Luxury Nail & Spa

I’ve been coming to this nail salon for the last 6 years and what started as a great experience has slowly started to decline. I’ve noticed the owner isn’t very friendly with customers she’s not servicing personally and the last time I was there for a pedicure I had to wait an Insane amount of time because she didn’t hear me clearly. I used to get a gel overlay with no chip polish which was an extra $ 5 on top of the $ 25 for the gel fill in bit now I just get manicures which is regularly $ 12 but they’re adding an extra $ 18 to use the no chip nail polish. Complete ripoff considering a bottle of that polish didn’t cost $ 18. Lastly, I usually get my daughters nails polished as well and pay only $ 6. They will usually give her one design on a couple nails and don’t charge extra. Well most recently they put a design on every nail without consulting with me and of course they charged more for that when u didn’t agree to it nor was I asked about it. While the service is sometimes hit or miss depending on who’s doing it, this place has become money hungry and will charge for every little thing. Think I’ll be finding elsewhere to get my manicures from his point on.

If you are thinking of having a lip or brow wax here please go somewhere else. The unprofessional woman who took me back was on her bluetooth talking to someone the entire time. She clearly just had lunch cause I could smell it and see the remains of her lunch on her teeth. She placed wax on parts of my cheek when she was doing my lip ??? I am speechless.
Very ugly story short. When I got in my car there was remaining wax on my face, my cheek just got unnecessary wax and I interrupted her phone call/​lunch time. My fault for going to a place conveniently on the way to work.

I am a regular and really satisfied customer at the salon. It is hard to find a place that is bright, clean with alternatives for almost every kind of service. The services are provided by kind, warm staff who really work to meet your needs. It is not the least expensive, or the most expensive but I get value for my pedicures and manicures. I would recommend this salon to anyone!

Very very disappointed with this place! I have been coming here for many years and today was the absolute worst experience! I used to have Christine do my nails but she is so unprofessional that I switched to someone else. However, I needed my nails done and that tech wasn’t available, so I decided to have Christine again. Major Disappointment! First thing she tried to do was up sell me services I didn’t need, but then when I inquired why that was necessary, she claimed it was the other tech’s fault (who wasn’t there that day), but when I agreed to go with her suggestion, her response: «I don’t have time to do this «Really?
Then, she proceeded to rush thru my nail appointment, was sloppy, and what would normally take my (very good & very thorough) favorite tech around 40 min., she whipped me out in about 20 min. There is fast, and then there is sloppy rush thru it fast. This job was the latter and I was really pissed that not only was Christine trying to pad on extras and nickel & diming for this nail appointment, in the end the overall job was substandard and looked like crap.
I was a loyal customer for a long time. Won’t be back, and warning others to stay away, especially from Christine and the unprofessional way long time customers get treated.

Luxury Nails is a fantastic place to go for a little pampering. Manicures and pedicures are done by incredible people who love what they do. The atmosphere is very relaxed, and the whole staff works very hard for their customers. Amanda takes care of me and she does an amazing job on me every two weeks for No-​Chip Manicures. Stop in or call to make an appointment. For people who work, a great bonus is that they are open on Sunday’s also. You won’t be disappointed!

I am a regular with Calvin. I followed him from a previous shop. He does a fantastic job on my no-​chip manicures and my pedicures. Everyone always compliments me on my nails. I have never been disappointed. I have also had Tina for pedicures and she does a great job. I would highly recommend both Calvin and Tina!

$ 95 + tip for no chip manicure /​pedicure.
That’s exactly how much I paid for regular dental cleaning on the same day. No, even less. The cleaning was $ 80.
The only reason I went to the «Luxury» Nails and SPA was my dental appointment and the dentist’s office is nearby. I came little bit earlier and decided to get my nails done.
This nails salon is about as luxurious as Chipotle next door. And I love Chipotle. But if they started charging customers for their product a fine restaurant’s price, pretending to be one, people would laugh all the way to Mexico. My point is — Luxury Nails is the most average place to get your nails done, that’s why you don’t even ask about prices when you walk in, because you assume they are keeping it somewhere in the range of what other places charge you.
BIG, EPIC MISTAKE!
My technician Amanda worked on my pedicure and manicure that day. Even though, I requested no chip for mani and just regular for pedicure, Amanda made her goal to convince me about endless benefits og no chip for both. «Oh well. What the helll! «I thought. Let’s try.
ANOTHER MISTAKE! Watch out for constant up selling while you are there.
Then I was offered some «fancy» scrub and massage, that at most of the places come with the package anyway. I was on the phone, finishing some work and Amanda had her hand free device in her ear. So most of the time I wasn’t even sure she was talking to me. So apparently, the scrub was added to luxurious pedicure later on.
Anyway, Amanda was friendly enough and could be more so if she wasn’t trying so hard to sell me more services. It was little bit funny, because I really that she was pursuing someone on the phone to get an eyebrow waxing and what not.
My nails are not something I’m proud of: short, chipped, thin. So, there really little the technician can do to improve them. I don’t expect much. Clean, cut and even color. That’s all. Amanda did all that in less than an hour and I thought she was fine professional.
Until we went to the register and she pronounced $ 95 price tag. I thought I misunderstood, but no mistake on their side.
And so I paid, left a tip and walked to my car feeling like complete idiot. I went to many nails salons in the area and I never ever paid more than $ 60. Never.
Ladies, the only advice from a looser here — ask for a price list and don’t agree on anything extra. Unless $ 95 sounds like no big deal for you. Still. No. Not at this place.

Clean, very busy, a little pricey for the area. However, one of the only places around us open on Sunday, so I go there out of convenience sometimes.

The fastest pedicure ever… not good .my daughter and I had the regular pedi, omg they barley cleaned our feet… still have rough areas etc … will not come back AND it was 25bucks!
Even tho I tipped them, only 3bucks, I should not have tipped at all, my toenails look bad, I think he only used one coat… I am mad!

Luxury Nails was the WORST place I’ve tried in the area. I went for a gel manicure and pedicure on Thursday and by Saturday evening my nails were a mess. The pedicure which was $ 45 dollars was a joke, and the polish was coming off by the end of the day. The continuous upselling was very annoying, especially since the service and products are poor. Save yourself some time and money and go elsewhere.

I went to Luxury for many years and had no problems but the staff changed. My guy and then the girl I liked both left. I would make an appointment with the owner, get there and be pushed off to a new person. The last time I was there I had the WORST pedicure. I kept telling the girl she was clipping my toe nails incorrectly and sure enough… I have had to visit the podiatrist 4 times. Twice to have the in-​growns surgically taken care of. In addition, I had a terrible reaction to some chemical they use in the tub and had to see a dermatologist.
Will never go back there again!

Love this place! Kristine does my nails and she does a great job! And I am very VERY picky! Tina does my pedicure. Trust me they are the best girls to go to if you try this salon! Amanda is sweet to, very bubbly and always remembers you! Clean, very nice inside, a lot of no chip colors definitely glad I got introduced to this place!

Update: the shoddy pedicure I got here has now given me a second ingrown nail. So thanks for that, Luxury Nail & Spa.

I have been a regular client for several years now. This place is AWESOME! My nails stay on and I get lots of compliments. They are Sanitary and CLEAN and do a great job! WONDERFUL nail salon that is dedicated to their clientele!

After reading mixed reviews, I decided to try this nail spa out! I had a pedicure with Tina and she is wonderful! My nails look great and my feet feel amazing. I don’t know why I didn’t try this place out earlier, especially because it is about 2 minutes from my house! I will be coming back here on a regular basis now! I am a very happy customer. The prices are very reasonable also.

Love this nail salon. Super clean and all brand new stations and pedi chairs. Ask for Kristine and you won’t be disappointed. Never a problem with my nails. They do it all. Hands, feet, brow. If you want your nails done well, go here. You won’t be disappointed.

Love this place! I always get my nails done by Christine and she does an AMAZING job. She always does the designs and stuff I find on pinterest exactly! Prices are very reasonable and they have more SO many no chip colors. seriously.

I find myself wondering if some of the previous comments are meant to be for another salon. I have been coming here for years and know Christine (the owner) and her salon and staff are all wonderful! I moved from Buffalo Grove, IL to Kenosha, WI and still come here for my nails and eyebrows.
This place is lovely and within the last year had a wonderful ‘facelift’. Christine and Tori have saved me from wedding day (not my wedding) nail breakage and other nail dilemmas. Tori is the best eyebrower waxer I have ever been to. Even my boyfriend can tell when I go to another salon to get my eyebrows done because they just don’t look as good.
I have been in the salon when there was a bridal party in there and Christine makes it special by having plastic champagne flutes and bubbly for them.
Christine and her staff are always friendly and ready to help. Christine even pushes me outside my safe zone with colors/​design and every time I just love how it turns out. I have taken friends here and they all love it too. I get complimented on my nails all the time and I happily recommend this place to them.

Worst pedicure ever… This was worth $ 15 when it was $ 25. Hardly a massage… I needed that. That’s why I’m paying you. No one smiled at me or said thank you either. It’s like they didn’t want my business.
I tipped $ 3 when i normally tip $ 10 at least. That’s how bad it was. I nearly didn’t want to give him anything for the 15 minute pedicure and no smiles/​appreciation.
Thanks, but no thanks.

Not a happy customer. I went in for a no chip manicure and pedicure. First they made me wait past my appointment time. This is very frustrating when you have other appointments in the day. I was of course late to my next appointment. They did my pedicure first. They were very hard on my feet with the scrubbing tool especially on the arches where its more sensitive. Also, they did barely any massaging of my feet or lower legs. This is the best part.
Next I was getting my no chip manicure. I was really excited to have this done for the first time. It seemed to be going well but they had to do a couple nails more than once and I felt the lady was rushing to get to her next client. After my nails were done I left and went to my next appointment. While there I noticed the polish on my thumb was bubbling. This was a large bubble that made it look like there was a growth under the polish and four other fingers became bubbly too. I called and they said to come back in. I went back and they didn’t give me a hard time but kept saying I should have picked a different color. The bubbling was because of color. I said no its the polish. The color doesn’t make the polish physically change shape. Plus if a color doesn’t work like you say, then don’t offer it.
The aftermath is I won’t be going back. They don’t keep a good stock of fresh polish. Later that night I found a rough patch on the ball of my foot that WAS NOT there prior to my pedicure and my nails look like they’ve been growing out for two weeks. The edging is all uneven. Even my husband who doesn’t know a thing about manicures said it looked bad. Not worth the money.