Laura’s Pet Spa

Took my cat for first time and will never again, he was shaved too close and is raw on the back of his legs, when I called to tell Laura, her remark was to put baby powder on it, he did have matts on his underside, not on the back of his legs, my girlfriend also took her morkie there the same time and now he has no whiskers and one ear is 1″ longer than the other and she was told «it will grow» who says this to Clients? And new clients at that, I am a hair dresser and would never speak to a client like this, but I would never do this kind of work to begin with. I do not recommend this place at all, and I’m not the only one, while walking the dog afterwards at the park ran into other owners of morkies and they said that no one goes there anymore, not good.

Laura’s has groomed my cat Scout twice now and both times it’s been a five star experience for both Scout and me. Easy to make an appointment, drop off and pick up. The staff clearly gives him a lot of TLC because he’s always a cool customer afterwards. Both times they’ve called me to give me a 20 minute heads-​up that he’d be ready so he’s not cooling his paws, hanging around waiting for me to arrive. Great service and work all around!

I rescued my toy poodle, Lyla, about 2 months ago so I am new at the grooming game. My first grooming experience with a mobile pet spa was awful. But Lynn at Laura’s Pet Spa fixed Lyla right up and she looks adorable. I will definitely be returning and feel confident that the staff at Laura’s are taking great care of my baby!

If you have a cat, do not go here! The only pleasant part was making my appointment and dropping my cat off… for the most part (the gentleman I spoke with was helpful and nice) but when I arrived the woman at the front counter addressed me, «Oh is this the cat?» Very Rude. I will NEVER take my cat here again. First off, I was quoted $ 70-​$ 90 ($ 90 if his hair was completely matted). My cat was not matted at all and was in perfect condition. He only needed a bath and to be shaved down for the summer. They charged me $ 90, did not provide a receipt and did not even say THANK YOU! The worst part was I was quoted 2.5 to 3.5 hours… instead they had my cat there for 7 HOURS! My cat was still traumatized 4 days after his grooming session. I arrived to pick up my cat and they brought his crate out and then carried him out and shoved him in. They didn’t tell me how he did or anything. I was not even sure if my transaction was complete, but after standing in front of FOUR WORKERS for almost a minute, I finally took the crate and walked out. I should also mention, while I was waiting for my cat, one of the dogs came out into the front area and as the lady came to get the dog, she told my boyfriend and me that the dog BITES! NOT PROFESSIONAL AT ALL! Is there a way to give negative stars?!

My dog, bunny, was shaggy as can be. They always take care of him. In here, he’s not a number but an animal. They treat them well and he ways looks sharp when he comes out. I’ve been elsewhere, take it from me, this is the place you want to take your pet.

All of the groomers at Laura’s Pet Spa are terrific. They follow my instructions to the letter and my dog always looks great afterwards. The prices she charges are very reasonable and Laura works with me because I want frequent grooming (twice per month), but I’m not rich. My dog loves going there because they groomers are so friendly and there are lots of other dogs to socialize with.

Do not go here! My dog was older but after a grooming session, we picked her up from the place and she could not move. We took her to the doctor and she was paralyzed from the neck down due to a severed spine. After two weeks of hell, we made the decision to put her to sleep. She was moving fine before the grooming session and when we called the spa to discuss what happened, there was no call back or any sympathy for what happened. Go to a place that cares about your pet and will not destroy it.

Laura does a great job of grooming my Pomeranian, which is no easy feat. He’s not the most cooperative puppy in town. But Laura also owns a Pom (as well as a big dog), so she understands Poms and she knows how to cut them perfectly. We get a modified lion cut. My little guy always looks GORGEOUS after Laura grooms him and he smells delightful. I love to hug him and bury my nose in his coat after he’s groomed. Also, her prices are reasonable compared to the big box chain stores that groom. Highly recommended.