hadn’t he/​she communicated with the stylist that her client would be coming in earlier?
Overall, the salon had a disorganized feel that negatively affected my experience. This is minor, but I was never offered water or a magazine to flip through while my color set. It’s a nice touch when the stylist offers you something; it makes you feel like you’re being looked after. And considering the price tag for my visit ended up being over $ 200, not including tip, I was very disappointed. I will not be booking another appointment at this salon, and I would not recommend it.

I came here in February not knowing what to do but I saw a lot of beautiful work on their Instagram @Plush_Salon. I booked an appointment with Andrea and she was super helpful definitely knew what she was doing. I told her I wanted to try a different color but maybe ombré or peekaboo highlights because I didn’t want to dye it all and she suggested blue peekaboo highlights. I loved them so much I went back in April and did a full on blue ombré! Everyone’s super nice got a great cappuccino and everything. Mandi gave me a great haircut and listened to me when I said only a tiny bit, I didn’t even feel it shorter, just a great shape! Thank you girls I will definitely come back!

I had my hair done here today and it was amazing. The décor is great and the ladies are very nice and accommodating. I am new to the area so I wasn’t sure what to expect. I am also very particular with my color and who touches my hair-​so I was anxious. But it was more than great. Andrea did my color, she did a great job. She has a great eye. Then I had a cut and blow out my Filomena and she was awesome. Her cut was A-​MAZ-​ING! I had in my Glam Seamless tape in hair extensions, and she was able to work around them, cut them, and make my hair perfect. Price is reasonable, and it was a great experience. I would recommend these two women.